Sayed Salah Shafey
28, Building 141B, District 6
First Quarter, EL_Obour City
P. O. Box 11828, EL_Obour City, Cairo, Egypt
Email Address:
Mobile: +2.01112630781, +2.01007279681
Personal Information
Birth Date: / 6 January 1981Gender: / Male
Nationality: / Egypt
Marital Status: / Married
Professional Experience (7 Years, 2 Months)
January 2008 - Present: / Technical Sales Support EngineerMCV-Egypt (General Agent for Mercedes-Benz Commercial Vehicles In Egypt)
Company Industry: Automotive
Duties:
• Managing and interpreting customer requirements Whether tender or private customer request then design the suitable vehicle by using Mercedes-Benz Program.
• Requesting the superstructure from our Body builders such as (Firefighting, Tipper, Dumper, Concrete Mixer, Platform with drop sides, Tanks, Garbage collectors, Sweeper, Cranes, Ambulance. ...etc.).
• Collecting the Technical and Financial offer of the suggested vehicle plus the superstructure then deliver to the salesman.
• Ordering the vehicle and Superstructure for succeeded tenders by
Mercedes-Benz On-line system.
• liaising with the sales team to providing pre-sales technical assistance.
• Visiting our Body builders to make an auditing on our current supplying.
• Contact with Brazil, Turkey & Germany for supporting our Sales Team by the updated Technical Information’s.
• Familiar in dealing with Daimler, Mercedes-Benz systems:
MBKS: Mercedes-Benz Customer Consulting System.
AFAB-Evo: Application For Automotive Business.
VAZ: Virtual Order Information Center.
VeDoc: Vehicle Documentation.
November 2005 - December 2007: / Service Export Engineer
MCV-Egypt (General Agent for Mercedes-Benz Commercial Vehicles In Egypt)
Company Industry: Automotive
Duties:
• Filling and Represent the workshop analysis (WA) monthly regarding MCV Workshops network.
• Making the Technical Product Reports (TPR) for repeated problems of our Buses.
• Coordinating the Pre-Delivery Inspection (PDI) for our sold Buses before delivers them to the customers.
• Preparing reports and technical presentations for Service Export Manager.
• Managed a team of 3 Engineers, 5 Technicians and 2 students those established the Owner's catalogs (Maintenance Booklet, Operating Instructions, Body Parts Catalog & Workshop manual), PDI check list, and After Sales Service for abroad customers through the Warranty period.
• Familiar in dealing with Mercedes-Benz systems such as:
After-Sales Portal: Central access to information and applications in the world of After Sales.
Xentry TIPS: Workshop System for Technical Issues.
WIS net: Workshop Information System.
EPC net: Electronic Parts Catalog.
Workshop Analysis program.
September 2004 - October 2005: / Electromechanical Site Engineer
Systems Plus Contracting Company for the Electromechanical systems
Company Industry: Construction
Duties:
•Fully comprehends the contract documents including drawings, technical specifications and scope of work.
•Installation the following Networking Systems:
-Central Air Conditioning system.
-Fire Fighting Piping System.
-Plumbing System.
-Swimming Pools & falls piping system.
at Sharm EL Shiekh City at Sofitel, Hayat Regency and Intercontinental Hotels.
Education
July 2004: / Ain Shams University; Faculty of Engineering, Cairo, EgyptBachelor's degree of Mechanical Power Engineering
Cumulative Grade: Good
Graduation Project : Design, manufacturing and testing for an axial flow pump
Project Grade : Excellent with Honor
Attended Courses:
June 2009: / DAIMLER (Mercedes-Benz), Dubai, United Arab EmiratesCertificate of AFAB - Evolution
November 2008: / DAIMLER (Mercedes-Benz), Worth, Germany
Certificate of International Disop Meeting
December 2007: / European Computer Driving License Foundation, Cairo, Egypt
Certificate of ICDL (International Computer Driving License)
November - October 2007: / AVANTI Management Consultancy, Cairo, Egypt
Certificate of Presentation Skills & Time Management.
December 2006: / ZEDNY Human Development Program, Cairo, Egypt
Certificate of Human development skills
(Self Management, Mind Mapping, Arts of Leadership, Planning, Communication skills & Self learning).
September 2006: / AB & ASSOCIATES, Cairo, Egypt
Certificate of Technical & Business Report Writing Skills
September 2005 -2007: / DAIMLER, Mercedes-Benz Global Training, Cairo, Egypt
Certificates of Mercedes-Benz Technical Trainings about the MB Commercial Vehicles (Trucks, Transporters & Buses) at MCV-Egypt by the German, Brazilian and Egyptian Trainers.
Computer Skills
- Ms-Office (Word, Excel, Power Point, Visio, MS Project).
- Smart Draw, MX Freehand, Photoshop, MATLAB.
- AutoCAD (2D, 3D), Solid Works, Autodesk Inventor, SAP applications,
Human Skills
- Dynamic Team Player
- Working Under Pressure
- Creative Skills
- Self Motivated
- Cooperative
- Ambitious
Language Skills
- Arabic:Mother tongue.
- English:Very Good command (Writing & listening), Good (Speaking).
References upon your request