Complex Needs- Case Studies

Real examples of clients supported and cared for

Pauline aged 86 years old - diagnosed with Leukaemia
Pauline although diagnosed with Leukaemia is passionate about staying in her own home as long as possible, so she could be as independent as possible.
  • InTouch care team centredPaulinecare around her wishes by discussing all of her desires and outcomes on a day to day basis focusing on her wish to maintain dignity and achieve independence.
  • With InTouch Pauline is able to use her time as she wishes and have companionship at all times.
The family say ‘To all the care team, thank you for your dedicated work and care for my lovely Aunt Pauline. She passionately wants to stay in her own home and couldn’t do it without your great support.’
Rick aged 63 years old - diagnosed with Huntingdon’s disease
Rick has been diagnosed with Huntingdon’s and needs daily support with all of his personal care, meals/ feeding and support with medication.
  • inTouch care team ensure that Rick’s dignity is maintained and respected in every way on a day to day basis when supporting him with his personal care and vulnerability. The team constantly monitor the progression of the Huntingdon’s disease and ensure that Rick is safe at all times
  • The care team ensures all equipment is safe and workable to give Rick the chance to attend a day-care centre which Rickreally looks forward to and gets a great deal from.
Rick’s family say‘Many, many thanks to all of you for responding so quickly to this latest unexpected issue!Your team have been great at monitoring the hurdles we face and it’s a great comfort.’
Gordon aged 39 years old –with Learning Difficulties
Gordondifficulties affect his confidence in his own abilities such as cooking and dealing with aspects of his house.
  • Gordon and his family identified with the InTouch assessment team a detailed plan of Gordon’s goals and outcomes for the care team to work with him to achieve. Their support gives Gordon confidence and empowers him to have control over his day to day life.
  • Gordon is now assisting with cooking for himself and assisting to liaise with organisations concerning maintenance issues to his property.
Gordon says that” I am very happy with my lovely support worker Sue and I find that everything that is needed to be dealt with is happening, my confidence has improved and is growing more.”

Maria Rowlandon 02476 012130