Lawrence Najjar
Austin, TX
Objective
Position designing easy-to-use software user interfaces
Recent Experience
1/14 – Present: IBM (contractor), User Experience Designer, Austin
•Design mobile dashboard app to track projects through mobile application development process. Coach team creating mobile lunch ordering app.
•Research, analyze, and document mobile application development process. Identify tools to help project teams through each step of the process.
1/14 – Present: Independent User Experience Designer, Austin
•Sketched and designed user interface for two mobile applications. Researched and wrote blog posts on mobile user interface design patterns, affordances, and responsive Web design
•Researched and designed concept for wearable smartwatch user interface.
4/13 – 1/14: Expero (design consulting firm), Senior User Experience Designer, Austin
•Analyzed user needs, created user interface designs, conducted design reviews with stakeholders, and got feedback from representative users of complex, browser-based, enterprise applications with mobile-style user interfaces.
8/11 – 1/13: Informatica, Principal User Experience Designer, Austin
•Researched users and wrote personas
•Created over 800 wireframes for complex, browser-based user task scenarios to archive enterprise applications and their relational databases
•Improved company design standards
•Iteratively reviewed designs with user representatives
•Mentored UX colleague, including review of cloud designs.
5/05 – 06/11: TandemSeven (design consulting firm), Principal User Experience Architect, Austin
•Working with cross-functional teammates, crafted design strategies, wrote project plans, interviewed stakeholders, identified users and their needs, developed personas, documented scenarios, created interaction designs for complex Web-based applications, performed usability evaluations, and wrote user interface design specifications
•Designed clinical trials data prototype demonstrated to president of Abbott Pharmaceuticals
•For Campbell Soup intranet redesign, increased number of visitors per day by 727% and won international design award
•Worked with commercial-focused clients such as 1-800-Flowers (B2B), Career Education Corporation, Chubb (B2B), Experian (B2B), Grainger, and Orbitz.
3/03 – 4/05: BMC Software, Senior Interaction Designer, Austin
•Gathered requirements, identified users, performed task analyses, iteratively designed user interfaces, created clickable prototype, led client design reviews, and wrote user interface design specifications for business services management applications
•Wrote accessibility user interface style guide.
12/01 – 3/03: GTRI, Human Factors Engineer, Atlanta
•For multi-function (print/scan/copy/fax) user interface,performed needs assessment, developed design checklist, performed accessibility evaluations with representative users, and designed improved user interface concept
•Performed usability heuristic evaluations of Worldspan travel reservation Web sites.
6/00 – 10/01: Viant (design consulting firm), Information Architect, Atlanta
•Wrote proposals, scoped work, identified user/stakeholder needs, and made presentations to stakeholders
•With project teams, created use cases, organized information, designed navigational structures, created task flows, and developed interactive HTML mock-ups
•Performed usability expert reviews and led iterative user interface design reviews
•Created user interface design templates for company-wide standards
•Clients included Fast Forward consumer electronics, Fleet Bank, and NASCAR.
8/98 – 6/00: iXL, Senior Information Architect, Atlanta
•Worked on cross-functional teams to create:
America Online corporate information site
Delta Air Lines internal agent reservation system
GE Power Systems order status extranet
Home Depot’s first online store
Thomson OneTaxonline consumer tax return site
•Developed design strategies, scoped work, and wrote project proposals
•Analyzed user needs, wrote functional requirements, organized site information, and created interactive HTML prototypes
•Performed heuristic evaluations, led stakeholder design reviews, and wrote user interface design specifications
•Coached junior designer.
Additional work experience available on request
Education
Degrees in Engineering Psychology, Georgia Institute of Technology