SAN BERNARDINO COMMUNITY COLLEGE DISTRICT
SYSTEMS ANALYST
DEFINITION:
Under the direction of the Director of District Computing Services, performs the necessary investigation, research, and analysis to provide management, technical personnel and end users with the information and specifications required to select, configure and operate computer systems and applications; assists in the development of standards and procedures to obtain optimum, reliable performance of installed systems; leads systems and software application installations and implementations including existing application module updates and/or new application module installations.
EXAMPLES OF DUTIES:
The following duties are typical for this classification.
1. Evaluate the performance and utilization of computer systems and make appropriate recommendations to management concerning effectiveness, efficiency and quality assurance.
2. Serve as primary liaison between specified user departments and District Computing Services.
3. Perform project management activities such as estimating, scheduling, tracking and adjusting resource utilization to assure timely, accurate installation of computer systems and applications.
4. Perform research and analysis supporting systems and applications projects.
5. Provide technical support to programmers, analysts, operators and end users.
6. Ability to work with various programming languages.
7. Coordinate systems integrate standards and maintain quality.
8. Evaluate, design, and certify the quality of required internal and external reports.
9. Serve as a liaison between vendors and the District user community to develop standards; timeliness for deployment, maintenance and upgrades; configure applications; and evaluate user needs and satisfaction.
10. Performs related duties as required.
MINIMUM QUALIFICATIONS:
Education
A Bachelor’s degree from an accredited college or university with major course work in business
information science, computer science, or a related field.
Education
Three years of increasingly responsible experience in programming, systems analysis and database
management.
DESIRED QUALIFICATIONS:
1. Experience that demonstrates a sensitivity to and understanding of the diverse academic, socioeconomic, cultural and ethnic backgrounds of students and employees, including those with physical and learning disabilities.
- Experience in a community college environment or setting.
QUALIFICATIONS
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Knowledge of:
Operational characteristics of local area networks and computer systems.
Structured system analysis methodology techniques to build systems; design and deliver computer systems and services in a higher educational environment.
Methods in higher education administrative applications, such as Student Information System, Financial Aid, Human Resources and Finance.
Operational characteristics, methods and techniques in “Administrative Information Systems” (i.e. Datatel’s Colleague) applications.
Operational characteristics of personal computing including DOS, Windows, and Windows Applications.
Principles and methods of system analysis.
Ability to:
Perform all of the relevant duties of the position with minimal direction.
Participate in the investigation and analysis of complex problems using interpersonal skills and technical knowledge to draft and propose effective solutions.
Participate effectively in the investigation, planning, design and installation systems and applications projects.
Estimate, schedule, track and adjust projects to effectively manage completion of projects.
Apply advance programming skills to the solution of complex technical problems.
Analyze complex systems and network problems and provide solutions that maximize performance, effectiveness and efficiency.
Adapt to changing technologies and learn functionality of new equipment and systems.
Read, understand, and apply information from technical manuals.
Communicate effectively orally and in writing.
Demonstrate a sensitivity to, and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of community college students and personnel, including those with physical or learning disabilities.
Build team support.
Effectively communicate technical concepts orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office setting.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction.
Board Approved: May 2009
Range: 54