Recruitment and Partnership Officer

JOB DESCRIPTION

Job Title:

Recruitment and Partnership Officer

Contract:

Fixed Term until May 2018

Hours of Work:

21 per week

Department:

Everton in the Community

Location:

Goodison Park

Responsible to:

Employment & Enterprise Manager

Responsible for:

No line management responsibilities

Role Summary

Working Futures is a new initiative supporting unemployed young people (16-29) across Merseyside. We are looking for a self-motivated Recruitment & Partnership Officer who has the ability to develop good relationships with external organisations and young people who are currently facing a wide range of challenges in their lives and are in need of further support and clear direction. A previous track record of engaging with young people who are deemed NEET would be advantageous. You must be output focussed and confident in delivering presentations to individuals or groups of people.

Key Responsibilities

General Responsibilities

An inspirational and dynamic individual, who thrives on networking with external organisations, is driven, enjoys working with young people, and has a real passion to make a difference in their lives. In this role you will be responsible for developing and delivering the recruitment process, this includes all set start targets that are attributable to programmes for young people. You will also be responsible for building up a database and recording all of the referrals and starts on a weekly/monthly basis. Targets will be measured on a daily, weekly and monthly basis. Duties and responsibilities:

Actively promote and sell the Working Futures programme to appropriate and eligible 16-29 year olds.
Create and maintain daily, weekly and monthly records of: outreach activity, information sessions, programme starts and current occupancy reports.
Identify and organise primary referral agencies, within the Merseyside and the surrounding areas
Develop relationships with Job Centre Plus, Connexions and other referral partners.
Offer initial advice, information and guidance to learners on the most suitable programme route available to support the learner’s into a positive progression.
Arrange and complete all registration documentation, initial assessments and process eligibility evidence in accordance with programme requirements.
Conduct 1-2-1 assessments with each learner to assess current status and development of an Individual Action Plan.
Research, plan and facilitate all up and coming events, create an events diary to ensure effective use of time.
Maintain and sustain contact with referral agencies and provide learner feedbackon a regular basis.
Administrating and completing paperwork associated with programme within required timescales.
Completing any other duties as reasonably requested by Line Manager.

Safeguarding

Understand the Club Safeguarding policy, procedures and best practice guidelines. Use this understanding to ensure safe working practices, appropriate reporting of concerns and contribute positively to an Anti-bullying environment.

PERSON SPECIFICATION

Skills & Abilities
Essential / Desirable

Minimum of 2 years working with young people, at the appropriate organisations.
Must be output focussed, and able to show a flexible working approach.
Experience of dealing with challenging young people with a wide variety of barriers from diverse backgrounds.
Must be able to work competently with the minimum of supervision.
Good time management skills with the ability to work towards and meet deadlines.
Ability to communicate and motivate self and others in challenging surroundings.
Excellent communication skills, oral and written.
Must be flexible, and able to adapt to programmes enrolment changes as they arise.
High standard of customer care.
Good organisational and administration skills.

Experience of providing IAG to NEET groups

Knowledge & Experience
Essential / Desirable

Knowledge of NEET’s challenges and issues.
Experience of recruitment and engagement within a training environment
Experience in coaching and influencing.

Knowledge of the local labour markets.

Personal Attributes
Essential / Desirable

Understanding of client confidentiality.
Self-motivated.
The ability to work as a member of a teaching and coaching team.
Being a positive role model.
To have the ability to work on own initiative and the ability to plan, manage and monitor work effectively.
Experience of project development and management.
Experience of evaluating projects or programme delivery.

Experience of working in partnership with a range of agencies.

Qualifications
Essential / Desirable

GCSE Grade A or B in English
Full clean driving licence with access to a car would be beneficial.

NVQ level 3 Advice & Guidance
IT qualification desirable, or good knowledge of Microsoft packages

GENERAL RESPONSIBILITIES

General Responsibilities

Employee Relations

To make suggestions to improve the working situation and contribute to positive employee relations within their area of work and Everton Football Club as a whole.
Health & Safety
To take reasonable care for the health and safety of yourself and other employees and members of the public who may be affected by your acts or omissions at work.
To comply with all aspects of the Everton Football Club Health and Safety Policy and Arrangements, to enable the Company to perform its civil and statutory obligations in relation to Health & Safety.

Customer Service

Identify and meet the needs of colleagues and our customers, focusing on initiating and welcoming contact and communication whilst striving to deliver first class customer service.
Recognise potential complaint situations and make effective steps to avoid and/or resolve these situations.

Self Development

To take responsibility for your own development and to help realize your own potential by undertaking any necessary internal or external training sessions in accordance with the Company’s Performance and Development Review Policy.
Team Work
Ensure effective communication within your work team and across the Company whilst actively offering support and guidance as necessary.

Equal Opportunities and Harassment

To cooperate with measures introduced to ensure there is equality of opportunity in employment. To ensure understanding, awareness and compliance with the Company’s Equal Opportunities Policies.
To ensure that the working environment is free of sexual and racial harassment and intimidation and any other form of harassment constituting unacceptable behaviour which is personally offensive.

This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation.

All employees may be required to undertake any other duties as may be reasonably requested.

The working futures project is part-funded by the European Social Fund and Youth Employment initiative.