AT
BHAVNAGAR
Prepared By:
ADARSH A. RAJYAGURU
M.B.A.
ROLL NO: - 43
Submitted to:
SARVODAY COLLEGE OF MGT & TECH
LIMBDI
SAURASHTRA UNIVERSITY
BATCH – 2008-10
- PREFACE
It is the “experience is the best teacher so far as solution of my problem is concern”. This experience is not accessible to student in classroom. Field work is necessary for taking experience. The objective of practical studies in the form of industrial training at the M.B.A level is to give a perspective about the organization & functioning about finance department.
I have taken my practical training from “HDFC BANK” at Bhavnager & I felt that this unit is being run superbly by excellent management team.
It is my pleasure to present this project work after I had finished my industrial training at HDFC bank. The training has expanded my horizon of knowledge in practical as well as theoretical which are vital for any student in management is not sufficient but their Application is also equally important. After completion of practical training I came to know that it is very difficult to understand. Therefore to serve the dual purpose of practical training has been made compulsory for the student of M.B.A.
- ACKNOWLEDGEMENT
It was a memorable experience for me to complete my summer training at “HDFC BANK.” at Bhavnager. This project report presented here has been the result of noteworthy assistance of the following army of personalities to whom I owe my duty to thank.
My acknowledgement would not be completed if I don’t express my deep sense of gratitude to my college principal and co-ordination of faculty members of the college for their valuable guidance and encouragement during the whole course of my writing this report and I am sure without their guidance & support my project report would not be possible.
I am also greatly thankful to MR.CHETAN TRIVEDI (Branch manager) and MR.HIMANSHUBHAI and all the members, and all other executives without whose active interest my industrial report would not seen in the light of day.
I thankful to all those people, who have helped me in preparing this report directly and indirectly by providing necessary information regarding the unit which I have visited.
Date
Place
- INDEX
1. / Introduction / 5
2. / Company Profile / 6
3. / Retail Banking Services
v Accounts & Deposits / 8
v Loans / 11
v Cards / 14
v Investment & insurance / 17
v Forex & Trade Services / 19
v Product & Services / 20
v Payment Services / 22
4. / Private Banking / 23
5. / SWOT analysis of the bank. / 24
6. / Mutual Fund / 27
The important of commercial banks in the process of economical development has been stressed from time to time by the economical thinkers & progressive bankers in the country. Commercial banks play a very important role in our economic, in fact, it is difficult to imagine. How our economic system could foundation efficiently without many of their services. They are the heart of our financial structure, since they have the ability, in cooperation with the Reserve Bank of India.
Today scenario in banking industry has totally changed. There is a significant transaction in Indian banking industry. Cross border flow and entry of new products, particularly derivative instruments, have impacted significantly on the domestic banking factor forcing banks to adjust the product mix, as also to effect rapid changes in their processes and operation in order to remain competitive to the globalize environment. These developments have facilitated greater choice for consumers, who have become more discerning and demanding, compelling banks to offer a broader range of products through diverse distribution channels.
The Housing Development Finance Corporation Limited (HDFC) was amongst the first to receive an 'in principle' approval from the Reserve Bank of India (RBI) to set up a bank in the private sector, as part of the RBI's liberalization of the Indian Banking Industry in 1994. The bank was incorporated in August 1994 in the name of 'HDFC Bank Limited', with its registered office in Mumbai, India. HDFC Bank commenced operations as a Scheduled Commercial Bank in January 1995.
The housing development finance corporation ltd was amongst the first to receive an in principal approval from the reserve bank of India to set up a bank in the private sector, as a part of RBI”s liberalization of the Indian banking industrial in 1994.
HDFC Bank is headquartered in Mumbai. The Bank at present has an enviable network of over 1412 branches spread over 528 cities across India. All branches are linked on an online real-time basis. Customers in over 120 locations are also serviced through Telephone Banking. The Bank's expansion plans take into account the need to have a presence in all major industrial and commercial centers where its corporate customers are located as well as the need to build a strong retail customer base for both deposits and loan products. Being a clearing/settlement bank to various leading stock exchanges, the Bank has branches in the centers where the NSE/BSE has a strong and active member base.
HDFC Bank's mission is to be a World-Class Indian Bank. The objective is to build sound customer franchises across distinct businesses so as to be the preferred provider of banking services for target retail and wholesale customer segments, and to achieve healthy growth in profitability, consistent with the bank's risk appetite. The bank is committed to maintain the highest level of ethical standards, professional integrity, corporate governance and regulatory compliance. HDFC Bank's business philosophy is based on four core values - Operational Excellence, Customer Focus, Product Leadership and People.
The HDFC bank provides the following accounts & deposits:
§ Saving Account
§ Current Account
§ Fixed Deposit
§ Demat Account
v Saving Plus Account :
The HDFC bank saving plus account is the best banking option. It’s an account that gives you access to some of the finest banking features that you can ask for in a saving account.
All you have to do is maintain an Average Quarterly Balance of Rs. 10,000. In addition to this, the account is also a great way to discover the rewards of relationship banking which entitles you to get special pricing or other product.
v Current Account :
A Current account is ideal for carrying out day-to-day business transactions. With the HDFC Bank Regular Current Account, you can access your account anytime, anywhere, pay using payable at par cheques or deposit cheque at any HDFC bank branch. Regular Current Account requires you to maintain an average quarterly balance of only Rs. 10,000.
v Fixed Deposits :
The deposit for a fixed period of time are called term or fixed deposit since the deposits are for a fixed periods. The bank can use the funds for lending to their other clients.
By investing in HDFC bank fixed deposit, you can get up to 8.50% with an additional 0.50% for Senior Citizens. Partial withdrawal from your fixed deposit before the date of maturity can bail you out in times of need.
v Demat Account :
Through this account, the customers can conduct hassle free transaction on his shares; it can also be accessed on the interest. HDFC Bank Demat services offers you a secure and convenient way to keep track of your securities and investments, over a period of time, without the hassle of handling physical documents that get mutilated or lost in transits.
v Personal loan :
Whatever the occasion, our range of Personal Loans can help. The procedure is simple, documentation is minimal and approval is quick. HDFC personal loans provide loans for the purpose of:
§ International Tour
§ Admission
§ Weeding Occasions
v Home loan :
HDFC Bank brings HDFC home loans to your doorstep. Over 3 decades of exclusive experience, a dedicated team of experts and a complete package to meet all your housing finance needs, HDFC Home Loans, help you realize your dream.
v Two wheeler loan :
Whichever the bike, HDFC Two Wheeler loan is the answer. With quick approvals, flexible payment options and easy repayment that will help you to buy the bike you desire.
v New car loan :
HDFC bank helps you to borrow up to 90% of the car invoice value. The bank gives flexible repayment option ranging from 12 to 84 months. The bank does the processing within 48 hours.
v Loan against property :
HDFC Bank brings to you Loan against Property (LAP). You can now take a loan against your residential or commercial property, to expand your business, plan a dream wedding, and fund your child's education and much more.
You can depend on us to meet all your business requirements even to purchase a new shop or office for your business. Loan to purchase Commercial Property (LCP) is a specially designed product to help you expand your business without reducing the capital from your business.
v Education Loan :
The HDFC bank provides Loans up to Rs.15 Lakhs for Education in India and up to Rs.20 Lakhs for Education abroad. The interest rate is attractive. Loans are available for other course related to the expenses also.
v Gold Loan :
§ Gold Term Loan :
With HDFC Bank's Gold Loan, you can get an instant loan against your gold Jewellery and ornaments. The procedure is simple, documentation is minimal and approval is quick. Avail Loan up to Rs.10,00,000 & up to 80% of value for any purpose If you are an HDFC Bank customer, we have special rates are available.
§ Gold Overdraft Loan :
Get HDFC Bank's Overdraft against Gold Jewellery with flexible repayment option and No EMI. It is a simple overdraft facility with all the features of a bank account. So instead of keeping your Jewellery in the locker, use the value of your asset to meet your business or personal needs.
The HDFC bank provides:
§ Silver Credit Card :
Choose HDFC Internationally accepted Silver Credit Card and enter a world of privileges and savings.
§ Value Plus Credit Card :
A true value card that enables you to avail 5% cash back on all your purchases.
§ Gold Credit Card :
A card to match your premium lifestyle with features like special offers on air and train ticketing and rewards redemption against air miles.
§ Easy Shop International Debit Card :
With the international debit card, shopping can be done all over the country and in over 140 countries. The customer can spend any currency and pay in rupees.
§ Easy Shop International Gold Debit Card :
You can use your easy shop gold debit card to withdraws cash at the ATM and make your day to day purchases at merchant location including department stores, petrol pumps, restaurant etc.
§ Forex Plus Card :A pre-paid traveler’s card designed to give you a secure and hassle-free travel experience.
§ Gift Plus Card :
A pre-paid gift card designed to give your loved ones the freedom to buy the gift of their choice.
§ Money Plus Card :
A prepaid card that gives Freedom from cash disbursement and administrative hassles.
v Mutual Fund :
Mutual funds are funds that pool the money of several investors to invest in equity or debt markets. Mutual Funds could be Equity funds, Debt funds or balance funds.
Mutual Funds are financial intermediaries in the investment business. They collect funds from public and invest on behalf of the investors as “pass through entities” with losses and gains accruing to the invests only.
v Insurance :
Life insurance is designed to offer financial protection for you and your family during the times of uncertainties. HDFC bank provides general & health insurance which provide complete protection for your business, health & travel.
v Bonds :
Bond is a secure investment avenue giving you stable returns with tax benefits. Bond represents long term investment. The issues of bond premise to pay a stipulated stream of cash flush. They pay periodical interest over the life of investment and principal payment at the time of reduction. HDFC bank offers 2 types of bonds:
§ Section 54 EC- Capital Gain Bonds.
§ 8% Savings (Taxable) Bonds.
Are you a frequent flyer for business or often holiday abroad? Are you an importer/exporter of foreign and Indian goods?If you need to deal in foreign currency and keep tabs on exchange rates every now and then, transfer monies to India, make payments etc., HDFC Bank has a range of products and services that you can choose from to transact smoothly, efficiently and in a timely manner.
v Travelers Cheques :
Travelers Cheques are a safe and easy way to protect your money when you travel. You can enact them only when you need to, and only against your signature, unlike cash which can be stolen and misused by anybody, immediately. Loss of Travelers Cheques can be reported anywhere in the world by making a single phone and the pre-fixed amount on the cheques are made refundable.
v Foreign Currency Cash :
Foreign Currency Cash is a convenient way of meeting personal expenses along your journey, paying for taxis / internal travel, food expenses etc.
v Foreign Currency Cheque Deposits :
You can directly deposit your foreign currency cheques, foreign currency demand draft and Travelers Cheques in to your saving or current account. HDFC Bank will then have the cheques sent for collection and the funds will be credited to your account in Indian rupees.
v Remittances :
HDFC Bank offers you the remittance facilities by which you can to send and receive money to your loved ones. They are categorized depending on your location and the urgency with which you want the money transferred.
§ Cheque Box - A convenient way to remit money, currently available for NRIs in the US and Europe.
§ Telegraphic transfer - Remittance of money through our Correspondent Banks.
v Trade Services:
As one of the fast emerging private banks to provide trade services from Exports to Imports, Bank Guarantees to Domestic Bills, nobody understands your business requirements like we do. We are rapidly expanding our base in the retail segment. We have people with high level of expertise and experience in trade services to provide services to suit your specific requirements and structure solutions for your business needs. Our bank's growing networks of over 500 branches and correspondent relationship with banks worldwide enables us to meet your various business requirements.
v Prepaid Mobile Refill :