DWD Remote Desktop testing

Name ______

Username ______

** Please read the first time user guide before starting**

Please note any problems related to using the system, also ease of use and comparison to using the current Thin Client System at the bottom of the document.

If possible, please try testing with multiple browsers and/or operating systems.

You may not have all the applications available that are listed below. Just skip past anything not available to you. On the bottom portion of this document please list the icons/applications that were available to you. (Please email or send your completed form to Dave Buroker gef 1, c400 or .

  • DWD or non-DWD Device?
  • Operating System?
  • Browser (IE, Edge, Firefox, etc)?
  • On DWD network or another internet provider?
  • Site comes up without problem?
  • The sign in and credentials to use are clear?
  • Able to sign into Windows AD login. (windows dwd\username and password)?
  • and get application listing?

  • Able to sign into RSA (windows username and pin fob combo)?
  • Click "Internet Explorer",
  • RemoteApp "connect" box comes up?
  • Internet Explorer comes up?
  • Is the dwdworkweb the home page?
  • Are you able to get in external web sites? Ex.
  • Any errors or pop-ups requesting access? (screen shots if possible)
  • Click "HOD"
  • RemoteApp "connect" box comes up?
  • Does HOD start?
  • Get login box for mainframe account?
  • HOD session opens?
  • Can you log into the HOD session?
  • Any errors or pop-ups requesting access? (screen shots if possible)
  • Click "RDP"
  • RemoteApp "connect" box comes up?
  • Remote Desktop Connection windows comes up?
  • Enter the PC name you are trying to connect to and click "connect button. (will need device name and it must be up and on the network)
  • Do you get a login window?
  • Sign in to "connect to remote device", do you get connected?
  • Can you control the remote device?
  • Any errors or pop-ups requesting access? (screen shots if possible)
  • Click "Outlook"
  • RemoteApp "connect" box comes up?
  • Able to get through activation? (see Office/Outlook activation doc)
  • Outlook sign in windows comes up?
  • Outlook opens?
  • Any errors or pop-ups requesting access? (screen shots if possible)
  • Click "Excel"
  • RemoteApp "connect" box comes up?
  • Excel sign in windows comes up?
  • Excel opens?
  • Any errors or pop-ups requesting access? (screen shots if possible)
  • Can you save a document to your H drive?
  • Click "Word"
  • RemoteApp "connect" box comes up?
  • Word comes up?
  • Can you create a Word document?
  • Any errors or pop-ups requesting access? (screen shots if possible)
  • Can you save a document to your H drive?
  • Click "OneNote"
  • RemoteApp "connect" box comes up?
  • One Note comes up?
  • Click "Explorer"
  • RemoteApp "connect" box comes up?
  • Explorer window comes up?
  • Do you see network drives?
  • Any errors or pop-ups requesting access? (screen shots if possible)
  • Notes on experience:
  • Which icons did you see:
  • Suggestions:
  • Comparison to current thin client:

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