Policy
Royalty require that everyone fill out a 1 page contract prior to booking their party after agreeing to the rules and regulations of Royalty Glam Shop Party Spa.
Upon booking your party, you will receive your guest invitations along with waiver forms. However, if you choose to book your party online we would need you to contact us immediately so that a staff member can email you a copy of the contract and waiver forms to bring in with you on the day of your party. No one can participate in any of our services without completing a waiver form (*Everyone invited to the party should have a waiver form completed even if they are brought to the spa with you).
If you happen to leave these forms at home you will have to fill them out prior to the start of your party (*10 – 15 minutes before party time).
A lice check will be done on each client entering the salon for services regardless of whether or not they are having hair services. If a client is found to have lice, their appointment will be rescheduled to a future date. No refunds will be given.
Parents with kids that may have skin allergies and allergic reactions should know that we use all food products and they may or may not contain peanuts, whey, or gluten and the hostess will need to make
preparations for that child to use alternative products and have an alternative snack prepared for her.
Non-professionals provide our services and we are not responsible for any injuries that your child may occur while visiting Royalty Glam Shop LLC.
Procedures
Booking Policy – a deposit is required for all day spa packages.
Appointment Timing – It is important to be on time for your scheduled appointment. We ask that you arrive at least five minutes prior to your appointment. It is imperative that you and your guest arrive on time being late may result in losing time from your services.
Cancellation Policy – a deposit is required on all day spa packages. If you are unable to keep your appointment, it is a requirement to please contact Royalty via phone within 24-hours to cancel. Appointments not cancelled will forfeit the opportunity to reschedule.
There is a $50 rescheduling fee and the services must be rescheduled for the next available party date on our schedule.
Refund Policy – Any money paid towards any services in non-refundable so we advise you to only pay deposit upon booking your party. You are responsible for pay for your party even if you all on our guest do not show up.
Remaining balances will need to be made 3 days prior to party. If your party has not be paid in full by the third day prior to the party we will assume that you have changed your mind and cancel the event. We will no longer accept and payments on the day of your party.
Photography – Royalty Glam Shop LLC. reserves the right to use the use of any photographs taken at your event in any promotional media, whether not known or hereafter existing, controlled by Royalty Glam Shop. For spa party clients that choose to have private photographer present at your party taking pictures. These are the property of Royalty Glam Shop and are sold separately from Spa Party Package. Signature below constitutes your agreement that you will make no monetary or other claim against Royalty Glam Shop for the use of photographs taken of your child (children).
*I agree to the policies and procedures of Royalty Glam Shop LLC.
Sign Here:______
Date Here:______