/ / / / / Main / Sub
1 - LOCATION / Excellent Locationaccording tothe nature of the area / 6 / -
2 - THE BUILDING /
- independent
- independent
- Proportion of building to the total surface area conforms to the regulation of TDA and local Governorate
- Proportion of building to the total surface area conforms to the local Governorate
3. ENTRANCE /
- One main entrance for guests + One entrance for personnel & goods
4. SIZE OF THE
RECEPTION
AREA / 3.00 m² / 3,00 m² / 3.00 m² / 1.50 m² / Reception area should be available / 6
for each first 100 rooms / for each first 75 rooms / for each first 50 rooms / for each first 25 rooms
1.00 m² / 1.00 m² / 1.00 m² / 0.5 m²
for each additional room / for each additional room / for each additional room / for each additional room
"Areas of otherconnected facilities to lobby are considered" / Areas of other facilities connected tothe lobby including the terrace are to be taken in consideration / -
5. RECEPTION
CONCIERGE
DESK / Should be available / 6 / -
6. LUGGAGE
STORAGE / Should be available / 3 / -
Item / Category Characteristics / Points
/ / / / / Main / Sub
7. SAFES / 4
- Safe Boxes should be available in all guest rooms
- Safe Boxes should also be available at the Reception
8. BUSINESS
CENTER / ■ Secretarial Service includes: / 3
- Telephone / 1
- Fax / 1
- Post office / 1
9. CURRENCY
EXCHANGE
SERVICES / 3
Service should be provided with announcing exchange rates regularly / 2
10. ELEVATORS / 6
- An elevator abovefirst floor above ground floor – one elevator for each building
- An elevator if floors exceed 3 floors above ground floor
- Same specifications for service elevators
11. SHOPS / 6
- Gift shops and newspapers
- A Beauty Salon
- Tourist service office
12. DINING
ROOMS / 6
Should provide a 24 hour service in one of the public areas / Should provide a 18 hour service in one of the public areas / - / 3
13. AREA OF
DINING
ROOMS / 6
3.5 m²
/ Room / 3 m²
/ Room / 2.5 m²
/ Room / 2 m²
/ Room / 1.5 m²
/ Room / -
Item / Category Characteristics / Points
/ / / / / Main / Sub
14. BAR / A bar should be available / - / 4 / -
15. BANQUET
ROOMS / A banquet room not less than 250 m2should be available / - / 4 / -
16. DISCO / NIGHT
CLUB / A Disco or a Night Club should be available / - / 4 / -
17. KIDS CLUB / Kids Club with gamessuitable for ages 3-12 years / - / 3 / -
18. PUBLIC
LAVATORIES /
- Public lavatories should be available
- 1 for gents / 3
- 1 for ladies / 3
19. ANIMATION
(HEALTH
CLUB /
COURTS /
WATER
ACTIVITIES) /
- Health Club should provide:-
- Sauna
- Jacuzzi / 1
- Steam room / 1
- Sports equipments / 1
- Court that should be available:-
- Tennis
- MiniTennis (Ping Pong) / 1
- Billiard / 1
- Court for different sports / 1
- Water sports & boats should be available
Item / Category Characteristics / Points
/ / / / / Main / Sub
20. SWIMMING
POOL / 2.25 m²/ room
based on 60 % of Hotel capacity / 2.25 m²/ room
based on 50 % of Hotel capacity / 2.25 m²/ room
based on 40 % of Hotel capacity / - / 6 / 2
- Children pool separate
- Children pool separate (must besperated by a barrier with one meter height??) or part of main pool??
- Foot operated basin & Showers
- Information boards displaying, depths of pool, time of using pool and instructions for use
21. KITCHENS / MAIN KITCHEN / 6 / 1
- Area should allow easy movement during operation
- Floors and walls should be covered with a robust, impervious and smooth material easy to clean (ceramic or stainless for walls / Sornaga or Epoxy for floors) – Ceiling should be easy to clean as well.
- It has to be well aerated
- Supply all sections with appropriate and required equipment
- Kitchen must be clear from any sewage pipes and their control room
- Internal drains in the kitchen floor should be covered with stainless steel filter covers as per hygiene rules and regulations
- Should be divided into the following sections: (dish and glasses washing area / utensils washing area / bakery / pastry / hot corner / cold corner / butchery / fish corner / Beverage service.
- Air conditioning should be in cold sections (Pastry / Butchery / Fish corner / Garde-manger)
- Air curtains should be provided in all entrance access points to the Kitchen
- To have two separate doors with an entrance and exit doors for the kitchen
- Hand-washing basins for personnel with an automatic mechanism or a foot switch release
- Hand washing basins for personnel inside the kitchen
- Provide separate independent disposal area for fats and greasy items (installation of grease traps)
Should have approval of specialized companies in food safety
Item / Category Characteristics / Points
/ / / / / Main / Sub
22. FOOD
STORES / 4 / 2
- Suitable to the size of the hotel and comply to national standard for food safety
- Suitable and comply to national standard for food safety (main store divided)
- Freezers and refrigerators with stainless-steel shelves allowing30 cm height from the ground.
- Freezers and Cold rooms suitable to the size of the hotel
- Cold, air conditioned Beverage storage should be available
- A separate storage for chemicals should be available
- A storage for dry food should be available
23. RECEIVING
AREA / 4 / 2
- A suitable enclosed area should be provided to prevent environmental contamination – Flooring should be covered by a robust, impervious, light colored and smooth material easy to clean – Walls covered with ceramic.
- A room for sorting process and sanitizing the Hotel plastic material should be provided.
- Water supply should be provided with a high pressure hose for cleaning of the area and the drainage of waste water.
- A lighting source should be provided.
24. PARKING /
- Suitable parking should be availablein compliance with In & out rules
- Parking guard
- Suitable parking should be available in compliance with In & out rules
- Car waiting area
25. ROOM
SERVICE / Should be available 24 hours / Should be available 16 hours / Should be available / 5 / 2
Item / Category Characteristics / Points
/ / / / / Main / Sub
26. LAUNDRY
AND
IRONING
SERVICES / 3 / 2
- Laundry and ironing services should be available
- Dry cleaning should be available
27. HANDICAPPED
FACILITIES /
- To provide facilities for handicapped inside the hotel:-
- Walkways / Corridors
- General services
- Public toilets
28 MEDICAL
SERVICE /
- Prompt Medical Service and First Aid Measures should be available
- First Aid Measures should be available
- Physician available on call
29. DOUBLE
ROOM AREA / 35.00 m2
Including bathroom / 30.00 m2
Including bathroom / 25.00 m2
Including bathroom / 20.00 m2
Including bathroom / 20.00 m2
Including bathroom / 6
Terrace area (2,00x4,00) at least / Terrace area (2,00x4,00) at least / 3
Room area includes bathroom and entrance except the terrace (is not included in the room area) / 3
30. ROOMS
DOORS / 3
- Room's door width should be not less than 80 cm net
- Bathroom's door width should be not less than 70 cm net
- Connected room's door should be 70 cm net
- All Doors height should be 220 cm
- electronic Door key
- Door key of hotel quality
Item / Category Characteristics / Points
/ / / / / Main / Sub
31. ELECTRICAL
DEVICES AND
CONTROL / 3
- Electric switches should be available atbed side & room entrance
- Some lightening can be controlled by them
- 5 lightening units should be available
- 3 lightening units should be available
32. GUEST
ROOM
CONTENTS /
- Single bed:-
- Single bed:-
- Single bed:-
- Double bed: (160 x 200 cm)
- Double bed: (150 x 200 cm)
- Mattress: 20 cm
- Mattress: 15 cm
- 2 Commodes for the large bed 50 x 50 cm
- 1 Commode for the single bed 50 x 50 cm
- 2 Commodes for the large bed 40 x 40 cm
- 1 Commode for the single bed 40 x 40 cm
- Coiffeuse or desk with drawers + one chair
- Coiffeuse or desk
- Breakfast table
- 2 armchairs
- Mirror 120 x 40 cm at least
- Closet depth 60 cm
- Closet depth 50 cm
- Room floor:marble or ceramic (first sort) or wood with sections covered by environmentally friendly carpets
- Room floor marble or ceramic (first sort)
- Room floor mosaic covered with environmentally friendly carpets
- One Luggage rack
- One extra luggage rack
- One Luggage shelf
- Light Barrier (blackout) should be available
- 1 Waste basket
Item / Category Characteristics / Points
/ / / / / Main / Sub
33. ROOM
TELEPHONE
SETS / 5
- Internet connection should be available and not affecting normal line
- Internal, Local & International dialing facility should be available
- Internal & Local dialing facility should be available
34. TV SETS / 5
- TV set minimum 21ً with remote control should be available
- TV set minimum 16ً with remote control
- Colored TV upon request to be available
- Satellite service
- DVD available
- Available paid channels
35. A/C IN ROOMS / AC in all rooms
Temperature 18 - 25˚c / Warming and ventilation should be available / 6 / 3
- Control of AC inside the room
- Control of AC inside the room or from the split unit
36. ROOM'S
MINIBAR /
- Mini bar should be available in all guest rooms
37. NON-
SMOKING
ROOMS /
- 70 % of hotel rooms should be non-smoking
38. BATHROOM
AREA / Not less than
6.00 m2 / Not less than
5.00 m2 / Not less than
4.00 m2 / Not less than
3.00 m2 / Not less than
3.00 m2 / 6 / -
Item / Category Characteristics / Points
/ / / / / Main / Sub
39. GUEST
BATHROOM / Guest bathroom should contain:- / Bathroom contains:- / 6
- Toilet seat + Bidet
- Toilet seat with water jet
- Wash basin with suitable surrounding area
- Wash basin.
- Bath tubs at least 150 cm long + Shower curtain or water barrier
- Bath or standing tub + curtain
- Floors & walls: made of marble or ceramic and bathroom appliances of special quality
- Floors & walls made of ceramic
- Separate Shower 80 x 80 cm in cabin
- Safety handle in bath wall
- Extractor hood
- Bath towels holder / Hand & face towels hanger / Toilet paper hanger / Tissue papers in stainless steel holder with an additional one.
- Bath towels holder / Hand & face towels hanger / Toilet paper hanger / stainless steel or chinaware
- Bath towels and Hand & face towels hangers
- Taps are stainless steel
- Sanitary bin, covered, stainless steel
- Sanitary bin
- Light + heated mirror
- Light + Mirror
- Mirror + shelve
- Magnifier mirror + Light
- Clothes hanger
- Power socket 220/110v
- Hanger string fixed in bath wall
- Telephone
- Hair Dryer
- Weighing scale
- Stainless steel chair
Regarding 1 star hotels:- a bathroom in 25% of total rooms (a public bathroom for every 4 rooms), minimum 2 bathroom per floor. / -
Item / Category Characteristics / Points
/ / / / / Main / Sub
40. STAFF
CAFETERIA &
REST ROOM / Must be available:- / 6
- Staff cafeteria
- Rest room
- Staff housing
41. MEDICAL
CONTROL ON
ALL STAFF / 6
- Contracted
- Accredited Certificate from Ministry of Health for every staff member that he is free of communal diseases should be provided
- Annual medical check for all employees should be applied
42. QUALITY OF
SERVICE / According to the Egyptian Hotel Association Specifications / - / -
43. STAFF
UNIFORMS / According to the Egyptian Hotel Association Specifications / - / -
44. LANGUAGES
/ DEPT. / According to the Egyptian Hotel Association Specifications / - / -
45. A/C IN
RECEPTION
& LOBBY /
- A/C should be available in the Reception area
- Lobby should be well aerated
46. HOT WATER /
- Must have Central Equipments for water heating
- Must have Hot water in rooms& public Toilets
47. GENERATORS /
- A generator with a capacity of 25% of total occupancy should be available to cover the following:-
- A temporary lighting supply in case of power cut should be available.
1. Lighting of public areas and corridors indoors and outdoors / 2
2. Kitchen and fridges / 2
3. Light inside every room / 2
- A certificate from the Consultant should be presented
Item / Category Characteristics / Points
/ / / / / Main / Sub
48. HEALTH & FIRE
FIGHTING / As per the recommendations of Industrial Health & Fire Fighting Official Body / - / -
49. NOISE
CONTROL / All noise control measures must exist with certificate from approved Body / - / -
50. SEWAGE /
- In case there are no main sewage pipes for the property, a water treatment station should be available in compliance with the Environment Law.
51. ENVIRONMENTAL AND HEALTH PROTECTION (MISCELLANEOUS) / 5
- A cold room for the storage of organic refuse, as well as a different store room for dry refuse must be provided. All refuse must be disposed of in an environmentally friendly manner
- This room should be isolated from the receiving area.
- A water supply should be available to ensure the cleanliness of the refuse room constantly.
Total Points for all Items of The Building & Preparation Specifications for Resorts
No. / Topics / Points / No. / Topics / Points / No. / Topics / Points
Main / Sub / Main / Sub / Main / Sub
1 / Location / 6 / - / 19 / Animation & Activities / 11 / 8 / 37 / Non-Smoking rooms / 3 / 3
2 / The Building / 6 / 3 / 20 / Swimming Pool / 6 / 8 / 38 / Size of Guest Bathroom / 6 / -
3 / Entrance / 6 / 3 / 21 / Kitchens / 6 / 19 / 39 / Bathroom Contents / 6 / 31
4 / Size of the Reception area / 6 / - / 22 / Food Storages / 4 / 7 / 40 / Staff Cafeteria & Rest room / 6 / 9
5 / Reception & Concierge Desk / 4 / - / 23 / Receiving Area / 4 / 6 / 41 / Medical control on all staff / 6 / 6
6 / Luggage Storage / 3 / - / 24 / Parking / 4 / 4 / 42 / Quality of Service / - / -
7 / Safes / 4 / 4 / 25 / Room Service / 5 / 2 / 43 / Staff Uniforms / - / -
8 / BusinessCenter / 3 / 3 / 26 / Laundry & Ironing Services / 4 / 4 / 44 / Languages / - / -
9 / Post & Currency Exchange Services / 3 / 2 / 27 / Handicapped facilities / 3 / 3 / 45 / A/C in reception / 6 / 6
10 / Elevators / 6 / 6 / 28 / Medical Service / 6 / 6 / 46 / Hot water / 3 / -
11 / Shops / 6 / 6 / 29 / Size of Double Rooms / 6 / 8 / 47 / Generators / 6 / 6
12 / Dining Rooms / 6 / 3 / 30 / Rooms Doors / 3 / 6 / 48 / Fire fighting / - / -
13 / Area Dining Rooms / 6 / - / 31 / Rooms Lighting & Control / 3 / 5 / 49 / Noise Control / - / -
14 / Bar / 4 / - / 32 / Room Contents / 6 / 17 / 50 / Sewage / 6 / 6
15 / Banquet Rooms / 4 / 2 / 33 / Telephone / 5 / 4 / 51 / Environment & Health Protection / 5 / 4
16 / Disco / Night Club / 4 / - / 34 / Television / 5 / 6
17 / Kids Club / 3 / 3 / 35 / Room Air Conditioning / 6 / 5 / TOTAL / 234 / 230
18 / Public Lavatories / 6 / 6 / 36 / Mini-bars / 6 / -
Norms Specifications for Resorts