Role Profile – Cleaner

Salary: As advertised.

Accountable to:Cleaning Managerand Team Leaders

Primary Purpose:Under the direction of the Team Leader or Charge Hand you will perform a full range of cleaning duties (internal and external) and report faults, potential hazards and incidents, to provide a clean, safe and positive learning and working environment for all building users, including students, staff and visitors. You will be highly motivated and committed, with a flexible approach to work.

Location: All ncn college campuses or one main campus if specified

Overview of responsibilities:

Maintain the overall cleanliness of a specified area to agreed standards and as allocated by the Team Leader or Charge Hand, this will include:

  • Cleaning sanitary fixtures and fittings in toilets and changing rooms to include washbasins, male and female toilets, urinals and showers
  • Cleaning offices, classrooms, laboratories, event areas, stairs, corridors, entrances etc.
  • High and low dusting (using both damp and dry dusting methods) desks, chairs, PCs, ledges, edges, sills etc
  • Vacuuming hard and soft floors and vents/grills
  • Mopping using dry and damp methods
  • Scrubbing, polishing and/or buffing floors
  • Shampooing of carpets using hot water extraction and bonneting
  • Cleaning all internal glass, mirrors and all outwardly facing windows and doors
  • Carry out occasional cleaning tasks to ensure Health & Safety standards are met. This may include clearing of bodily fluids, deep clean of toilets or offices, periodic cleans during holiday periods
  • Report incidents, faults and potential hazards in line with Policies and Procedures.
  • Follow safe working practice by complying with Policies and Procedures
  • Specifically for the Afternoon Cleaner post – responsibilities for outside areas, grounds clearing, litter removal, cleaning duties whilst building still in use and preparation for morning cleans

Be flexible and transfer between areas/campuses as required

Keep management informed of any issues or problems that may arise e.g. damaged equipment

Ensure that current health and safety regulations and good working practices are observed in relation to health and safety at work

To be aware of health and safety issues and to take reasonable precautions to ensure the health and safety of yourself and other persons at all times

Assist in the overall maintenance of his or her buildings, including responsibility for; keys, building access/security, cleaning equipment, and materials

Take part in the annual appraisal and personal development planning process

To undertake any other reasonable duties as directed by the Team Leader, Charge Hand or Cleaning Manager, consistent with the grade of the post

Career Development

ncnServices is committed to developing its staff. All staff participate in an annual appraisal and develop a Personal Development Plan in order to support them to maximise their potential.

Progression to a higher grade is dependent on an individual taking on an increased level of responsibility. Vacancies that arise within the area advertised to allow staff to apply for wider career development opportunities.

ncn Services Values

All staff are expected to operate in line with the values and standards of ncn Services and those of the customer which work as an integral part of our strategy and set out the principles of how we work together. This means that in undertaking this role the post holder is expected at all times to

behave in a way that demonstrates commitment to the delivery of thoughtful services and

continuous improvement.

Person Specification

Essential

  • Willingness to work towards NVQ Level 2or City & Guilds Cleaning/Caretaking or equivalent
  • Cleaning in an industrial, education environment or other similar experience
  • Ability to organise work to meet work targets within an allotted timescale, either by working in a team or by oneself
  • Ability to communicate effectively with staff, students and public
  • Ability to carry out vigorous work and to work for continuous periods in standing position
  • Commitment to engage with and contribute actively to the aims and objectives of NCN Services and our customers
  • Commitment to engagement in positive working relationships.
  • Be willing to undertake any further training necessary to meet the requirements of the post
  • Be willing to undertake training that would be commensurate with working in an educational establishment
  • Good customer care skills
  • Flexible approach to all tasks
  • To work well on own initiative with minimum supervision
  • Demonstrate a commitment to service excellence and improvement
  • To be willing, helpful and polite at all times

General requirements

In addition to the main duties and key responsibilities detailed in this job description all employees at ncn Services are expected to comply with the general requirements detailed below:

Infection Control

To maintain a clean, safe environment, ensuring adherence to the standards of cleanliness,

hygiene and infection control.

Safeguarding children, young people and vulnerable adults

ncn Services is committed to safeguarding and promoting the welfare of children,young people and vulnerable adults. All staff are therefore expected to behave insuch a way that supports this commitment.

Disclosure and Barring Service Checks

A Disclosure and Barring Service (DBS) Check is required for this position.

Working conditions

The post holder must be able to:

  • work within unpleasant working conditions (for example exposure to body fluids)
  • able to undertake a verity of manual handling tasks
  • cope with changes in temperature
  • fulfil health and safety policies and procedures when performing risk associated procedures including dealing with hazardous substances (COSHH)

Job revision

This job description should be regarded as a guide to the duties required and is not definitive or

restrictive in any way. The duties of the post may be varied from time to time in response to changing

circumstances. This job description does not form part of the contract of employment.

Service Review

Strategic reviews of all services take place, as a result of which some services, or parts of

some services, may transfer from one campus to the other, all staff will befully consulted on about the impact of any such decisions.

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