Draft: 10/13/12
Goal #1: Assess technology needs for students/faculty/staff on a regular basis.Action Item / Estimated
Timeline / Status* / Responsible
Party(s)*
1. / Conduct a regular assessment/evaluation for students, faculty, staff, and administrators in terms of technology use/needs/training
A. Faculty survey of technology use/needs/training / Spring 2013 / IP / TAC/ITC
B. Student survey of technology use/needs/training / Fall 2013 / IP / TAC/ASG/ITC
C. Staff and Administrators survey of technology use/needs/training / Fall 2013 / IP / TAC/CP/PC
D. Faculty survey results analyzed, revised and resubmitted as appropriate / Fall 2013 / IP / TAC/IR/ITC
E. Staff and Administrators survey results analyzed, revised and resubmitted as appropriate / Spring 2014 / IP / TAC/IR/CP/PC
F. Student survey results analyzed, revised and resubmitted as appropriate / Spring 2014 / IP / TAC/IR/ITC/ASG
2. / Conduct community surveys of technology needs through advisory groups
A. Develop a template for Advisory Groups to utilize / Fall 2012 / IP / TAC/ITC
B. Provide template to Advisory Groups for use / Spring 2013 / IP / TAC/Advisory Groups
C. Analyze results of the survey (if given to Advisory committee members) / Fall 2013 / IP / TAC/IR
D. Revise and resubmit as appropriate / Spring 2014 / IP / TAC/IR
3. / Ensure appropriate instructional and administrative technology is provided for students, faculty, and staff.
A. Develop plans for hardware/software acquisition from survey results in Action item #1 / Ongoing / IP / TAC/ITC/CP/ASG/PC
Goal #2: Ensure technology funding
Action Item / Estimated
Timeline / Status* / Responsible
Party(s)*
1. / Increased budget for Technology Support Services
A. Develop replacement cycle documents to demonstrate need
1. Network infrastructure – Goal #3 / Spring 2013 / IP / TSS
2. Computers / Fall 2012 / IP / TSS
3. Audio Visual Equipment / Fall 2012 / IP / TSS
B. Develop planning agenda proposals for technology needs
1. Increased Wireless coverage – Goal #4 / Spring 2013 / IP / TSS/TAC
2. Make VDI available from off campus – Goal # 3 / Spring 2012 / IP / TSS
3. Develop Disaster Recovery plan for Data & Network – Goal #3 & 4 / Fall 2012 / IP / TAC/TSS
2. / Technology object codes
A. Identify object code needed to facilitate review of technology expenditures / Fall 2012 / IP / TSS
B. Suggest implementation of the identified object codes / Spring 2013 / IP / TSS
C. Implement new object codes / Fall 2013 / IP / AS/TSS
D. Monitor and analyze for effectiveness and adjust as appropriate / Ongoing / UP / AS/TSS
3. / Develop Total Cost of Ownership model
A. Form a sub-committee / Spring 2013 / UP / TAC/TSS/HR/OP
B. Publicize developed model to campus constituency / Fall 2013 / UP / TAC
Goal #3: Provide network stability
Action Item / Estimated
Timeline / Status* / Responsible
Party(s)*
1. / Regularly schedule network infrastructure replacement
A. Develop plan for Network infrastructure replacement / Spring 2013 / IP / TSS/TAC
B. Request funding / Fall 2013 / IP / TSS
C. Implement plan / 2014-2015 / UP / TSS
2. / Ensure data integrity, storage, and recovery
A. Secure storage device / Fall 2011 / C-F11 / TSS
B. Develop storage backup and recovery procedures / Fall 2011 / C-F11 / TSS
C. Develop data storage policies (quota) / Fall 2012 / IP / TSS/TAC
D. Implement plan / Spring 2013 / UP / TSS
E. Monitor and analyze for effectiveness and adjust as appropriate / Ongoing / UP / TSS/TAC
Goal #4: Provide network access
Action Item / Estimated
Timeline / Status* / Responsible
Party(s)*
1. / Meet ADA compliance standards for all computer labs on campus
A. Develop standard for ADA compliant workstations / Spring 2011 / S-11 / TSS/DSP&S
B. Inventory computer labs on campus / Fall 2011 / C-F11 / TSS/DSP&S
C. Develop Action Plan to meet ADA requirements for non-compliant rooms / Fall 2012 / C-F12 / TAC/TSS/DSP&S
D. Implement Action Plan to meet ADA requirements for non-compliant rooms / UP / TSS
2. / Ensure wireless access throughout campus
A. Review vendor offerings / F2011 / C-F11 / TSS
B. Present recommendations to TAC / Spring 2012 / C-S12 / TSS/TAC
C. Send funding request to PAC / Spring 2012 / C-S12 / TSS
D. Implement new WAP’s and Controller / Fall 2012 / IP / TSS
3. / Provide remote access to the network
A. Review VDI vendor offerings / Spring 2011 / C-S11 / TSS
B. Secure storage device & licensing / Spring 2012 / C-S12 / TSS
C. Develop policy’s & procedures / Fall 2012 / IP / TSS/TAC/ITC
D. Develop informational materials and publicize / Spring 2013 / UP / TSS/TAC/ITC
E. Launch remote access to the campus groups identified / Fall 2013 / UP / TSS
F. Review process and adjust as needed / Spring 2014 / UP / TSS/TAC/ITC
Goal #5: Participate in the development of the District Technology Plan
Action Item / Estimated
Timeline / Status* / Responsible
Party(s)*
1. / Participate in technology planning through the TAC and TCC
A. Complete Campus Technology Plan / Spring 2012 / C-S12 / TAC/TSS/CP/PC/ITC
B. Participate in Technology Planning with the TCC / Spring2013 / UP / TAC
C. Complete District Technology Plan / Fall 2013 / UP / VSA
D. Adjust Campus Technology Plan as appropriate / Spring 2014 / UP / TAC/TSS/ITC/CP/PC
Goal #6: Increase the efficiency and effectiveness of campus processes
Action Item / Estimated
Timeline / Status* / Responsible
Party(s)*
1. / Develop electronic forms processes
A. Create Action Plan for Paperless campus / Spring 2012 / C-S12 / TAC
B. Form subcommittee to review paper based processes / Fall 2012 / IP / TAC/ITC/PC/AS/ASG
C. Implement subcommittee recommendations / Spring 2013 / UP / TAC/ITC/PC/AS/ASG
2. / Provide document imaging capabilities to the campus
A. Create Action Plan for Paperless campus / Spring 2012 / C-S12 / TAC
B. Request proposal for Software conversion to OnBase from Hyland / Spring 2012 / C-S12 / TSS/AR
C. Submit proposal for conversion to Chancellors Cabinet / Fall 2012 / IP / AR/CC
D. Implement Chancellors Cabinet recommendations / Spring 2013 / UP / TSS/VSA
E. Monitor and adjust as appropriate / Fall 2013 / UP / TSS/VSA
* See last page of the document for definitions
Draft: 10/13/12
Draft: 10/13/12
Definitions:
Status:
IP = In Progress
C = Completed (e.g.: C-F11 is Completed Fall 2011)
UP = Unknown Pending - waiting on other processes before it can be completed
Responsible Party(s):
AS = Administrative Services
ASG = Associated Student Government
CC = Chancellor’s Cabinet
CP = Classified Professionals
HR = Human Resources
IR = Institutional Research
ITC = instructional Technology Committee – Academic Senate
OP = District Operations
PC = Presidents Cabinet
TAC = Technology Advisory Committee
TSS = Technology Support Services
VSA = Various Service Areas