PPL Implementation Guide

Wholesale remittance client questionnaire

BMO Bank of Montreal

New Business Request Approved by BMO Product Management

Date: 00/00/0000
(mm/dd/yyyy) / Requested Implementation Date: 00/00/0000
(mm/dd/yyyy)
Requested Test Date: 00/00/0000
(mm/dd/yyyy)
SALES CATEGORY - NEW
New Lockbox CAD USD
Standard
Non-Standard
Other
Image Services (please complete form at back of questionnaire)
*NOTE: If Report and/or processing requirements differ by Processing Locations, a separate Client Questionnaire must be completed for each Lockbox Site.
SALES CATEGORY - CHANGE
Change to Existing Lockbox CAD USD
Additional Lockbox Site
Conversion – Paper to Electronic
Profile Change
Other
Image Services (please complete form at back of questionnaire)
Delete CAD USD
CUSTOMER INFORMATION
Company Name:
Address Line1:
Address Line 2:
City:
Province/State::
Postal/Zip Code:
Company Contact #1:
Phone#: 000-000-0000 Ext:0000 / Fax#: 000-000-0000
Company Contact #2:
Phone#: 000-000-0000 Ext:0000 / Fax#: 000-000-0000
BANK INFORMATION
Bank Contact:
(Processing Queries)
Phone#: 000-000-0000 Ext:0000 / Fax#: 000-000-0000 / E-mail:
Bank Contact:
(Electronic Report/Data File Issues) / CMS Helpdesk
Phone#: 416-867-4818 Ext:0000 / Fax#: 416-867-1229 / E-mail:
LOCKBOX PROCESSING LOCATIONS/MONTHLY VOLUMES
Lockbox Site / Assigned P.O Box# / Internal Lockbox #
(Symcor Use Only) / Average # of CAD
Cheques / Average #
of CAD
Invoices / Average #
of USD
Cheques / Average #
of USD
Invoices / Image Services
Calgary
Halifax
Montreal
Toronto
Vancouver
Winnipeg / N/A

Peak Periods: (i.e. month end, 10th, 15th, Sept.–Dec.) Please provide details

REPORTING TIME
Electronic reports, data files and/or fax reports is 4:00 pm local Lockbox Site time. If an earlier reporting time is requested, indicate time.
*Note: Additional fees will apply for an earlier reporting time. No reporting is available before 11:00am (local Site time)
Standard Reporting
Other:
REPORTING OPTIONS
Language Required on Reports:
English French
Type of Reporting:
Paper Deposit Advice – Standard (provided to all customers with backup material)
Paper Activity Report – Optional (paper reports will be delivered with backup material)
Faxed Activity Report – Optional
Fax to attn:
Fax#: 000-000-0000
Electronic Report File (ID Required)
Electronic Data File (File Layout Required)
No Deposit Notifications:
Not Required
Required
Via Fax
Fax to attn:
Fax#: 000-000-0000
Null File Transmission (provided if reporting type is Electronic Data File)
ACCEPTABLE PAYEES
No variation thereof Any variation thereof
1.
2.
3.
4.
5.
6.
7.
8.
Other:
BACKUP MATERIALS
Output Handling:
Standard Output [separate bundle of invoice/stub followed by envelope – (if returned)]
Enhanced Output (*Note: Additional fees will apply for each option chosen)
Cheque Image Copy
Collate [matching cheque image copy to invoice/stub and envelope – (if returned)]
Collate and Staple [matching and stapling cheque image copy to invoice/stub and envelope – (if returned)]
Collate, Staple, Sort (matching stapling, and sorting of documents)
*Provide details: (i.e. Sort on Payor)
Indicate Sort:
1. Courier (customer to arrange)
Delivery Address:
(if different from Customer Information section)
Attn to:
Courier Name:
Courier Phone #: / 000-000-0000
Customer’s Courier Account #
Courier Pickup Time:
(must be 1 hour later than reporting time)
/ 0121234567891011 : 0030 AMPM
2. Postal Service
Delivery Address:
(if different from Customer Information section)
Attn to:
3. OTHER
Please Specify:
Delivery Address: (if different from Customer Information section)
Attn to:
DEPOSIT ACCOUNT INFORMATION
CAD / Transit #: 00000 / Bank #: 001 / Account #: 0000-000
USD / Transit #: 00000 / Bank #: 001 / Account #: 0000-000
Note* All 5 digits are required in Bank Transit # field
PRESCREENING
Batch Size:
Standard (Maximum 250 cheques per batch)
Customized – Please specify:
Customer Envelopes:
Standard (Discovery/Destroy)
Return with Backup Material
Cheque Images/Copies:
Not Required
All Cheques (Front Only)
Selective
*Provide details: (i.e. cheque with no invoice/stub)
Postdated Cheques
Forward items with backup material. Do not process.
Hold days (maximum 365) then process. Items in excess of number of days specified will be returned unprocessed.
Do NOT report
Report on date of receipt
Forward cheque image copy with backup on date of receipt
Cheques received in currency other than deposit account:
Do not convert. Forward with backup material.
Convert and credit deposit account (US cheque to CDN funds).
“Paid in Full” Items:
Forward with backup material.
Process cheques marked “PAID IN FULL”.
(This may negate any legal obligation Payor has to Payee.)
Missing Cheque Date (if information is required for reporting purposes):
Not Required
Input Date Processed
Input Postmark Date
Credit Card Payments:
Do Not Process
Process
Merchant Number 00000000
MasterCard
Visa
Amex
PROCESSING INSTRUCTIONS
One-Cheque, Multi-Invoice
Do Not Process
Standard (Repeat Cheque Number for every Invoice)
Non-Standard
Description:
Cheque, No Invoice
Do Not Process
Standard (Process and use 9’s as Account Number)
Non-Standard
Description:

DATA KEYING INFORMATION

MICR CHEQUE INFORMATION – DATA CAPTURE
Place an “X” in the box for each required field.
Provide the desired size (no. Of digits) of the field in the space next to the box.
Cheque Amount 10 / ABA/Routing TR # 10 / Acct # 12
size / (from MICR) size / (from MICR) size
Cheque Serial # 12 / Customer Name / Other
(keyed if not on MICR) size / size / (Describe) size
DATA VERIFICATION
Key Verification:
Not Required
Required (identify field requiring verification on Information Reporting section below)
Transaction Balancing (invoice amounts must balance to cheque amount – applicable if cheque amount and invoice amount are being reported):
Not Applicable
Reject out of balance transactions, do not process
Ignore unmatched conditions and process as normal item
Process and report as an unmatched item (available on paper reporting only)
Check Digit Routine:
Not Required
Required
Fields:
Standard MOD 10
Standard MOD 11
INVOICE INFORMATION

Define the data fields required (in order of appearance) for Paper, Fax, and Electronic Report File.

(Examples provided below – Please note that these are only examples and the actual field names you list should be specific to your requirements.)60
Field Name / Required Field Length / Maximum Field Length / Attribute: Numeric/
Alphanumeric / Key Verification
Required
Customer Number / <Click Here>NumericAlphanumeric / <Click Here>YesNo
Invoice Number / <Click Here>NumericAlphanumeric / <Click Here>YesNo
Invoice Gross Amount / <Click Here>NumericAlphanumeric / <Click Here>YesNo
Invoice Net Amount / <Click Here>NumericAlphanumeric / <Click Here>YesNo
Invoice Discount Amount / <Click Here>NumericAlphanumeric / <Click Here>YesNo
Credit Memo Amount / <Click Here>NumericAlphanumeric / <Click Here>YesNo
Other – please describe / <Click Here>NumericAlphanumeric / <Click Here>YesNo
<Click Here>NumericAlphanumeric / <Click Here>YesNo
<Click Here>NumericAlphanumeric / <Click Here>YesNo
<Click Here>NumericAlphanumeric / <Click Here>YesNo

Note: The maximum characters per report are 115. Two spaces are added between each field. If more than 115 characters are required, two reports will be created to maintain field integrity. All Date fields default as mm/dd/yyyy on Paper, Fax, and Electronic Report File.

DETAILED/ADDITIONAL PROCESSING INSTRUCTIONS

Provide any additional instructions/details that are relevant to your processing needs:

SAMPLE INVOICES
(Required for set up and testing Customer Profile with information reporting. If more than one type of invoice, please provide samples of each type)
Sample invoices attached
Sample invoices to be provided by: 00/00/0000 (mm/dd/yyyy)
Not Required
ATTACHMENTS
Sample Invoices
Electronic Data File Layout
IMAGE SERVICES
General Information
Company Name: / Contact:
Image Capture Requirements
Cheque Only – Images of all cheques (available for all sites)
Image All Documents – cheques / invoices / correspondence
Image All Documents – cheques / invoices / correspondence including envelopes
Image Services
Image CD ROM (Delivered with regular back up - if different provide details under additional instructions)
Frequency Daily Weekly Monthly # of Copies
Clients with multiple lockboxes
Include all lockboxes on one CD Create a separate CD for each lockbox
DLB (Web) Access
Customer ID: (BMO use only)
DLB Administrator User ID: (BMO use only)
Web Reports (includes Deposit Advice, Cheque List, and if applicable, Activity Report
Billing Instructions (Please denote which lockbox CD charges should be applied to)
Primary Lockbox:
Secondary Lockbox(es):
Detailed Additional Instructions

Page 3 CONFIDENTIAL Remittance Services