Proposal Invitation No. 508-16-Awards, Trophies, and Personal Recognition Products

Form S Attachment – Perry Office Plus

ITEM # / DESC / DISC % OFF CATALOG / CATALOG / EXCEPTIONS
3 / Screen Print & Embroidery – shirts, promotional items and related products / 15% / AIM Smarter Catalog
Printed copy attached.
PDF on enclosed flash drive. / Excludes Blank Products and all USB Flash Drives.
3 / Screen Print & Embroidery – shirts, promotional items and related products / 10% /
Online catalog. / Excludes Blank Products and all USB Flash Drives.

ATTACHMENT 1: DEVIATIONS

SAMPLES
Random samples of most items can be provided FREE of charge. In-stock samples are available for delivery within 72 hours. Otherwise, samples may take up to 10 days for delivery. Perry Office Plus will arrange for pick-up of provided samples once they have been evaluated for suitability. Customized pre-production samples will incur a charge.

DELIVERY
Perry Office Plus will make product recommendations based on the Member’s needs, inventory available, and required production and delivery times, as these factors vary from item to item.

While a typical item is available for delivery in 7 -10 business days after art approval, some products may require 10-15 business days or more after art approval for delivery. Perry Office Plus will exercise every possible means to ensure a timely arrival of a Member’s order. In rare cases, rush charges or expedited shipping charges may apply in order to fulfill a Member’s delivery requirement.While we prefer to provide a sample and proof for the Member’s review prior to ordering, in a rush situation, the customer may waive the sample and/or proof, and assume responsibility for the end product, outside of manufacturer defects.

Due to the nature of custom imprinted items, no products are available on an “over the counter” or immediate basis.

ATTACHMENT 2: RETURN POLICY

Imprinted items are custom ordered. Once a proof has been approved, orders may not be cancelled and returns will only be accepted on items that arrive damaged or not in accordance with an approved proof. Problems with an order must be reported to Perry Office Plus within 10 days of receipt of the order to be eligible for any refund or credit. Unimprinted merchandise is subject to a restocking fee. Artwork, setup and shipping charges are non-refundable.