Relationship Development and Management
Location: / London. Post involves significant travel across the UK
Job Title: / External Relations Manager
Reports to: / Chief Executive Officer
Primary Purpose: To build and retain face to face relationships with key employers of IET members and further and higher educational establishments to raise awareness of the services available from IET Connect
Key Tasks:
Relationship development and management
- Undertake all research and prospecting for the development of new relationships
- Develop and maintain relationships with higher education and further education establishments, local IET networks and small and large companies employing IET members
- Maintain an up to date database of contacts and meeting outcomes
- Identify and make arrangements for attending key engineering events locally, nationally and internationally to raise the profile of IET Connect
- Report findings from external meetings to so that services can be developed or introduced to meet the welfare needs of IET members and their dependants
- Develop and maintain links with appropriate departments in the IET
Volunteer management
- Recruit and manage a network of workplace ambassadors (volunteers within the workforce)
Marketing
- Develop and oversee the design of appropriate marketing material for IET members and their employers/educational establishments
- Design and deliver presentations for target groups (including students, apprentices and IET members of working age) at a variety of events to raise awareness of IET Connect’s services
- Develop and implement a plan to ensure effective engagement with online social networking services
General
- Manage own diary of external visits and make own travel/overnight accommodation arrangements
- Make own arrangements for meetings and all other opportunities to raise awareness using telephone and email
- Design and implement effective ways of logging performance, outcomes and expenditure which can be used in reports for the Chief Executive Officer
- Contribute to volunteer Local Representative training as appropriate
- Attend and contribute to monthly IET Connect staff meetings
External Relations Manager Person Specification
Criteria / Essential / DesirableExperience
Experience of representing an organisation in a professional capacity /
Experience of delivering presentations for a range of external audiences /
Experience of successfully marketing and selling an idea/charity/service /
Experience of developing and maintaining relationships with key stakeholders /
Experience of cold calling to initiate relationships /
Experience of using social media in a professional capacity /
Experienced networker /
Experience of working with volunteers /
Competencies
Skilled communicator /
Excellent presentation skills /
Ability to build positive relationships externally with key stakeholders and internally across the team /
Ability to monitor, evaluate and adapt approach accordingly /
Persuasive – able to open ‘closed doors’ /
Excellent organisational, administration and IT skills /
Attitude
A willingness to regularly travel across the UK (including some overnight stays) ; possible overseas travel /
A proactive, self - motivated, dynamic individual /
A resilient individual with a positive approach and a willingness to work independently and flexibly /
A willingness to work with colleagues on other specified duties or projects as appropriate /
A willingness to undertake training for further development /