Programme Delivery Manager
PROGRAMME DELIVERY MANAGER
JOB APPLICATION PACK
June 2014
Dear Applicant
REF: Programme Delivery Manager
Thank you for your interest in the post of Programme Delivery Managerwith Cardboard Citizens.
Along with this letter you will find:
- Job Description, Person Specification and outline Terms and Conditions
- Application Form
- Equal Opportunities Statement
- Equal Opportunities Monitoring Form
You will find further information about Cardboard Citizens on our website ().
You should fill out the Application Form and the Equal Opportunities Monitoring Form either on computer or by hand (if the latter, please print out the blank forms and write on them clearly in black ink). Please answer all the questions and do not attach a C.V. Once completed, please sign the Application Form and send both forms by post to Cardboard Citizens, 77a Greenfield Road, London, E1 1EJ for the attention of Stuart Grey,Facilities Manager. You can also email your application to
The closing date for applications is 6pm, Sunday 20th2014.
I look forward to receiving your application.
Yours sincerely,
Michael Chandler
Programme Director
Cardboard Citizens makes theatre that effects change – personal, social and political – in the lives of homeless and marginalised people and in society’s perceptions of them. We:
•Tell untold stories, in theatres and beyond, opening the company's unique insight into experiences of homelessness to general audiences
•Present plays performed by or with homeless people, to share experiences and problem-solve
•Enable participants to develop confidence, skills and qualifications through workshops, training and productions
•Support participants’ personal, practical and progression needs
•Work in partnership to promote our work and share expertise in participatory theatre and engagement across sectors
Cardboard Citizens is seeking to recruit a Programme Delivery Manager to join its dynamic, busy and fun team. The role will enable the right candidate to help cement the organisation’s position as a pioneering theatre company working with and for socially excluded groups. Over the next few years we are planning to have a larger public presence, by making more theatre and attracting more attention to the organisation’s impact on general audiences and its members of people with experience of homelessness.
Highlights over the year ahead include:
- Launching a landmark season of theatre to produce a series of short plays exploring the causes and effects of the national housing crisis - from the Westminster gerrymandering scandal to the shed slums in London – curated by a resident dramaturg.
- Employing 5 young actors to devise and tour a piece of Forum Theatre to 5 schools in Tower Hamlets. A Matter of Mind aims to use the show and forum to explore and debate issues around mental health and wellbeing in schools, and to develop a toolkit for schools to use mindfulness techniques in reducing the impact of stress, anxiety and depression in both pupils and teachers.
- Delivery of a national Forum Theatre Tour to hostels, day centres and prisons, engaging homeless and non homeless audiences, sparking debate, and earning CC its reputation as the leading UK practitioner of Forum theatre.
JOB DESCRIPTION
Position:Programme Delivery Manager
Reporting to: Programme Director
Line management:Engagement Manager
Volunteers and various freelance staff
OBJECTIVES OF THE POST
- To manage the delivery of company’s core performing arts workshops, including planning, monitoring and supporting the accreditation of participants
- To line manage and support Programme Team members to deliver against company, team and individual objectives and workplans
- To maintain existing and secure new partners raising the profile of the organisation and increasing opportuinities for members
MAIN DUTIES
Workshop and Forum Theatre Programmes
- To manage the successful planning, delivery and monitoring of the company’s workshop programme, ACT NOW, associated activity and special projects
- To provide support regarding staffing company workshops and other events where necessary
- To work with the Tour Producer to oversee the successful delivery of the forum theatre tour to hostels, prisons, youth hostels and national venues
- To manage budgets for the ACT NOW and workshop programmes.
- To work with the Marketing Manager to develop tailored materials and promote activities to target audience of homeless and ex-homeless people and NEET young people.
Member support and progression
- To oversee and support the planning, recruitment and delivery of our different accreditation offers – Arts Award, Peer Mentoring, PEARL and Entry Level 3 English.
- To support the Engagement Manager regarding member support, as and where necessary
- To support the increase in external progression outcomes for members, including developing further partnerships for progression routes.
- To work with the Programme Team to manage and implement key recommendations around supporting the progression of members from pastoral support to contracted employees, as actors or otherwise - following a forthcoming Procedure Review.
- To support the increase in progression outcomes for members, including developing further partnerships for progression routes.
Strategic and Partner Development
- To support the Programme Team and Cardboard Citizens in identifying and applying for relevant funding / income generation opportunities
- To manage referral relations and partnerships and oversee the delivery of outreach sessions by the Associate Artist, Workshop Assistant, Members and volunteers.
- To develop and maintain new national and international partnerships with hostels, service providers, employment agencies, training and education providers, volunteering organisations and other relevant organisations to develop new audiences, provide further opportunities for participants and generating income.
- To secure higher profiled venues and partners for shows and explore further performance opportunities.
- Contribute to the achievement of status as a beacon of good practice (eg. Within ACE’s Children and YP’s Bridge organisation programme, working with the Creating Change Network and other key partners)
- To contribute to representation of Cardboard Citizens at public events
Recording Information, Monitoring and Evaluation
- To manage monitoring, reporting and evaluation processes for ACT NOW and the workshop programmes
- To ensure that the above projects meet the targets /objectives of the programme(s) funding bodies
- To manage and support the processes for gathering evidence from participants, including project and organisation evaluation
- To ensure collection of accurate and up to date information related to workshopprogramme and ACT NOW
- Produce update reports, funder and Board reports as and when required
Administration /Other
- To actively work within the organisation’s policies and procedures
- To support the Programme Director in taking a lead role in the organisation’s evaluation
- To work in partnership with all staff to meet Cardboard Citizens objectives
Additional Information
It is a requirement of Cardboard Citizens that all staff work in a flexible manner compatible with their jobs and in line with the company’s objectives and role. All job descriptions are subject to review and amendment, in consultation with the employee
Person Specification
Essential
- Experience of working with socially excluded individuals
- Experience of managing performing arts programmes and events
- Experience of managing or supporting accredited training programmes
- Experience of preparing and managing budgets
- Experience of developing and managing partnerships
- Experience of managing monitoring and evaluation systems
- Experience of fundraising
- Ability to work both as part of a team and on own initiative
- Ability to communicate and liaise effectively, using tact and discretion, at all levels
- Good attention to detail
- Willingness to work in a flexible and co-operative way
- Experience of working with MS Word and Excel
- Understanding of /and commitment to the principles of equal opportunities
Desirable
- NVQ Level 3 in IAG or equivalent
Terms & Conditions
Salary: £26,000 - £30,000 depending on experience
Hours: 37.5 hours excluding meal breaks
Holiday: 25 days
Place of work:Cardboard Citizens office, or as otherwise necessary
Deadline for applications: 6pm, 20th July 2014
Probationary Period:6 months
This contract is offered initially as a 3 month fixed term contract.
To apply, please complete this application pack and email to Stuart.
APPLICATION GUIDELINES
Please read through the following guidelines, which will help you to complete your application.
Complete all sections of the form. Make sure the form is tidy and try to avoid mistakes. Always proof-read before you send it.
If you require acknowledgement of your application please follow the instructions below and note that unless you do this we cannot acknowledge receipt of your application:
If emailing you must activate a read receipt from your email account.
If sending by post you must enclose a stamped addressed envelope.
Please note, Cardboard Citizens welcomes applications from diverse candidates. Cardboard Citizens is committed to employing users and ex-users of services for homeless people. Criminal records will be taken into account for recruitment purposes only when the conviction(s) is relevant to the role. Having a conviction will not necessarily bar a candidate from employment; this will depend on the circumstances and background of the offence(s) in relation to the particular requirements of the job.
In all cases:
- Type or write clearly in black ink
- Please e-mail or post your application only to the addresses indicated on the application form.
- Ensure you clearly state the correct job title (either on the application form or your covering letter). Where these do not tally we may discard your application.
- Within’ Previous Employment’ section, always state why you have left a position. This may be checked.
- Always explain any gaps in work history e.g. travelling, maternity leave, periods of homelessness. Cardboard Citizens recognises that personal experience of homelessness can make a very valuable contribution to our services.
Where qualifications are essential criteria for a post this will be stated in the Person Specification and proof of qualifications and membership of professional bodies will be asked for when we take up references.
When completing the ‘Why this post?’ section of the application form consider the following:
- Applications will be assessed from the information you provide. Therefore you need to clearly demonstrate your capabilities in relation to each of the criteria listed in the person specification, taking in to account the job you are applying for.
- It is essential that evidence or examples are given of your experience against each appointment criteria. For example it is easy to say you have had to liaise with clients to identify and respond to their needs; it is more effective to give examples of how you have used these skills and what you have achieved. If you have had experience of homelessness you can use this to support the information provided.
- We look for people with potential and transferable skills rather than peoplehave worked in the same role or level before. If you are coming from a different background, demonstrate how your skills are transferable to the role you are applying for.
- Use clear, concise sentences.
- Don’t make false claims, honesty is always the best policy.
- Explain why you are interested in working for Cardboard Citizens.
Ensure you return your application in good time of the closing date – aim for at least a couple of days before the deadline to allow for potential postal delays.
APPLICATION FORM: CONFIDENTIAL
As an Equal Opportunity Employer we welcome applications from all sections of the community
Please complete this form in BLACK INK OR TYPESCRIPT and return toStuart Grey, Cardboard Citizens, 77a Greenfield Road, London, E1 1EJ or
by e-mail to
Position applied for / Publication/Source of vacancy
Surname / Other names / Title
Address
Email / Work telephone number
Home telephone number / Mobile telephone number
CURRENT/MOST RECENT EMPLOYMENT
Name of organisation / Job TitleDate of appointment / Current/Final Salary (if any)
Period of Notice Required / Reasons for leaving
Please give a brief outline of responsibilities
PREVIOUS EMPLOYMENT (PAID OR UNPAID)
Name and address of employers (most recent first ) / Job title & brief description of main responsibilities / Dates of employment (from-to) / Reasons for leavingPlease explain any gaps in your employment history and give reasons
EDUCATION AND TRAINING
School, university, college etc. / Qualifications gained / Date obtainedFull title of any professional body of which you are a member and state length of membership
EXPERIENCE, SKILLS & INTERESTS
Please list any additional skills or training you feel is relevant to this post
WHY THIS POST?
Please outline below why you are interested in this post, and describe how your skills, knowledge & experience are applicable (please address each item of the Person Specification in order). Attach additional A4 sheet if necessary.REFEREES
Please give two appropriate employers/academics/professionals who we may approach for reference, one of whom should be your present or most recent employer. Personal references (relatives or friends) will not be accepted. If successful a conditional offer will be made and at this point Cardboard Citizens will ask for employment references covering at least the last 5 years and/or at least 2 jobs. If there are gaps in your employment history (e.g. due to a period of homelessness or education) Cardboard Citizens will be flexible and request details from the services you used to validate the gaps. We reserve the right to approach any of your previous employers, and will specifically ask about disciplinary and attendance matters.1
Name
Work Address
Work Tel. Number
Work Email:
Occupation:
Relationship to applicant: / 2
Name
Work Address
WorkTel. Number
Work Email:
Occupation:
Relationship to applicant:
CARDBOARD CITIZENS APPLICATION FORM PART 2
ADDITIONAL DETAILS- CONFIDENTIAL
Name: ______Post applied for: ______
Where did you see the post advertised? ______
Please complete this form in BLACK INK OR TYPESCRIPT and return to[address] orby e-mail to [address] along with Part 1 Application Form or yourCV and covering letter
POSITIVE ABOUT DISABILITY
As a holder of the 'two ticks' disability symbol Cardboard Citizens is positive about employing people with disabilities and will make reasonable adjustments to enable full participation in the selection process and in employment with us. The following questions are designed to enable us to best support applicants with disabilities.ADDITIONAL REQUIREMENTS
Do you have any medical condition or disability that you believe we should be aware of:
(a) In relation to adjustments you may need us to make to enable you to participate in the recruitment process (interviews and tests?)
Yes No (if yes, please give details)
(b) In relation to your employment and for which you may require support, modifications, adjustments, or special equipment to assist you in carrying out the duties of this post?
Yes No (if yes, please give details)
ATTENDANCE
Please note that where an offer of employment is made, it is our policy to ask all previous employers for detailed information on the applicant’s previous sickness absence record including dates and reasons. This will be followed up by a referral to our Occupational Health Advisor where we consider that this is necessary and relevant.Where absences have been the result of a disability we will make reasonable adjustments. Where we find a pattern of persistent intermittent absence which is not related to a specific condition/serious illness or a disability, we would normally withdraw the offer of employment.
Are there any dates you would not be able to attend for interview?
PROBITY
Are you a relative or spouse/partner/co-habitee of an Cardboard Citizens employee Yes No or member of Cardboard Citizens’s Board of Management?
Do you have any direct or indirect financial or personal interests related to Cardboard Citizens?Yes No
Are you a beneficiary of Cardboard Citizens?Yes No
If you have answered YES to any of the above, please provide details:
DO YOU REQUIRE A WORK PERMIT?
/ Yes / No If yes, please provide further details:
REHABILITATION OF OFFENDERS ACT 1994
- In accordance with the spirit of the Rehabilitation of Offenders Act and the relevant Home Office and Criminal Records Bureau guidance, Cardboard Citizenswill not discriminate in its employment decisions against ex-offenders with criminal records if it is judged that the offence has no relevance to the post(s) applied for. For all Cardboard Citizen posts involving the direct provision or management of services to our clients, spent and unspent convictions and police cautions must be disclosed by all applicants on the form below.
- For all other posts, only unspent convictions must be declared.
If you are offered a post at Cardboard Citizens, you will be asked to obtain a Criminal Records Disclosure from the Criminal Records Bureau, and the job offer and/or any subsequent contract of employment will be subject to Cardboard Citizens being satisfied with the contents of the Disclosure. Cardboard Citizens complies with the CRB Code of Practice.
Your Name: / Post Applied For:
Have you ever been convicted of a criminal offence? Yes No
Have you ever been cautioned by the police? Yes No N/A (non client posts)
If you have answer ‘Yes’ to either of the questions above please give details including dates and sentences, if applicable (you only need to declare spent convictions or cautions if you are applying for a post involving the direct provision or management of services to our vulnerable clients):
(If you wish, you can tick ‘Yes’ above and send the details requested below in a Private & Confidential envelope directly to Lisa Caughey, DCEO Cardboard Citizens. If you do this, indicate below that you have done this)Conviction (or Caution if relevant) / Dates / Details of Sentence
DETAILS:
SPENT/UNSPENT (Delete as appropriate)
DETAILS:
SPENT/UNSPENT (Delete as appropriate)
Are you currently on a Probation Order or in contact with a Probation Officer or other professionals in relation to your conviction?
It would be helpful if you could give us further details on any conviction(s) recorded above: