Risa M. Wildeman BSN, RN

Cell :( 616)450-7615

Email:

Summary:

Bachelor Degreed Licensed Registered Nurseholding licenses withthe State of Florida Board of Nursing and the State of Michigan Board of Nursing. I possess a deep spirit of hope, respect, and compassion for individuals and I have a belief that all individuals deserve to be treated with dignity.

Employment history entails9 years of progressive care nursing experience in inpatient and outpatient settings, cardiac stress testing, cardiovascular practice management and clinical education. Employment includes 19 year’s experience in computer support/operations and management with 5 ½ years experience managing personal business. Excellent problem solving/critical thinking skills, excellent inter-personal skills, and excellent nursing care to both patient and their families.

EDUCATION, CERTIFICATION AND SPECIALIZED TRAINING

  • Aspen University – Currently pursuing Masters of Science Nursingexpected graduation date Spring-2018
  • University of Phoenix Bachelors of Science in Nursing Feb 2009-June 2011

Graduate with Bachelors of Science in Nursing (BSN) (Part of the RN to BSN, MSN program) June 2011

  • Grand Rapids Community College — ADN-RN Nursing Program 01/2006 – 12/2008

Graduate with Associates Degree in Nursing (ADN-RN) December 2008

  • State of Michigan Board of Nursing and State of Florida Board of Nursing: Licensed Registered Nurse
  • BLS Certification, ACLS Certification
  • Extensive computer software/systems; Implementation, knowledge and functionality of multiple software and operating system programs. Provided education and specialized information technology training on multiple systems.
  • Health Care EMR experience: Cerner, EPIC, and NextGen.
  • Specialized Training: How to Supervise People, How to manage and Improve Help Desk Operations, Professional Train the Trainer. Misc. Management Classes, Leadership Classes and Team Building classes.Spectrum Health University educational classes for Leaders
  • GROW-(Grand Rapids Opportunities for Women) Grand Rapids, MI: Minding Your Own Business—Graduate

Employment History:

Clinical Educator – Naples Community Hospital (NCH) – Naples, Florida 6/2017 – Current

  • Provide educational consultation to clinical nursing staff, assess educational needs of staff.
  • Provide orientation/training and in-service education to clinical nursing staff.
  • Evaluate, plan, implement and coordinate educational programs for the professional development of assigned service line.
  • Serve as specialized internal clinical consultant; providing clinical staff necessary instruction ensuring clinical competencies.

Practice Manager –Spectrum Health Medical Group Cardiovascular Medicine/6/2009-6/2017

West Michigan Heart Grand Rapids, Michigan

  • Responsible for the structure and daily operations of busy successful Cardiovascular Medicine physician practice. Manage efficient and productive operations of practice with focus on quality and customer service.
  • Manage and work closely with upper management, peers, providers, RN’s, MA’s, and Clerical/office personnel. Create and maintain a work environment conducive to effective team-work. Focused on communication, collaboration and professionalism.
  • Responsible for creating an environment that promotes patient satisfaction. Focused on quality customer service. Day-to-day responsibility of assuring consistent accountability for the delivery of quality services consistent with company policy, procedures, protocols, and standards.
  • Assist in the development of standard workflows and write, revise and review site specific policies and procedures. Participates in quality initiatives as defined by the organization.
  • Work in collaboration with directors and providers assisting to develop and manage operational and capital budgets. Monitor and manage labor expenses. Responsible for the interviewing, recruitment, hiring, terminating, retention, and performance of staff, working closely with Human Resources and Director.
  • Monitoring data and meeting organizational established goals/targets, developing a plan of action to create and ensure patient satisfaction and providing exceptional patient care.
  • Provide assistance to staff, when needed through actively fulfilling/performing their role responsibilities when short staffed or extra assistance is needed. (Working manager as needed)
  • Promote educational opportunities to staff which help increase staff knowledge and ability to provide exceptional patient experience. Responsible for employee engagement and development of a culture of excellence.

Registered Nurse –Spectrum Health’s West Michigan Heart and Meijer Heart Center Grand Rapids, Michigan

  • Cardiac triage andtesting RN. Provide patient care thru phone triage and in-person/walk-in. Provide patient education related to cardiac procedures, medications and self-care. Provide testing services to patients with potential cardiac health issues. Responsibilities: Nuclear, Pharmacological and Exercise Stress testing at multiple locations.Provide patient withphysician recommended follow-up and educate appropriate.
  • Performed key role as an Electronic Medical Records software super-user; educating staff.
  • Staff RNworking on Percutaneous Coronary Intervention/Progressive care, Telemetry, Congestive Heart Failure and Vascular inpatient units. Requirements include: monitoring telemetry dysrhythmias, interpretation and treatment, Basic and advanced life support, medication dosage and administration, patient monitoring preoperative, intra-operative and postoperative, Respond appropriately to cardiopulmonary emergencies. Assess and care for patients on mechanical ventilation, receiving enteral and parenteral nutrition and patients requiring renal therapies. Responsible for helping maintain hemodynamic stability of patients.
  • Interact with and maintain positive relationships with fellow RN’s, MA’s/CSA’, physicians, mid-level providers, surgeons and care management personnel to ensure excellent patient centered care.

Additional Employment History:

Owner - SupportIT, West Olive, MI

  • Owner of a computer support company providing desktop system and network support to small business and home offices. Client base consisted of manufacturing to government to non-profit, medical, real-estate and private individuals. Fully professionally insured. Delegating contract staff, Time management, Prioritizing and organizing daily business operation and client needs.

Support Services Manager - Priority Health, Grand Rapids, MI

  • Manage and schedule all support services and computer operations staff (7/24) providing support for 100+ internal customers. Train staff for long-term stability and professional/personal growth.
  • Coordinate all daily, weekly, monthly and yearly computer operations functions and helpdesk support.

Data Center Supervisor - The Behler-Young Company, Wyoming MI

  • Supervise staff for support of 15 branches in state of Michigan.
  • Manage and schedule all support services and computer operations (7/24).

VOLUNTEER

  • Private nursing assistance to elderly cardiac patients within community
  • AMERICAN RED CROSS volunteer– Ottawa County Michigan
  • SALVATION ARMY FULTON HEIGHTS CITADEL SENIOR CENTER – Grand Rapids Michigan

ACHIEVEMENTS (miscellaneous):GIRLSCOUTS OF AMERICA top honors – First Class Scout Achievement