MEMO

to / Contract Management Division
fROM / Scott Keister
DATE / July 20, 2017
Re / IFB for Convertible Notebooks

The Pennsylvania Office of Administration, Infrastructure and Economic Development Delivery Center is in need of 40 convertible notebooks, meeting the technical specifications listed below. Along with the 40 notebooks, the Department is also in need of 5 years of service and repairs including parts and on-site services with a 12 business hour fix-time.

Section I. Specifications

Processor / 7th Generation Intel Core™ i7-7600U Processor (4MB Cache, up to 3.90GHz)
Operating System / Windows 10 Pro
Display / 14" WQHD (2560 x 1440) OLED Touch
Graphics / IntelHD Graphics 620
Memory / 16GB LPDDR31866 MHz
Storage / 512GB PCIe SSD OPAL2.0
Battery / Up to 15 hours
Camera / 720p HD Camera
Audio / Dolby Audio Premium
Stylus Pen / Dockable & rechargeable pen included
Security / dTPM 2.0
Touch fingerprint reader
I/O (Input/Output) Ports / 2 Intel Thunderbolt 3
3 USB 3.0
HDMI
Mini-RJ45
MicroSD
MicroSIM
Connectivity / WLAN: Intel Dual-Band Wireless-AC (2x2) 8265 + Bluetooth 4.1
Dimensions (W x D x H) / 13.1" x 9.0" x 0.69"/ 333 mm x 229 mm x 17.4 mm
Weight / weight starting at 2.99 lbs (1.36 kg)
Colors / Black

Section II. Requirements

1.  The selected offeror must provide an authorization letter stating that they are authorized to sell the item being bid.

2.  The selected offeror must provide a dedicated account team with contact information.

3.  The selected offeror must provide a direct call line to call for service issues.

Section III. Service Level Objectives

Requirement / Service Level Objective
Fix-time (Measured from the time the Office of Administration makes a service call to the Contractor, to the time the equipment is returned to full and complete working order during the original warranty period). / Resolve at least 95% of the service calls made by the Office of Administration, each month, in a fix-time of no more than twelve (12) business hours from the time the trouble ticket was submitted.

PA Office of Administration | Infrastructure and Economic Development Delivery Center

1400 A N Cameron Street | Harrisburg, PA 17103 | 717.346.5573 | F 717.346.5531 | www.oa.pa.gov