MEGHAN ANN SMITH
SUMMARY
Meghan Ann Smith is ahighly skilled project manager and service coordinator with diverse experience in both the public and private sector in Canada as well as internationally. Canadian born, she has lived in the Middle East, South Africa, Germany, England and France. She has a strong appreciation for cultural diversity which complements her ability to develop excellent client relationships.
WORK HISTORY
Trane Atlantic, Ingersoll Rand Company, Halifax NS September 2014 – Present
Position: Dispatch Manager and Service Coordinator
Key Responsibilities:
- Solely responsible for the coordination of all service to all corporate clients for emergency services and regular maintenance for the Atlantic Region (Nova Scotia, New Brunswick & Newfoundland)
- Responsible for the national and international coordination of new equipment orders and installations for different Trane streams.
- Responsible for the management of 20 technicians.
- Maintain solid relationships with corporate clients for the Atlantic Region.
- Maintain the highest level of customer satisfaction.
Direct Energy Business Services, Ottawa ON May 2013 – September 2014
Position: Dispatch Manager and Service Coordinator
Reason for Leaving: Contract completed. Relocated to Halifax for a new contract.
Key Responsibilities:
- Responsible for the coordination of all service to corporate clients for emergency services and regular maintenance.
- Maintain solid relationships with corporate clients.
- Maintain the highest level of customer satisfaction while balancing financial goals consistent with the needs of both the corporation and corporate clients.
The City Of Ottawa; 1 year contract through Bibliotheca May 2012 –May 2013
Position: Project Manager, Radio Frequency Identification Project, Ottawa ON
Reason For Leaving: Contract Completed.
Key Responsibilities:
- Managed a team of 12 across various locations to implementthe new radio frequency identification project for 33 libraries in the Ottawa region.
Interprovincial Truck Body, Ottawa ON September 2011 – April 2012
Position: Account Manager/ Production Coordinator
Reason for Leaving: Left this position due to corporate restructure.
Key Responsibilities:
- Responsible for all financial transactions within the company.
- Responsible for the coordination of all international parts for the building of the custom unit.
Altis Professional Resources, Ottawa ON October 2010 – April 2011
Position: HR Recruiter
Reason for Leaving: Left to pursue an opportunity with Interprovincial Truck Body.
Key Responsibilities:
- Responsible for recruiting, interviewing and screening for positions over $60,000 per annum in federal government and private sector.
- Delivered ongoing HR training for new employees i.e. security clearances, language & skills examinations.
Bahrain Telegraph Magazine, Manama Kingdom of Bahrain March 2009 – January 2010
Position: Project Executive
Reason for Leaving: Left due to family relocation.
Key Responsibilities:
- Relationship management with corporate clients and individual investors.
- Negotiated advertising for companies including Louis Vuitton, Rolex, Patek Philippe, Cartier and Porsche.
Rightmove, Milton Keynes, United Kingdom April 2008 – February 2009
Position: Project Manager
Reason for Leaving:Left due to family relocation.
Key Responsibilities:
- Managedproject accountsfor the South of England.
- Overseeing a customer service team of 12 for all website listings
EDUCATION
Bond University, Johannesburg, Republic of South AfricaClass of 2004
Bachelor of Commerce - Business Communication & Finance Major
- Graduated with Distinction and Honours, majoring in Communications andFinance.
Crawford College(Private School) Crawford College Lonehill, Johannesburg, Republic of South Africa.
- High school matriculation with honours.
ACHIEVEMENTS
- Full Academic Colours Award
- International Springbok Colours in the equestrian discipline of Show jumping for South Africa from the Federal Equestrian International.
- Volunteer participation with HOPE Volleyball 2010-2014.
- Bilingual English/French.