JoshThomas  Portfolio:  D.C. Metro Area

QUALIFICATIONS SUMMARY

  • Award-winning interaction and UX designer with diverse 11 years experience.
  • Experienced creative director, aligning styles across channels and mentoring junior designers.
  • Excellent client-facing skills—leading discussions, gathering requirements, and presenting results.
  • Proven track record designing experiences—IA flows, wireframing, prototyping, and usability testing.
  • Detail-oriented individual with a positive, flexible attitude who thrives in fast-paced team environments.
  • Expert hand-coding cross-browser HTMLCSS. Intermediate level JavaScript including jQuery.
  • CMS experience spans Git, Day CQ5, Interwoven, SVN, Radiant, Wordpress, Drupal, and SharePoint.

PROFESSIONAL EXPERIENCE

AUDAX HEALTH, Washington, DC

Senior Interaction Designer (October2011–Present)

Focused on bringing social networking, gaming, and analytical tools to the healthcare space. Mobile and responsive expert; engineered mobile web app from scratch. Provide mobile recommendations and styleguides to design team. Proactively recommend and implement UX and UI improvements. Recent projects include mini-game UX, email marketing, registration flows, and mobile site rebranding.

ROSETTA STONE, Arlington, VA

Senior Interactive Designer (October 2008–September 2011)

Supervised internal designers and agencies.Alignedbrand styles and promotions across social media, mobile, US, and international websites. Formulated innovative experiences to maximize conversion based on A/B, multi-variant, and usability testing.

  • Spearheaded site redesign in 2009, expeditingworkflows working with offshore development team.
  • Conceptualized, wire-framed, and redesignedKorean Japanese websitesfor region-specific software.
  • Defined information architecture and designed customer account portal for the language-learning software.
  • Designed customer support portal, mobile website, Facebook apps, and numerous marketing campaigns.
  • Won American Design Awardfor RosettaStone.com and nominated for a Pixel Award. link

US DEPARTMENT OF HOMELAND SECURITY / ICE (6–Month Contract), Washington, DC

Senior Web Designer(April 2008–October 2008)

Orchestrated ICE.gov redesign; white-boarded with government officials and led the design/development. Migrated website data to XML/XSLT. All code tested for accessibility (WCAG & 508-compliant) and IE6 compatibility.

CRUTCHFIELD CORPORATION, Charlottesville, VA

Senior Interactive Designer (April 2007–April 2008)

Interactive Designer (April 2006–April 2007)

Redesigned Crutchfield.com from wireframes through execution. Applied web standards to new designs by incorporating cutting-edge sensibilities. User tested new concepts and revised based on metrics and feedback. Established and documented web styles as art director for CrutchfieldCanada.com and CrutchfieldAdvisor.com.

  • Won 2007 Gold Multichannel Merchant Award for Crutchfield.com. link
  • Earned company Excellence awards in 2006 and 2007 and Employee of the Month award in 2006.

Graphic/Web Designer(June 2002–April 2006)

Designed for print, web, and administered IT systems in the creative department. Established and re-programmed ITapplications using AppleScript, ASP & SQL for various workflows including color proofing and software compatibility.

  • Completed certifications: Apple Certified Help Desk Specialist (2005), CompTIA A+ (2006).
  • Earned company Outstanding Support Services awards in 2004 and 2005.

FEDEX OFFICE / KINKO’S, Charlottesville, VA

Computer Services Manager (November 1997–August 1999)

Lead graphic designer for business personal clients. Supervised two co-workers. Provided training and support.

EDUCATION

IOWA STATE UNIVERSITY, MS: Human Computer Interaction (Expected 2014)

LONGWOOD UNIVERSITY, BS: Management Information Systems,Graphic Design. (2003)