PROVISION of Medical Health & Life Insurance

INVITATION TO TENDER

PROVISION OF Medical Health & Life Insurance

Tender Reference Number: SCI/YEMEN/2017/259

Date: 03-8-2017
Reference Number: SCI/Yemen/2017/259

Dear Sir/Madam,

Save the Children international (Yemen Country Office) invites your submission of a tender for the provision of health and life insurance to SCI staff

Through this tendering process, Save the Children will select one service provider with whom a Framework Agreement will be signed for provision of the services for the period of 24 months.

We include the following information for your review:

1. Part 1: Tender Information

2. Part 2: Conditions of Tendering

3. Part 3: Terms and Conditions of Purchase(which will be signed by the successful Bidder)

4. Part 4: Save the Children’s Child Safeguarding Policy

5. Part 5: Save the Children’s Anti-Bribery and Corruption Policy

6. Part 6: The IAPG Code of Conduct

Your tender response must be received in the following format:

· Full completion of the “Tender Response” document in order that your tender may be regarded as compliant. Those tenders returned not completed may be treated as void.

· Two hard copies of bid to be submitted on headed paper.

· Bids to be submitted in a sealed envelope, addressed to The Tender Committee at the below address. The envelope should indicate the reference number, but have no other details relating to the bid.

Your return tender must be received at the address below not later than 13 /09/ 2017 ("the Closing Date"). Failure to meet the Closing Date may result in the tender being void. Returned bids must remain open for consideration for a period of not less than 60 days from the Closing Date. Save the Children is under no obligation to accept any application or to award it to the lowest bidder.

Should you require further information or clarification on the tender requirements, please write an email to:

Indicating the tender number in the subject line.

We look forward to receiving a tender from you and thank you for your interest in our account.

Yours faithfully,

Save the Children

PART 1: TENDER INFORMATION

Introduction

Save the Children is the world’s leading independent organisation for children. We work in 120 countries. We save children’s lives; we fight for their rights; we help them fulfil their potential. We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. We have over two million supporters worldwide and raised 1.9 billion dollars in 2016 to reach more children than ever before, through programmes in health, nutrition, education, protection and child rights, also in times of humanitarian crises.

For further information, we encourage you to visit our website: www.savethechildren.org

This project proposes to provide SCI staff with their dependants with health insurance and to provide SCI staff with life insurance

Provisional Timetable

Activity / Date
Issue Tender Notice and Invitation to Tender / 03-8-2017
Return of tenders (the closing date) / 13-9-2017
Tender opening by the Committee / 13-9-2017
Tender evaluation by the Committee / 15-9-2017 to 25-9-2017
Bid clarifications as required / 30-9-2017
Due diligence / From 1-10-2017 to 10-10-2017
Award Contract / After due diligence is completed and results positively.
Contract commencement / 1-1-2018

Minimum Requirements :

A- Health insurance coverage details with 35,000.00 $ limit Inside hospital procedures (in country for the staff and their families):

· Operation

· Hospital treatment

· Hospital room with companion (if necessary)

· Hospital room with companion for any patient under of 18 years old

· Intensive care (ICU – CCU)

· Special treatment (radiotherapy, chemotherapy, dialysis, Endoscopy,).

· Medical Examination/consultation

· Lab tests

· MRI , X ray and other test as prescribed by the physician

· Internal prosthesis (stents, Valves, etc...)

· Dialysis

· Emergency Rooms

· Complications due to medical procedures

· Cancer coverage ( full schedule)

B- Outpatient coverage (in country for the staff and their families)

· Physician

· Medical Examination/consultation

· Medication

· Lab tests

· X ray

· Modern Diagnosis

· Physiotherapy and rehabilitation

· MRI and other test as prescribed by the physician

· Chronic illness

· Osteoporosis

· Health check up

· Thalium Scintigraphy & Abdomino-Pelvic Ultrasound

· Coverage of vitamins and minerals as indecated by a doctor

C- Overseas medical coverage for any case that is covered under the resulting contract from this tender

· Medical treatment and surgery (including flight cost, accommodation + for 1 companion)

D- Full coverage for new born babies from day one:

· Incubator

· Congenital cases that may cause death or affect vital organs

Additional benefit

A- Maternity with 3000$ limit :

· Maternity including pre-post-natal

· Maternity delivery (normal)

· Maternity delivery (Caesarean)

· Legal Abortion

· Coverage of vitamins and minerals for pregnant women

· Work accident including emergency, medical supplies and ambulance

B- Dental and optical with 500$ limit :

· Dental and optical (75% of total expenses)

· Only lens and check-up cost will be covered

C- Artificial limbs and prosthetic with upper limit of 2,000.00 USD

D- physical treatment (psychotherapist) with upper limit of 500.00 USD

Life insurance

· Staff member dependent will receive 15,000$ lump sum in case of normal death and 30,000$ in death due to accident

Conditions of Participation

All documents submitted to Save the Children in this tendering process shall become the property of Save the Children and will not be returned. Save the Children reserves the right throughout this process to select any bid and option that best meets its business requirements and to hold discussions with any and all bidders.

Bidder must agree to the following conditions if choose to respond to Save the Children regarding this Invitation to Tender:

1. Neither issuance of this Invitation to Tender nor receipt of bid represents a commitment of Save the Children to award the Contract Agreement.

2. Save the Children will not be responsible for, or in any way liable for, any costs incurred by interested bidders in the preparation of any responses or presentations relating to this Invitation to Tender. This includes provision of representative samples should it requires in the tendering process.

3. In case a new service provider has been awarded then the health insurance & Life insurance insurance policy must cover all the cases starting the first month of the policy. Also, new service provider must cover the pre-existing cases.

Required Response

1. Interested bidders must respond to all questions detailed in the Bidder Response Document attached.

2. The questions are mandatory for the bidders to complete if they wish to be considered as potential suppliers for Save the Children. Bidders can use a separate sheet to comprehensively provide answers to the questions.

3. Provide a Company Profile, presenting copy of your company’s registration, copy of business license, copy of tax identification number, and other relevant legal documents to prove that your company should be legally allowed to operate in Yemen and for provision of service required in this tendering category. The Company Profile should have information on company’s primary business area, products available (including in the form of package, if any), past and present experience in the business, experience in working with NGOs/UN Agencies in similar type of service provision, and any other information that presents your company is the most prospective service provider for Save the Children. Would be best if the information provided referred to selection criteria of this tendering process to ensure your bid has all required information in its evaluation against the selection criteria.

4. A financial proposal, with detailed costs for and what would be the preferential pricing to SCI of any services, fees, material, or taxes required to have the medical and life insurance services . Include in the proposal the price list for deduced amount of each case

5. Presentation of reference letter from other NGOs or UN Agencies who have been a client to your company whom you have provided similar services to?

6. Presentation of audited financial reports from a reputable accountant/accountancy firm for the past 3 years audited balance sheet to confirm financial capacity of your company and that your company is not under the risk of bankruptcy. Bidder must confirm if its financial capacity will meet Save the Children standard payment terms where payment will be made up to the maximum period of 30 days after receipt of all valid documents for requesting the payment.

7. Provide a full list of the local and international medical network.

Pricing of Bid

Please provide financial proposal for health and life insurance services that is calculated based on the following information:

Line Number / Age and gender / Estimated number of the staff or family
Health insurance / Life insurance
1 / Male upper 18 years old and under 60years old / 343 / 345
2 / Unmarried Female upper 18 years old and under 60 years old / 75 / 122including married and unmarried female employees
3 / married Female upper 18 years old and under 60 years old / 47
4 / Male under 18 / 299 / 0
5 / female under 18 / 314 / 0

Final estimated number of the staff will be determined at the time of signing of the contract agreement.

Save the Children maintains no advance payment policy and payment will be made through a bank transfer in quarterly basis of valid supporting documents for payment (a detail report of actual monthly uses of the service). If these terms are not t acceptable, then a preferred mode of payment terms should be indicated in the bid.

Award Criteria

Award of the contract will be based on the following criteria:

Essential Criteria / YES
Bidder provide documentations to prove that they are legally operate in Yemen and in the business of provision of health and life insurance services . Irrelevant business license will not be considered. / A “NO” answer in any of these boxes will result in immediate disqualification.
Bidder’s confirmation of compliance with the attached Conditions of Tendering, Terms and Conditions of Purchase, Anti-Bribery and Corruption Policy, Child Safeguarding Policy, and IAPG Code of Conduct.
Bidder meets General System Requirements and health and life insurance Requirements, as detailed in Specification of Requirements.
Bidder submit both financial and narrative proposals in a way it is directed in Required Response and Pricing of Bid.
Presentation of audited financial reports from a reputable accountant/accountancy firm for the past 3 years audited balance sheet to confirm financial capacity of your company and that your company is not under the risk of bankruptcy. Bidder must confirm if its financial capacity
Preferred Criteria
Reasonable price
Network inside the country
Network outside the country
Experience with another INGO/UN
Financial capacity
Other additional benefit

PART 2: CONDITIONS OF TENDERING

1. Definitions

In addition to the terms defined in the Cover Letter, in these Conditions, the following definitions apply:

(a) Award Criteria - the award criteria set out in the Invitation to Tender.

(b) Bidder - a person or organisation who bids for the tender.

(d) Cover Letter - the cover letter attached to the Tender Information Pack.

(e) Goods and/or Services - everything purchased by SCI under the contract.

(f) Invitation to Tender - the Tender Information, these Conditions, SCI’s Terms and Conditions of Purchase, SCI's Child Safeguarding Policy, SCI's Anti Bribery and Corruption Policy and the IAPG Code of Conduct.

(g) SCI - Save the Children International (formerly known as The International Save the Children Alliance Charity), a charitable company limited by guarantee registered in England and Wales (company number 03732267; charity number 1076822) whose registered office is at St Vincent House, 30 Orange Street, London, WC2H 7HH.

(h) Specification - any specification for the Goods and/or Services, including any related plans and drawings, supplied by SCI to the Supplier, or specifically produced by the Supplier for SCI, in connection with the tender.

(i) Supplier -the party which provides Goods and/or Services to SCI.

2. The Contract

The contract awarded shall be for the supply of goods and/or services, subject to SCI’s Terms and Conditions of Purchase (attached to these Conditions). SCI reserves the right to undertake a formal review of the contract at any time it deems fit.

3. Late tenders

Tenders received after the Closing Date will not be considered,

4. Correspondence

All communications from Bidders to SCI relating to the tender must be in writing and addressed to the person identified in the Cover Letter. Any request for information should be received at least 5 days before the Closing Date, as defined in the Invitation to Tender. Responses to questions submitted by any Bidder will be circulated by SCI to all Bidders to ensure fairness in the process.

5. Acceptance of tenders

SCI may, unless the Bidder expressly stipulates to the contrary in the tender, accept whatever part of a tender that SCI so wishes. SCI is under no obligation to accept the lowest or any tender.

6. Alternative offer

If the Bidder wishes to propose modifications to the tender (which may provide a better way to achieve SCI’s Specification) these may, at SCI's discretion, be considered as an Alternative Offer. The Bidder must make any Alternative Offer in a separate letter to accompany the Tender. SCI is under no obligation to accept Alternative Offers.

7. Prices

Tendered prices must be shown as both inclusive of and exclusive of any Value Added Tax chargeable or any similar tax (if applicable).

8. No reimbursement of tender expenses

Expenses incurred in the preparation and dispatch of the tender will not be reimbursed.

9. Non-Disclosure and Confidentiality

Bidders must treat the Invitation to Tender, contract and all associated documentation (including the Specification) and any other information relating to SCI’s employees, servants, officers, partners or its business or affairs (the "Confidential Information”) as confidential. All Bidders shall: