Red Flag Incident Report
(for Corporate Compliance Officer’s Review and Completion)
Date: ___ / ___ / ____ Department: ______Contact Name: ______
Contact Phone: ______Red Flag Type: ______
Account Information (please supply all applicable information)
Name:
Address:
Date:
Amount:
Account/Transaction/Invoice Number:
Documentation included: ______
Describe Red Flag detection and actions: ______
For Corporate Compliance Officer’s Use Only
Describe mitigation process or actions: ______
Incident Report Number: (format mm/dd/yy/nn where nn = incident number) ___/___/___/___
Received by: ______
Instructions for Red Flag Incident Report
Date – the date the report is being filed
Department – name of the department or area
Contact Name – name of supervisor/manager completing the report
Contact Phone – internal phone number of the contact supervisor/manager
Red Flag Type– Select from one of the following:
1)Notifications and Warnings from Consumer Credit Bureaus
2)Suspicious Documents
3)Suspicious Personal Identifying Information
4)Suspicious Covered Account Activity
5)Alerts from Others
Specific Account Information
Name – name of the account owner or consumer
Address – address of the account owner or consumer
Date – date the Red Flag for this account/transaction was first detected
Amount – any dollar amount associated with the transaction involved with the Red Flag Account/Transaction/InvoiceNumber – any identifying information associated with the transaction, account, or invoice
Documentation included – List copies of any documentation associated with the transaction or account with regards to the detection of the Red Flag, including, but not limited to:
1)electronic signatures
2)voice conversation notes
3)correspondence
Describe Red Flag detection and actions – Describe how the Red Flag was detected and the corresponding actions performed by the employee, supervisor or manager involved in the investigation and escalation.
For Corporate Compliance Officer Only
Describe mitigation process or actions – Describe actions taken by the Corporate Compliance Officer, including, but not limited to:
1)Correspondence to and from the original owner of an account
2)Any final determination of fraud
3)Any correspondence to any law enforcement agency, state regulatory agency, etc.
4)Any actions performed by the Corporate Compliance Officer to alleviate and mitigate any identified actual fraud
Incident Report Number– mm/dd/yy/nn – month, day, and year the report was received by the Corporate Compliance Officer, with nn being a sequentially assigned number for the individual identification of this incident.
Received by– signature of the Corporate Compliance Officer or his/her designee