POSITION DESCRIPTION

POSITION TITLE:SupportsFacilitator- Partners in Recovery

REPORTS TO:Line Manager- Mount Isa

AUTHORISED BY:...... DATE:......

PURPOSE

This position aims to improve system responses and outcomes for people with severe and persistent mental illness and complex needs to sustain and support optimal health and wellbeing and recovery by:

  • Facilitating better care coordination for individual PIR consumers.
  • Identifying and responding to gaps in services.
  • Improving referral pathways and acting on service integration opportunities.
  • Developing and strengthening partnerships and linkages with service agencies.
  • Promoting a community based recovery model.

KEY RESPONSIBILITIES

1.Provide care coordination, information and support (including brokerage) to eligible clients under the PIR program to promote seamless service delivery that meets a full range of an individuals needs.

2.Network and develop collaborative relationships with relevant community services and government organisations through building service pathways to successfully link clients to relevant services.

3.Work within the policy, procedures, guidelines and work instructions of the Partners in Recovery service.

4.Competently collect qualitative and quantitative data as required using the data management and client information systems provided for the purpose of monitoring, reporting and evaluating the program.

5.Participate in the local community collaborative advisory group meeting to recognise and respond to service gaps.

6.Undertake any other tasks as directed by the line manager.

7.Comply with legislation (including Workplace Health and Safety, Privacy and Equal Employment Opportunity), service agreement and Quality Management System requirements.

KEY PERFORMANCE INDICATORS

  1. Able to identify eligible Partners in Recovery clients
  2. Provision of a service to identified clients within the PIR framework.
  3. Engaged with community networks and established service pathways
  4. Working relationships developed and maintained with relevant service providers
  5. Appropriate data entered into the data management system and the client information system.
  6. Attended professional development / training sessions.

SELECTION CRITERIA

Mandatory Selection Criteria

MSC1: A formal qualification relevant to the position. This may include, but is not limited to qualifications in Social Work, Psychology, Mental Health Nursing, Certificate IV in Mental Health or three years of relevant experience in a similar role.

MSC2:Ability to possess a Positive Notice for Child Related Employment (Blue Card and a yellow card exemption) from the Public Safety Business Agency (PSBA).

MSC3: Possession of C class driver’s licence.

Key Selection Criteria

KSC1: Expertise in providing care coordination services to clients in a mental health context.

KSC2: An understanding of the recovery model of mental illness and the ability to communicate and work effectively with the identified client group.

KSC3: Ability to communicate sensitively and effectively with culturally and linguistically diverse people and in particular Aboriginal and Torres Strait Islander people.

KSC4: Demonstrated written and verbal communication skills, including interpersonal skills, conflict resolution, negotiation, collaboration, report writing and casenote.

KSC5: Knowledge of the North West service area and an understanding of the issuesconfronting people residing in these diverse communities.

KSC6: A demonstrated ability to engage with community services/networks and develop and maintain working relationships

POSITION TITLE:SupportsFacilitator- Partners in Recovery

This position has been accurately described, is current and has been explained by:

Centacare Representative:

...... Date:……../………./………..

Signature

Print Name:…………………………………………

This position description is accepted with the full understanding of my obligations and authorities and I accept the responsibilities described herein:

...... Date:……../………./………..

Signature (Employee)

Print Name: ………………………………………...

Distribution: Signed original for employee personal file

Copy to employee.

HRM-233-011 PDPage 1 of 2© Centacare NQRevision No: 1Dated: 29 September 2014