Rules and Methods for reporting your time

Telephony Time Clock
The Telephony Time Clock is a method for clocking in and out of your shifts via telephone.
Upon arrival and departure from customer’s homecall: 1-888-600-1981(also listed on the back on your I.D. Badge). The automated voice will prompt you to enter your pin number. Upon successful entry it will announce the time you clocked. Clocked times should be written on your time sheetnot your scheduled time.
System will automatically notify your Program Manager of late arrivals.
Telephony system will announce your clocked time, if not heard it’s unsuccessful.
If your first attempt is not successful and you did not get an error message try again.
If you received an error message such as incorrect pin number, you are not scheduled or you get no reply back after multiple attempts then you need to text (preferred) or call 314-266-9711 and leave a detailed message including your name, customer’s name, what time you arrive and /or departed along with the error message or problem you are having. Also make a note your time sheet of an issue with the clock in.
Failure to follow these steps can result in a delay in your pay.
You are only authorized to work the time assigned to you by your supervisor. If your customer request more time consult your Program Manager first.
Time exceeding authorized time is considered volunteer time and not reimbursable.
Time Sheets
Time sheets are due in the office on Monday no later than 2:00 PM Tuesday after each work week*
Any time sheets turned in after 2:00 PM Tuesday will go in on the next Payroll
*Work week consist of 12:01 AM Monday morning thru 12:00 AMSunday night
Correct Time sheets are required in order to be paid for work.
Any corrections needed must be completed promptly and received by payroll reporting deadline.
How to complete your time sheets
  1. All time sheets must be completedat the end of each work shift.
(Doing your Time sheets for the entire week at once is NOT ACCEPTABLE)
  1. They must be signed or initialed by customer or authorized person at your work site.
  2. Employees must sign and date at the bottom of each Timesheet
Only time sheetswith proper signature will be processed for pay.
  1. Some customers have different funding sources and completion methods such as:
Department of Mental Health(DMH)– Requires writtenprogress notes based on Person Center Plan (PCP). Reading Person Center Plan is required to work DMH customers.
Department of Health and Senior Services (DHSS)- Task check off only no written notes
Healthy Children and Youth(HCY) - Task check off only no written notes
Private Pay (PP)- Written notes based on customer’s care plan and/or daily activities
Customers with multiple funding sources are to have separate time sheets for each service. Time is split between these different pay sources.
Example: 1pm to 5pm shift may be split like 1pm to 2pm for DMH and 2pm to 5pm for HCY. This requires 2 timesheets per shift.
Please consult your supervisor to find out about your customer’s needs.
Each employee should receive a customer assignment sheet that shows you how to complete your time sheet for your customer.
  1. Off Site Day Habilitationis eligible for transportation and meal reimbursements. This is limited to $7.00 for meals per shift and a maximum of 30 miles per driving per shift. Receipts and mileage reports must be turned weekly with timesheets.

Time sheets must be legible to be accepted. Black ink preferred (sometimes blue ink doesn’t show on a fax) Never write in pencil. Use clean timesheets; contact the office if you require more.
Methods of turning time sheets
Fax: 314-735-4089(preferred) when faxing write total number of pages on your cover page (e.g.: 5 pages including cover page) therefore we will know if we are missing pages, Scan and Email to ndicate number of sent pages, Common courier-Please allow 2-3 days for delivery-not responsible for late delivery, Bring to office- if office closed slide under door – Office hours 9 AM to 5 PMMonday thru Friday