REGISTERING ON NEW NES PORTAL WEBSITE (from 04 April 2011)

Guidance notes for GPs, GPSTs, FYs, Specialty Doctors, Nurses, Practice and Multidisciplinary Staff

As from 4th April 2011, NES SE Region is moving to a new online course booking system.

This is a web (internet) based system. All delegates will have to register, creating an account before they can “purchase” a place on a course using our secure payment gateway facility. It is no different to ordering something off any online supplier such as Amazon, M & S, John Lewis, etc.

Once an account has been created, you will be able to browse all courses offered and choose to “purchase” a place (or places). Please note the Portal will only accept payment by credit or debit card – we will no longer accept cheques or invoice requests.

On securing a place, you will be able to access relevant course information e.g. Course Programme, any presentations uploaded by speakers, pre and post course evaluation forms and certificates.

Your “account” will keep a record of all courses you have attended (from April 2011) along with a copy of your certificate/CPD points for each course.

Tips:

1)The Portal works best with Mozilla Firefox although will also work with the other Internet engines.

2)If your internet connection is lost or slow, the Portal will be lost or slow

3)Don’t use the ‘back button’ on your web menu – this will log you out of the Portal. If you are finished with a page, close down the tabs you are not using anymore or click on the tab you want to view.

4)There is a “Help & Technical Support” page for your assistance – click on bar, top right hand corner, next to logout button.

The system is very easy to use but here are some guidelines to help you get started.

To create an account:

  1. Go on to portal website –
  2. Box on right hand side of screen inviting you to log in with password or create an account. Click on Sign Up
  3. New screen opens.

Personal and contact Details
Type in details
Note: You can now receive information via email, SMS message or both.
Profession details
Tick Medicine box
Under Medicine, click on drop down arrow to select appropriate job title from list
Under Medicine, complete GMC number – this field must be completed to register
Under Medicine, Verify GMC number
Account credentials
Create Password – minimum 8 characters including one “special”. For ease of use, if you have an easy to remember password for use on other systems, just use this and add a character such as an exclamation mark or dollar symbol.
Confirm password

Click Create Account

You will then receive an email confirming your account has been created.

This is the “painful” part of the process complete. From this moment on, each time you want to check courses available, book a place on a course or check your historical data, just log on to your account.

To search, bookand pay for a course:

  • Click on ‘ibookletOnline Bookings’– left hand menu. This will expand the menu. Click on ‘Search for courses’. Using the search criteria, look for one specific course or for a wider search, use the “Topic” field (Primary care, specialty, generic skills etc). On the right hand side, you will automatically see how many courses match your criteria. Click on “Search ibooklet”. A list of courses will appear below. Click on the “course information” link – this will give you course information, cost, number of sessions etc.
  • You can then choose to book a place on the course or simply close the window and continue your search.
  • To book a place on the course, click on “Add to basket”. [If your job title does not appear in the target audience, a pop up box will appear saying “You are not part of this Course's Target Audience, are you sure you want to add this Course to your Basket?”. This does not exclude you from booking a place – it simply acts as a reminder. If you wish to continue select “yes”]. A pop up box will appear confirming your chosen course has been added to your basket.
  • Once in the basket, this does not commit you to booking a place.
  • At this point you can choose to proceed to the checkout or you can continue with your search and add another course to your basket.
  • To pay for the course(s):
  • You can check your “purchases” before paying for them by clicking on “view basket” on the left hand menu. This will show you the courses you have chosen to book places on. If you wish to remove one of them, highlight it and click on the “delete” button above the list of courses. If you are happy with your purchases, click on the “proceed to checkout” button above the list of courses.
  • OR you can go straight to the checkout by clicking on “ibooklet checkout”, also on the left hand menu.
  • The checkout will once again list your purchases and give the total amount due – please remember to select which contact method you would prefer. Click on “Complete Booking”. A pop up box will appear confirming what you have booked along with the Terms & Conditions – click on “yes” if you wish to continue and this will take you to the payment window. Following successful payment, you will receive correspondence confirming what bookings you have made.
  • No card data is saved on our system and it cannot ever be seen or used again without re-keying it; this screen shall never pre-populate with card data and will only pre-populate with the account holder’s default billing address. The card details are kept on the payment gateway system (not the Portal) in case a refund is required. All refunds are made to the same card that bought the course.
  • Please note there will be a barcode attached to your booking confirmation. Some courses are now using a scanner to check delegates in so please bring this to the course with you.
  • Information will be sent to you before the course, giving instructions on where to find the course documents (programme, pre-course work if relevant etc.) Please note this will no longer be sent out to you – all documentation will be available from the Portal.

Manage bookings and Historical bookings,

This is where you can see your current bookings and look back at previous courses attended. You can also run off a report (vCPD report) which records all the training you have undertaken with us over the period in question.

To complete an evaluation form:

An additional menu item will appear on the ibooklet drop down menu for evaluations once you have booked onto a course. If a pre-course evaluation is relevant, this will appear and stay until the day of the course. The post-course evaluation will appear on the day of/day after the course runs, reminding you that you have a form to complete. This will remain there for 2 weeks after the course. Remember – this must be completed before you can print off your certificate.

Print off your certificate:

You can find this under “Reports” but you can print off a certificate at any time for any course that you have attended.

Cancellations

Cancellations within 28 days of the course start date are subject to 100% of the course fees. See our Terms & Conditions for the full refund policy. To cancel a booking, go into that booking and press the cancel button.