Routine Appointments Frequently Asked Questions

To ensure the most satisfactory outcomes for our patients the doctors thought it may be helpful to provide some frequently asked questions on routine appointments:

Do I have to see the same doctor?

Try to see the same doctor if possible. As we get to know you, it helps us tailor your management appropriately. It can be tricky for a doctor to pick up your management if another doctor has already started things off. Similarly, if you have been asked to attend for results of tests, please try to see the doctor who arranged the tests.

The doctor does not always examine me, why?

We make a diagnosis by asking you questions. Examining you may help to confirm our diagnosis, but it is often unnecessary. Our experience tells us that sometimes patients find it strange that we spend more time asking questions than we do examining them. Please be reassured that this is completely normal.

The doctor does not always say what is wrong with me, why?

Often, we see patients with illnesses in the very early stages. If we are satisfied that there is nothing serious going on, we might advise you to “wait and see”. Often the problem goes away, or a clear diagnosis might become apparent at a later date. This is why we may sometimes be unable to give you a clear diagnosis initially.

Will I need any blood tests or other investigations?

Blood tests and other investigations sometimes give us clues, but they do not always give us answers. We have to use judgement as to which tests, if any, to arrange and when.

Why does the doctor ask me to make another appointment?

There are a number of reasons for this, some examples are:

  • To allow some time to see how and if your condition develops
  • To allow further information gathering
  • To await information from a hospital or test results

I am not always given a prescription when I am ill, why?

Many illnesses are self-limiting, i.e. they do not need any specific treatment as they will go away given time. It is in your interests to avoid unnecessary medications. While we recognise that sometimes you might be feeling unwell, self-care advice may be the best treatment for you. Too many antibiotics can also make you unwell.

What can I do if I think the doctor is not listening to me?

If you think we are not listening to your concerns, then tell us at the time. The more open you are, the easier it is for us to help you.

I am not offered a ‘book on the day’ appointment for routine problems, why?

We reserve appointments every day for illnesses that require urgent medical attention.