POSITION DESCRIPTION
Position Title / Manager People and Culture / Employee name / TBC / Date / October 2017Location / Macedon St Sunbury / Service Unit / Exec / Time Fraction / 0.8 EFT (30.4 hrs/week)
Sunbury Community Health
Sunbury Community Health is a not for profit company limited by guarantee and registered health promoting charity. With more than 270 staff and volunteers, the Centre provides a diverse range of health and community services, including residential aged care for Sunbury and surrounding communities. The Centre receives funding from a range of sources including Commonwealth and State governments.
Sunbury Community Health operates with a multidisciplinary team structure and staff are required to incorporate activities relating to health promotion, community consultation, early identification and intervention and individual and community capacity building within their role. Staff are expected to participate as a member of the SCH team and provide services within a social model of health that recognises the effect of social, economic, cultural and political factors and conditions on health and wellbeing.
SCH is committed to improving the health of our community and being accessible to all, including people from culturally and linguistically diverse (CALD) communities, those from Aboriginal and Torres Strait Islander background, people with special needs and other socially disadvantaged groups. Sunbury Community Health is an Equal Opportunity employer.
SCH is also the auspice organisation (official employer) of a number of semi-independent organisations, including the Hume-Whittlesea Primary Care Partnership (PCP) and BoilOver – Inclusive Theatre Company.
Purpose
With our communities we build social fabric by supporting people to help themselves and each other.
Values
It takes a village...... to belong and grow
Our community is stronger when everyone finds belonging. We believe there is strength and wisdom in diversity. We believe that everyone has unique abilities and something to contribute. We believe that learning and growth continues over a lifetime. Every day we strive to work with and support people at all stages of their life, to improve and expand their potential. We will be in the community, supporting community to create opportunities for all to learn, grow and belong.
Passionately engaged...... with our community and each other
We are passionately engaged with people to support each other and build community. We are enthusiastic about what others can achieve. We genuinely care. We encourage and inspire each other. We celebrate together.
We do the right thing ...... not just the easy thing
We are serious about our moral and social responsibility to do the right thing. We are transparent and honest. We take responsibility for our actions. We strive to get it right, even when the right way isn’t clear. We don’t take short-cuts. We consider and plan our actions.
We make things happen …….. we get things done
We seek out opportunities. We ask ‘why? and ‘why not’? We innovate. We learn from our successes and mistakes. We work ‘hands-on’ and get things done. We pitch in and go the extra mile.
Position reports to / General Manager Culture and Client Experience / Reportable positions / · People and Culture Officer· People and Culture Assistant
Internal relationships / · Executive Team
· Service and Support Unit Managers
· Volunteer Coordinator
· Primary Care Partnership CEO
· All staff / External relationships / · Legal and Industrial relation advisors
· WorkCover Insurers / Agents
· Training providers
· Professional networks
Position Purpose / To drive the establishment, sustainability and protection of organisational culture, structure and processes aligned with SCH values, purpose and strategy.
Position Summary / · Support the GM Culture and Client Experience in establishing and maintaining a coherent and strategic organisational structure (Champion of the Structure)
· Ensure our leaders, manager, staff and volunteers enact and model the organisation’s values and culture (Champion of our Values and Culture)
· Drive the development of our managers and leaders to ensure the organisation gets the best from its people and our people get the best from the organisation (Fostering SCH as a learning organisation)
· Develop, monitor and ensure the integrity of high quality HR systems, processes and practices (Champion of our people processes)
Qualifications / Required:
· Tertiary qualifications in Human Resources (or commensurate work experience)
Police Check Required / Yes / Working with Children Check Required / Yes
Victorian Driver’s Licence: / No / Current First-Aid Level II: / No
Award (if applicable) / Victorian Stand-Alone Community Health Services (Health & Allied Services, Managers and Administrative Officers) Multiple Enterprise Agreement 2011-2015 / Classification / Grade 5
Resource Management / Organisational Training (management development and compliance training) as well as Staff Wellbeing Program (approximately $320,000) / Total staff management (EFT) / 0.8 Payroll and HR Officer
0.6 Payroll and HR assistant
COMPETENCIES REQUIRED
Client Service Orientation
· Embrace diversity and actively promote respect for all clients, staff and stakeholders
· Professional presentation, punctuality and reliability
Leadership
· Effective leadership skills including highly developed interpersonal skills, communication, problem solving, conflict resolution and negotiation
· Demonstrated ability to manage people and develop collegial relationships and lead change
· Ability to facilitate and lead meetings and forums in order to develop and achieve established outcomes
Self and People Management
· Demonstrated confidence and personal resilience and ability to manage conflict and challenging situations
· Ability to work with a high degree of autonomy and as part of a team
· Regularly seek and use feedback to identify areas for learning and improvement
Team Work
· Collaborate effectively with supervisor, peers, staff and volunteers from across SCH to achieve individual, team and organisational objectives
· Facilitate effective teamwork by providing leadership, support, facilitation of supervision and direction to individual team members and to the team as a whole
System and Process Development
· Critical thinking and analysis skills
· Promote best practice in organisational management by contributing to the development of service policies and systems
Planning & Initiative
· Demonstrated capacity to set and achieve goals through planning, organising and implementing in a consultative and cooperative manner
Responsibilities & Duties:
Champion our people
1. Provide consistent and authoritative advice to the Managers and Team Leaders in relation to organisational structure, function, job design, change management and industrial relations considering organisational values, ethics, legal implications, precedence and organisational purpose
2. Develop, implement and review organisational performance management framework that aligns individual performance with organisational objectives, values and culture
Champion our values and culture
3. Provide comprehensive and authoritative advice to the leadership team and staff in relation organisational ‘people’ processes, issues, challenges, opportunities, culture and values
4. Work with the GM Culture and Client Experience (GM CCE), Executive and leadership team to champion and fostering a values based, healthy and engaged workforce. This must include supporting a culture of inclusion, innovation, ‘trust/no blame’, collaboration, respectfulness, zero tolerance for bullying, harassment or discrimination
5. Drive and monitor employee engagement by undertaking and responding to regular staff climate surveys
6. Develop, implement and review SCH staff wellbeing plan
7. Drive the development of our Managers and Team Leaders to ensure the organisation gets the best from its people and our people get the best from the organisation including:
a. Fostering and driving a ‘no blame’ and learning culture through the development, implementation and review of performance improvement and reflective practice processes
b. Develop, implement and review the SCH leadership development program
c. Develop, implement and review a SCH staff learning and development framework
d. Enable and encourage the leadership group to prioritise people and culture in their decision making and planning through effective coaching, mentoring and reflective reviews
e. Work with the Leadership Team to develop and implement initiatives to foster an environment of achievement, recognition and constructive feedback with effective performance management systems including performance development
f. Develop and oversee student placement strategies
8. Participate in relevant organisational planning and project workgroups to provide advice and direction on people and culture issues
Champion our people processes
9. Develop and ensure the integrity of high quality HR and Payroll systems, processes and practices including:
a. Developing, implementing, monitoring, review and streamlining 'people’ policies, procedures, work instructions and systems; including, talent management, on-boarding, performance management, reward & recognition, staff wellbeing and staff exit
b. Maintaining the highest levels of trust and integrity while overseeing and/or leading internal investigations into complaints, disputes, grievances, whistleblowing and allegations, including but not limited to, professional misconduct, breaches of equal opportunity, serious and wilful misconduct, legislative and/or policy breaches
c. With the GM Culture and Client Experience, provide strategic advice to the CEO in relation to Enterprise Agreement bargain processes
d. Implementing human resources functions including recruitment, performance management, investigations, issues resolution, exit, payroll
e. Monitoring and review of ‘people’ systems to ensure organisational compliance with key legislation including; Fair Work Act (2009), National Employment Standards, various awards and certified agreements as well as the Victorian Equal Opportunity Act
f. Contributing to the development and implementation of the SCH Quality and Accreditation Plan and other organisational plans as required
g. Providing regular reports to the GM CCE and Leadership Team on people matters across the organisation
h. Coordinating and overseeing a range of projects including an annual personnel file review as well as HR related aspects of clinical governance including credentialing and practitioner scope of practice
10. Staff Management within the People and Culture unit, including;
a. Recruitment
b. Supervision
c. Rostering
d. Performance management and review
e. Mentoring new staff and students
f. Ensuring occupational health and safety
11. Budget responsibility
a. In accordance with organisational practice, review unit Staffing Profile and contribute to People and Culture budget setting
b. Approve expenditure within budget and delegation limits
c. Monitor expenditure against budget and taking corrective action where required
d. Identify opportunities for income generation and cost savings as appropriate
12. Attend Staff meetings, relevant network meetings, program planning and professional development sessions
13. Engage in ongoing professional development and quality improvement activities
14. Participate and actively engage in regular supervision
15. Other duties as required to achieve position specific or organisational objectives
KEY SELECTION CRITERIA
Essential / 1. Proven success in driving organisational alignment and culture to values and strategy
2. Strong generalist HR/employee relations/industrial relations skills
3. Highly developed relationship and interpersonal skills and the ability to earn the trust of stakeholders across a diverse organisation
4. Demonstrated ability to review, develop and implement improved systems and processes to enhance the organisation efficiency and effectiveness
5. Change management skills and experience
6. Proven ability to lead a team
7. Proven project management skills and experience
8. Well developed written and verbal communication skills, including management level reporting
9. Demonstrated commitment to upholding privacy and confidentiality
Highly Desirable / 1. Experience in the not-for-profit sector, with health and/or community service sector experience highly valued
2. Previous experience or oversight of the payroll function
VARIATIONS TO CONDITIONS OF EMPLOYMENT:
These conditions of employment, your duties and your location may be varied during the term of your employment.
AGREEMENT:
I hereby accept and agree to the duties in the Position Description. I understand that this Position Description is to be read in conjunction with my Letter of Appointment and agree to abide by the terms and conditions stipulated therein.
Name (please print):
Signature:
(Incumbent) / Date:
Next Revision Due: November 2018
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