Progression Coach

Main Workbase / Mastmaker Court, London, E14 9UB
Hours of work / Full time (40 hours including lunch breaks)
Line Manager / Progression Coach Team Leader
Salary / £18,270 – £23,345
Benefits /
  • 5% Employer pension contribution
  • 25 days annual leave (increasing 1 day per year) + bank holidays
  • 2 weeks bonus annual leave
  • Long term sickness benefit
  • Season ticket loan & cycle scheme

About City Gateway

City Gateway is a charity dedicated to tackling social and economic disadvantage in London. We run specialised outreach, training and employment programmes designed to transition NEET young people into further education and employment.

The barriers City Gateway’s young people face are often significant, including gang involvement, interaction with the judicial system and exclusion from mainstream school. These barriers require dedicated and specialised programming to overcome. We are committed to ensuring that each young person we work with develops the skills and confidence needed to make sustainable change in their lives and experience long term success once they have left our service.

We arenow at an exciting stage of our development. With funding from Impetus-Private Equity Foundation, we are undergoing a multi-year programme development journey designed to ensure increased impact for more of our young people. We arepreparing to roll out our new programme from September 2016, and the role of the Progression Coach is at the heart of the new model.

Main Purpose

Progression coaches have the primary responsibility of supporting a case load ofat risk young people (aged 14 – 24) through their time at City Gateway.This dedicated support will be delivered through a variety of means, and will ensure that each young person progresses through City Gateway’s programmes into sustained education and/or employment.

Coaching support will be delivered ona one-to-one and group basis, focussing on interventions which have maximum impact in developing the skills required for progression. Coaches will be resourceful in helping their caseload overcome the barriers and problems they face, project managing the implementation of agreed action plans and supporting the young people to achieve their objectives.

Main Responsibilities

Withyoungpeople:

  • Carry out initial assessment of the strengths and needsoftheyoungpeopleanddesignasustainableandtailoredactionplan for each of the individuals in their case load
  • Holdregular1:1andgroupsessionswithyoungpeople.
  • Ensure young people engage with out-of-classroom development opportunities, including employers and partner charities
  • Ensurethatyoungpeoplemeettherequiredoutcomesof:improved behaviour, attendance and skills development; vocational and Functional Skills achievement;andasustainedtransitiontofurthereducation,employmentorvocational training
  • Adhere to all relevant policies (safeguarding, health and safety, etc) when delivering activities with young people
  • Documentandevidenceallwork and use data in order to provide the most effective support with youngpeople
  • Liaisewithandsupportparents,carers,guardiansetcoftheyoungpeople

With City Gateway Alternative Provision and City Gateway Trust staff:

  • Work with staff to identify the young people who meet the eligibility criteria for the coaching service
  • Work with the careers service to build an extensive knowledge of the provisions available to the young people;
  • Work with school Data Manager for regular access required data

Withcolleagues

  • Participate in regular group knowledge share sessions to support learning, strengthen case management and share best practice;
  • Report risks to relevant member of staff

Person Specification

Attribute/Skill / Essential / Desirable
Proven Experience / *Extensive experience of delivering support to, and making progress with, disadvantaged and disengaged young people
*Experience of managing a caseload of learners and successfully meeting agreed outcomes and contractual or organisational requirements
*Evidence of securing excellent educational and employment outcomes workingwith those facing multiple barriers to educational engagement and employment progression, with a strong understanding of the job market
*Delivering support to these young people in a one-to-one and group context
*Understanding of planning and delivering personalized IAG
*Planning and delivery of sustained positive progression outcomes, including an awareness of local progression pathways for disadvantaged and disengaged young people
*Resilience, persistence and commitment to securing positive outcomes for young people
*Experience of mentoring and supporting young people to develop and progress / *Experience of supporting young people in a workplace environment
Skills/
Abilities / *Flexibility and resourcefulness to ensure progress according to agreed milestones and secure successful outcomes
*Ability to modify approach depending on specific needs of challenging young people at differing stages of job readiness
*Ability to plan a development programme and implement effectively
*Very strong organisational and project management skills, including use of appropriate tools and systems
*Ability to use data to inform delivery and improve provision
*Ability to build lasting relationships with different stakeholders, including community partners, parents, employers and other providers
*Strong interpersonal skills, can relate to people from a variety of backgrounds, and deals with others using empathy and respect
Personal Qualities / *Driven by excellent standards and high quality
*Ability to keep young people at the heart of what you do whilst also working towards targeted outcomes
*Approachable, open and transparent with young people, stakeholders and colleagues
*High stress tolerance – deals calmly and effectively with high stress situations, ranging from tight deadlines to hostile individuals
*Encouraging, supportive and able to provide the young people with vision
*Self-motivated, able to work independently and proactively
*Able to actively support, promote and encourage City Gateway’s ethos, mission and values

DBSCheck:

ThisrolerequiresthesuccessfulcandidatetocompleteaDisclosureBarringService (DBS)checkin compliancewithCityGateway’sDBSRiskAssessmentPolicy.

EqualityandDiversity

CityGatewayiscommittedto equalityandvaluingdiversity.Wewelcomeenquiriesfrom everyoneandvaluediversityin ourworkforce.

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Job Description: Progression Coach