+56 9 66581775
Civil Engineer and Master in Quality Management with extensive executive and managerial experience in the areas of Supply Chain, Logistics, Strategic Procurement, Project Management, Quality and General Management. Proven experience in the sectors: maritime-port, exports, logistics and engineering consultancy.
Strong analysis capabilities, innovative and independent, an extensive experience in creating and managing business units, from the definition of policies and strategic objectives through implementation and management of business processes.
Proven negotiation skills and experience in management of complex project, training and leadership of work teams, with a clear focus on customer service, operational excellence, costs reduction, maximizing of asset performance and achievement of objectives.
ARCADIS Chile s.A. Projectsand Quality Manager 2011- 2013
International company that provides consultancy, design, engineering and management services in the fields of Infrastructure, Water, Environment and Buildings.
Responsible for the Management and for Logistics and Security Support in the Project: "Environmental Impact Study and Background of Native Forest, for Energia Austral Transmission System".
•Management of Contract, Planning, Scheduling and Project Control, Monthly Progress Reports, Statement of Payments, Negotiations and Change Notes. Scope and terms of the contract were fulfiled, exceeding the expected economical results of the project.
•Logistical support of field operations, ensuring accommodation, food, transportation, ships, helicopters, communications and personal protective equipment to an average of 33 professionals during 14 months in the Chilean Patagonia.
•Procurement management, $ 4.3 million in equipment and $ 3.1 million in Subcontracts, achieving a cost reduction of 11% and 18% respectively, with respect of budget.
Responsible for the implementation, communication and effectiveness of the Quality Management System of ARCADIS.
•Diagnosis and establishment of a program of processes improvement, in line with the new Business Plan of the company.
•Establishment of a Corporate Quality Plan, as a basis for quality planning, quality control and quality assurance in all ARCADIS projects.
GOLDENFROST S.A General Manager 2008- 2011
Responsible for the management of the whole company, a leading Logistics Operator in Storage and Inventory Control, Value Added Operations, Distribution & Transportation of General Freight, Refrigerated and Frozen cargo, with 4 distribution centers, fleet of trucks, 250 employees and more than 30 customers.
•Development of a Strategic Planning process in conjunction with the Board, redefinition of Vision, Mission, Values, Goals and Strategic Initiatives, achieving organizational alignment.
•Redesign of the business model for Storage and Distribution services, restructuring of processes, implementation of Balance Score Card in two levels, strict cost reduction program, achieving an increase of more than five times in the operating incomes and three times the operating margin.
•Implementation of a new Distribution Center, which doubles the storage capacity for general cargo.
•Strengthening of the commercial area, with a 71% growth in sales.
•Implementation of two freezing tunnels with latest technology, improving the competitiveness of the company by shortening the process in 30%.
•Development of an operational excellence program with a pilot Lean-Six Sigma project, detecting and eliminating bottlenecks and controlling variability of processes.
•Development of a Organizational Culture Change and a plan to improve internal communications, with a positive impact on the work environment and allowed the company to maintain union-free.
•Development of a corporate communications project with media presence, achieving an enhancement of the brand and the level of market recognition, accredited by PENTA Study.
•New Quality Unit and achievement of ISO 9001:2008 certification, diminishing in three times response time for clients complaints, getting an important improvement of client perception and satisfaction.
AGRICOLA SAN CLEMENTE Logistics Manager 2007-2008
Responsible for the structuring of Logistics Management area, in charge of the logistics processes of the company.
•Planning of fruit packaging and negotiation and management of inland, air and sea transportation, allows timely and comprehensive shipping of the fruit in the peak season.
•Implementation of logistics of the fruit on arrival, delivering the fruit directly to supermarkets in Eastern Europe.
Compañía Chilena de Navegación Interoceánica S.A. (ccni) Logistics Manager 1996-2007
Responsible for the supply chain of CCNI’s containers; negotiations, acquisitions, leasing and maintenance of equipment, planning, execution and control of the flow and of the effective and efficient storage of equipment and related information.
•Structuring and organization of Logistics Management area, operating with a network of over 200 agents, which covers timely and in the right conditions 290,000 shipments per year worldwide.
•Defining and implementing successful strategies and policies of inventory, storage, transportation and location, along with agreements with other companies, reducing costs in USD 3 million a year.
•Definition and application of criteria for maintenance and repairs of equipment, a service oriented level, which together with improved technical specifications, cause a sharp decline in costs.
•Development of information systems for monitoring and control of equipment and stock on arrival prediction, allowing the optimization of the inventory in 20%.
•Negotiating long-term lease of equipment, achieving USD 1.6 million annual lower costs for the next five years and USD 1.1 million profit for CCNI through discounts from factories.
•Negotiating the acquisition of 12,000 containers in China and getting extremely low prices for the size of the company, which means a saving of U.S. $ 9 million over budget.
•Sale of 7,000 old containers, generating USD 1.7 million profit for CCNI.
•Incomes for CCNI of USD 10 million per year from the management fee for the late return of the equipment, damage recoveries and the sublease of equipment.
•Implementation and management of a Quality Management System in CCNI, achieving ISO 9001 certification.
Agencias Universales S.A. (agunsa)Planning Manager 1988-1996
Responsible for the preparation, evaluation and implementation of investment projects in infrastructure and port facilities. The challenges were national and international growth of the company, with the opening of subsidiaries in Peru, Ecuador and Colombia, several port projects and the implementation of an Information System for Shipping Agencies.
Portuaria Puchoco S.A.Project Manager 1990-1992
Responsible for the preparation, evaluation and project management of a new port "Portuaria Puchoco", for loading of wood chips in Coronel Bay, VIII Region of Chile. Formation of the company, management of engineering contracts, construction and supplies, with an investment of USD 20 million.
Dirección General del Crédito Prendario Head of Credit and Valuation Depts. 1983-1988
Chilectra,Desco Studies Engineer 1979-1982
EDUCATION
CIVIL STRUCTURAL ENGINEER, UNIVERSITY OF CHILE 1979
INTERNATIONAL STUDIES, OEA, WASHINGTON D.C. USA 1987
MASTER IN QUALITY MANAGEMENT , UNIVERSITY DIEGO PORTALES 2002
LANGUAGES: Native Spanish, spoken and written English.
Ricardo Spuhr Worlitzky +56 9 66581775 2 de 1