Resources

CAREAcademy

CAREAcademy is a global learning resource, dedicated to supporting staff development at CARE. The Academy offers a broad range of staff development options designed to meet your needs, ranging from instructor-led workshops to self-paced eLearning or CD-ROM courses and comprehensive toolkits and facilitator guides that can be easily adapted to your local needs. You can find a copy of the course catalogue by visiting the CAREAcademy website.

Required Courses

Every new employee is expected to take the following courses on the CAREAcademy website. If you do not have good internet connection, the courses are on CD-ROMs and are in English, French, Spanish, and Portuguese. You can get a CD-ROM by contacting your CARE Academy Liaison. The required courses are:

  1. CARE's Approach to Ending Poverty
  2. Addressing Poverty & Social Injustice
  3. Gender Equity and Diversity Basics*
  4. Personal Safety and Security Awareness
  5. Workplace Harassment–USA Based Staff Only

*Gender Equity and Diversity has not yet been confirmed as a required course but is in the process of being approved as a required course.

Employee Wellness Resources

CARE focuses on the well-being of staff, both in the US and internationally. CARE has developed policies, programs and interventions to respond to the psychosocial needs of CARE staff. Additionally, advice and support is provided for COs to put systems into place to support those who do our work on the ground in managing stress and trauma. The following services are offered as part of CARE Employee Wellness:

Catastrophic Illness Fund / For national staff
Safety net for medical costs not covered by local health insurance plan/scheme
Not limited to HIV/AIDS
Managed by RMUs
Wellness Fund / Special Accrual
Typically used for CO-wide or global staff wellness interventions
Managed out of Atlanta
Peer Social Support Team / Operational in 15 COs in Africa and Asia
Purpose is to increase social support in COs to help staff cope with the stresses of life and work
Employee Assistance Program / For international staff
Provides counseling, legal, financial, and other work-life services on a free or discounted basis
If an international staff member needs EAP for themselves or their family (they are calling EAP from overseas), the process is as follows:
  1. Staff member calls their operator and asks to make a collect call
  2. The phone number is +1 972 315 1717
  3. When the call goes through, they just need to state they are with CARE and that they are overseas
If an international staff member needs guidance with an employee issue, the EAP also offers management consultants, who are available to discuss behavioral health matters affecting staff
Phone: 1-800-865-3200 or 1-972-420-7799 (collect from overseas)
The online service access:
(login: care; password: eap)
Health Advocate / For international staff
Can help with: finding the best doctors, navigating healthcare issues, untangling insurance claims, assist with eldercare issues, obtain unbiased health information
Phone: 1-866-695-8622
Email:
Online:
Employee
Engagement, Support
& Communications Team / Available for one-on-one support with the goal of linking to other resources; critical incident response; technical assistance/support to priority COs
Lynne Cripe ( or 1-404-979-9177)
Kathleen Gaines ( or 1-404-979-9122)

Websites

CARE Academy Website. Email:

CARE’s Donor Compliance Website.

CARE International Website.

CARE’s Financial Information.

CARE USA Website.

Competency Development Guide.

Employee Handbook.

Program Quality Digital Library.

CARE Brand Standards:

Signature Programs Website.

Ubora Website.