Job Posting

Police Records Specialist

Grade: 12

Pay Scale: $29,872 - $44,808

Closing Date: June 19, 2015

CLASS TITLE: Police Records Specialist

PURPOSE OF CLASS: Under supervision of the Police Chief, performs specialized police records work, serves as the front desk receptionist and performs specialized communication functions in the Carolina Beach Police Department. The work can be characterized as pressure-sensitive due to confidentiality of law enforcement information in a sedentary position.

PRIMARY TASKS: (Any one position may not include all of the tasks listed, nor do the examples necessarily include all of the tasks performed.)

·  Processes, arranges, indexes and files manual and computer police records according to established routine and sequence. Such records include offense reports, accident reports, property reports, arrest sheets, ordinance citations, criminal and traffic inquires and others as required. Scans all records into Laserfiche after they have been correctly entered into the computer terminal.

·  Validates all DCI entries daily, monthly and yearly through review of all activity and state/federal mandated validation lists and reports. Maintain police department hot files. Including but not limited to queries and entering wanted, missing persons, stolen and recovered property through the N.C. Division of Criminal Information (DCI) terminal. Participate in bi-annual audits from the SBI and occasional FBI audits for DCI.

·  Provides various records information to the public. Also provides such information as requested by insurance agencies, probation/parole officers and law enforcement agencies such as the FBI and others.

·  Provides service to the public. Answer questions via telephone, email or walk in in regards to requests for service, public safety or general questions. Receives emergency telephone calls and personal requests for assistance concerning criminal offenses, civil process and others matters involving public safety.

·  Maintain all warrants and subpoenas that need to be served or have been served.

QUALIFICATIONS OF CLASS:

Education: Associate degree from an accredited college.

Experience: Some experience in computer work, record keeping, secretarial and

general office clerical work preferably in law enforcement. An equivalent or

combination of training and experience that provides the required knowledge, skills and

abilities will be considered.

Knowledge, Skills and Abilities

·  Knowledge of office terminology, procedures and equipment and of business arithmetic,

English vocabulary, grammatical rules and spelling. Along with knowledge of modern

office practices, filing procedures, computer input and related activities.

·  Considerable knowledge of the forms, terminology, methods and procedures used in a

municipal police department.

·  Some knowledge of North Carolina state laws and Carolina Beach Town ordinances relating to the procedures, apprehension and confinement of law violations.

·  Ability to be certified and have a good working knowledge of the DCI computer system and regulations concerning its use.

·  Ability to budget time wisely and to multi task such as answer phone calls, radio calls and desk inquiries under stress.

·  Ability to maintain effective working relationships with other employees.

·  Ability to deal tactfully and courteously with the general public.

·  Ability to speak clearly with good etiquette over the phone and in person.

SPECIAL REQUIREMENTS:

·  Be able to obtain and maintain DCI certification and Notary Public within 6 months of employment.

·  Be able to pass a thorough background check.

·  Have proficiency in Microsoft Office.

·  Must be willing to work Monday through Friday 8am to 5pm.

·  Prior experience in law enforcement and/or military service is preferred.