[Section C- Public services] / Nevada Public Library /
Abandoned Minors
Acceptable Use -Electronic Information Systems
Acceptable Use - Electronic Information Systems - CIPA Compliance
Acceptable Use - Electronic Information Systems - Federal Government Information
Acceptable Use - Electronic Information Systems - Missouri Statutory Compliance
Borrowing Limits
Charitable and Community Activities--District Wide
Charitable and Community Activities--Local
Copier and Printer Charges
Denial of Service
Denial of Service - Appeal
Fines
Firearms Banned in District Facilities and Vehicles
Holidays
Hours
Incident Report
Inappropriate Customer Behavior
Interlibrary Loan
Interlibrary Loan, Denial of Service
National Interlibrary Loan Code
Interlibrary Loan, Reciprocity of Fees
Library Card
Loan Periods
General Use of Library District Meeting Room Policy
Meeting Room Fee Schedule Policy
Multipurpose Meeting Room Policy
Small Group Rooms Policy
Houck Professional Rooms Policy
Community Commons Meeting Room Policy
Meeting Room Policy
Parental Responsibility - Unattended Minors
Petitions
Posting
Posting - Political Signs
Privacy of Library Circulation Records
Privacy of Library Customer Satisfaction Surveys
Programming--Adult
Reciprocity
Reference - Directory Information
Reference Service - Fax
Skateboarding
Staff Materials Borrowing
Temporary Closing of Branches
Video Media
Wi-Fi Services
Young Adult Services

Abandoned Minors

The Nevada Public Library Board of Trustees policy states that the fundamental responsibility for a minor’s physical well-being remains with the parents of the minor. This policy is enacted because of numerous incidents involving minors left at library facilities after closing. For purposes of this policy, minors shall be defined as library patrons under the age of sixteen.

The Library can assume no responsibility for minor patrons on library property, who are not physically within a library building at the time of closing.

If minors are in a building at the time of closing and have no means of transportation, the library staff will obtain their names and addresses, their phone numbers, and the names of their parents. Their parents will be called and told to pick up the minor, and a follow-up letter to the parents will be sent explaining closing hours, library responsibility for the minor’s safety, and other specifics delineated in this policy.

If the parents have not arrived to pick up their children within fifteen minutes after closing time or could not be reached by phone, the police department will be contacted.

Acceptable Use - Electronic Information Systems

  1. Customer Responsibility
  2. Customers are responsible for being aware of and observing the Library’s Internet policies and local state and federal law as they apply to individual use of electronic systems, and are solely responsible for violations they or their legal dependents commit.
  3. Customers must show proof of identification in order to access electronic resources.
  4. Customers shall not be required to register for workstations dedicated to accessing the library’s on-line catalog.
  5. Public display or printing of offensive materials is a violation of Policy -- Inappropriate Customer Behavior.
  6. Although the library respects the confidentiality of Internet use within the limit of its own policies and local, state, and federal statutes, it may investigate and suspend individuals suspected of misuse and take appropriate disciplinary and/or legal action.
  7. Acts contrary to local, state and federal law shall be considered a violation of the library’s Internet Policy and be subject to suspension of library privileges and appropriate penalty under law.
  8. Customers assume all responsibilities for honoring copyright law. Violations of copyright may be subject to sanction or legal action.
  9. Customers who use computers for illegal activity or who destroy or attempt to destroy hardware or software may be suspended from using the library and shall be liable for civil and/or criminal legal action.
  10. Customers agree to INDEMNIFY AND HOLD HARMLESS the District, its employees and agents from any claim, demand, liability, cause of action, suit, judgment, or expense, (including attorney’s fees), arising out of any breach of this policy statement.
  11. Customers may not use library computers to conduct commercial activities, i.e. operate a business within the library.
  12. Customers shall be responsible for printing costs.
  13. The library reserves the right to limit inappropriate use of chat.
  14. Customers may not employ Library systems for the purpose of libel, slander, or any form of harassment.
  15. The library will not install or support any hardware or software on staff or public computers that is, in the opinion of the IT staff, limited in scope or audience, is a potential threat to the security or stability of District hardware or software, requires an excessive amount of funds or staff time to install or maintain, or is not beneficial or appropriate for use on a shared computer.
  16. Customers may not install or activate hardware or software on public computers, with the exception of storage or listening devices for personal use.
  17. Parental Responsibility
  18. Parents or guardians are responsible for their children’s access, including sites located and informational content; there are a number of guides available in libraries to support parents in this responsibility. The Library will partner with parents to assist them in helping their children develop acceptable behavior in accessing the Internet.
  19. The District assumes that the vast majority of parents want their children to have access to this important informational tool. Parents may request that the District deny Internet access to their children and the District will include this denial notice in the child's customer record. Parents should understand that blocking of the Internet will result in the child not having access to many periodicals, databases and value added services to which the library subscribes.
  20. District Responsibility
  21. The Nevada Public Library provides access to the Internet as an integral component of information delivery. Since the Internet consists of hundreds of millions of pages, the Library assumes no responsibility for content.
  22. The Library may limit individual session times, based on demand and shall establish appropriate registration procedures for Internet use.
  23. The District makes every effort to provide continuity of service but is not responsible for any disruptions.
  24. Transaction logs, electronic mail and other information which could be used to identify users with specific materials or subject matter are considered by the Library to be confidential, and will not be divulged to anyone other than the user. All users are advised that such records shall not be made available to any agency of state, federal or local government except pursuant to such process, order or subpoena as may be authorized under the authority of, and pursuant to, federal, state or local law relating to criminal, civil, or administrative discovery procedures or legislative investigatory power.
  25. The Library shall, however, reserve the right to investigate violations of customer responsibility.
  26. Applicability to all electronic information systems.
  27. Applicable sections of this policy apply to stand-alone workstations owned by the Library as well as those connected to the Internet.
  28. Non-Resident use of electronic information systems.
  29. Non-residents who own property or pay annual fees may use the Internet and associated electronic information systems.
  30. Other non-residents, who show proof of identification, may use the Internet workstations once per month at no charge; then upon payment of a $2 per one hour session for subsequent visits.
  31. Penalties for non-compliance with customer responsibility provisions of this policy--- appeals procedure:
  32. The library staff may suspend customers from using the Internet or ban them from the Library for up to two weeks.
  33. Longer suspensions may be imposed by the Director of the Library for chronic or serious abuses.
  34. The Library may suspend use of Internet or stand alone workstations for customers who are for any reason in Denial of Service Status.
  35. Customers may appeal all denials to the Director and subsequently to the Board of Trustees in accordance with policy.
  36. Missouri Statutory Compliance: The District shall make provisions to comply with statutes dealing with materials pornographic to minors. Such procedures are enumerated in Policy: Acceptable Use- Electronic Information Systems-Missouri Statutory Compliance.

Acceptable Use - Electronic Information Systems - CIPA Compliance

Introduction

It is the policy of Nevada Public Library to: (a) prevent user access over its computer network to, or transmission of, inappropriate material via Internet, electronic mail, or other forms of direct electronic communications; (b) prevent unauthorized access and other unlawful online activity; (c) prevent unauthorized online disclosure, use, or dissemination of personal identification information of minors; and (d) comply with the Children’s Internet Protection Act [Pub. L. No. 106-554 and 47 USC 254(h)].

Definitions

Key terms are as defined in the Children’s Internet Protection Act.

Access to Inappropriate

Material to the extent practical, technology protection measures (or “Internet filters”) shall be used to block or filter Internet, or other forms of electronic communications, access to inappropriate information.

Specifically, as required by the Children’s Internet Protection Act, blocking shall be applied to visual depictions of material deemed obscene or child pornography, or to any material deemed harmful to minors.

Subject to staff supervision, technology protection measures may be disabled or, in the case of minors, minimized only for bona fide research or other lawful purposes.

Inappropriate Network Usage

To the extent practical, steps shall be taken to promote the safety and security of users of the Nevada Public Library online computer network when using electronic mail, chat rooms, instant messaging, and other forms of direct electronic communications.

Specifically, as required by the Children’s Internet Protection Act, prevention of inappropriate network usage includes: (a) unauthorized access, including so-called ‘hacking,’ and other unlawful activities; and (b) unauthorized disclosure, use, and dissemination of personal identification information regarding minors.

Supervision and Monitoring

It shall be the responsibility of all members of the Nevada Public Library staff to supervise and monitor usage of the online computer network and access to the Internet in accordance with this policy and the Children’s Internet protection Act.

Procedures for the disabling or otherwise modifying any technology protection measures shall be the responsibility of the IT Coordinator or designated representatives.

TECHNOLOGY PROTECTION MEASURE. The term “technology protection measure” means a specific technology that blocks or filters Internet access to visual depictions that are:

  1. OBSCENE, as that term is defined in section 1460 of title 18, United States Code;
  2. CHILD PORNOGRAPHY, as that term is defined in section 2256 of title 18, United States Code; or
  3. Harmful to minors.

HARMFUL TO MINORS. The term “harmful to minors” means any picture, image, graphic image file, or other visual depiction that:

  1. Taken as a whole and with respect to minors, appeals to a prurient interest in nudity, sex, or excretion;
  2. Depicts, describes, or represents, in a patently offensive way with respect to what is suitable for minors, an actual or simulated sexual act or sexual contact, actual or simulated normal or perverted sexual acts, or a lewd exhibition of the genitals; and
  3. Taken as a whole, lacks serious literary, artistic, political, or scientific value as to minors.

SEXUAL ACT; SEXUAL CONTACT. The terms “sexual act” and “sexual contact” have the meanings given such terms in section 2246 of title 18, United States Code.

Acceptable Use - Electronic Information Systems - Federal Government Information

The Nevada Public Library will provide a free Internet access pass for Federal government information resources available online to the residents of the 4th Congressional District including all or parts of the Missouri counties: Barton, Bates, Benton, Camden, Cass, Cedar, Cole, Dade, Dallas, Henry, Hickory, Jackson, Johnson, Laclede, Lafayette, Moniteau, Morgan, Pettis, Polk, Pulaski, Ray, Saline, St. Clair, Vernon, and Webster counties.

Acceptable Use - Electronic Information Systems - Mo. Statutory Compliance

This policy is enacted to restrict minor from gaining computer access to material that is pornographic for minors in accordance with Sections 182.825 and 182.827, RSMo as expressed in Missouri 15 CSR 30-200.030 and 30-200-040, Public Access Computers in Public Libraries.

Definitions: Key terms are as defined in Section 182.825, RSMo.

Access to Inappropriate Material: All public access computers shall be equipped with software that limit minor’s ability to gain access to material that is pornographic for minors or purchase Internet connectivity from an Internet service provider that provides services limit access to material that is pornographic for minors.

Statute and state regulations make no allowance for parental permission to use unfiltered computers, or allowing minors access to unfiltered computers when accompanied by parents.

In using commercial filtering software, the District is making a best effort to comply with the statute and accompanying regulation. The District cannot guarantee that such software shall function to block all such offending materials.

Borrowing Limits

BORROWING

Occasional limits may be placed on collections in order to maintain supply with demand.

Examples may include:

Theme books during Summer Reading program

Award nominees Missouri Reader awards

Holiday collections

Science fair experiment guides

RENEWAL

An item cannot be renewed if it is currently on request. Normally an item may be renewed only two times.

Charitable and Community Activities - Local

The library may participate in local community collections (blood donations, personal care items, non-perishable food, etc) at the library director’s discretion on a case by case basis. Participation may include both promotion in the library and collection locations in the facility. These activities shall be of local interest and concern only and are for the purpose of assisting local nonprofit organizations.

The Library will provide limited space within its facilities if space is available without hindering public service activities. Such collections will be limited to one at a time and shall require only minimal staff time. The Library shall not be liable for any loss or theft from the collections, nor will it assume responsibility for maintenance or transportation of collections. Publicity for such collections shall not be the responsibility of the Library.

Requests for library participation shall be submitted to the Director or his/her library staff designee. Written approval or denial response shall be given within 15 days. Groups or organizations denied access to branch specific collections shall have the right to appeal. Such appeal shall be submitted to the Library Director within 15 days of original denial. The Director shall respond in writing with a ruling concerning the denial within fifteen days.

If the Director determines that the request should be denied, a final appeal may be made to the Board of Trustees. Such appeal must be made in writing and must arrive at the Library’s Administrative offices no later than the 15thof the month for inclusion in the following month’s Board packets. The Trustees shall be supplied with the final appeal language along with all findings by management. Appeals to the Board of Trustees must be filed within thirty days of the date of the denial finding submitted by the Director.

Copier and Printer Charges

The Nevada Public Library, by way of this document, reaffirms the price for photocopies, including microfilm and computer printer output, at twenty cents per page.

The Library, through this policy, also affirms that the use of laser printers for direct computer output is essential to providing new sources of information and is by nature the same end user product as photocopier output. As such, established charges will be the equal to that for photocopies.

The District reserves the right to increase the base charge of such copies to offset the additional cost of providing copies, including establishing new charges for color copies or other technological innovations which have higher costs to the Library. Increases in charges necessitated by cost increases shall be publicly posted for at least thirty days before the adoption of a new price schedule.

(Click here for a complete Schedule of Miscellaneous Fees.)

Denial of Service

Library service for material check out shall be denied to any person with fines owed in the amount of $5 or more, or any person with materials which are more than 10 days overdue.

Computer services are limited by time management software and automatically denies patron access if fines or overdues materials are accessed to patron’s account. Account must be in good standing for computer access.

In extreme circumstances the District may work with law enforcement authorities if the person has committed the crime of library theft as described in RSMo 570-210.

Service may also be denied for other reasons, including, but not limited to bad address, abuse of services, failure to provide adequate identification, or disruptive behavior within the library. Specific services, i.e., interlibrary loan, internet access, etc. may be denied as outlined in other library policies.

Library service shall be denied to family members on a case by case basis, under certain abusive circumstances. Members of the family shall be defined as children and other minors, under eighteen (18), residing at the same address and the parent or legal guardian of the cardholder. The situation shall be fully documented and forwarded immediately to the Deputy Director.

Person in charge shall have the right to modify this denial of service for hardship. And shall be able to restore library service to a patron or family if a good faith effort to return materials and pay fines is shown, and any such adjustments will be fully documented and forwarded to the Director.

Library cardholders have the right to appeal any decisions made under this policy to the Director. If the person is unsatisfied with the results of that appeal the appeal may be taken to the Library Board for a final decision.

Denial of Service - Appeal

The following policy shall constitute right of appeal for denial of library services by the Nevada Public Library.

Citizens who have been denied library service for any reason shall, after the normal course of reviews by the Director as specified within various policies of the District, have fifteen days to appeal in writing such denial to the Director of the Library. The Director shall respond in writing with a ruling concerning the denial within fifteen days.