Client Feedback Survey
We appreciate and value feedback from our clients.
Please take a few moments to complete this short form. /
Your name / Email
Phone / Adviser’s name
Poor / Average / Good / Excellent
1 / 2 / 3 / 4
1.  My Adviser
a.  Was approachable, available and accessible
b.  Delivered the required services in a timely manner
c.  Kept me up to date, returning calls and emails
d.  Allowed me to make informed decisions
2.  The service provided
a.  Resolved my issue successfully
b.  Was satisfactory
c.  Was at an appropriate price
3.  If I visited the Blandy & Blandy offices
a.  The receptionist was polite and helpful
b.  I was seen promptly for my appointment
c.  Facilities and meeting rooms were comfortable
4.  Added value (where applicable)
a.  I was informed on general/new legal issues and trends
b.  I found your website and/or brochures useful
c.  The secretarial support was polite and helpful
d.  Bills were prompt and easy to understand
How did you first hear about us?
Print/outdoor advert Internet search Yell.com/Yellow Pages Email from us
Event Word of mouth Referred to you Other (please specify)
Would you recommend Blandy & Blandy LLP to others? Yes No
Blandy & Blandy is home to a highly regarded Private Client team. Please tick if you would like to be contacted about our will writing and estate planning service:
Please share any other comments about your adviser or overall experience:
We would like to invite you to future events, to provide relevant legal updates and to share our good news with you by email, post, phone and other electronic means:
Yes please. I would like to receive event invitations, legal updates and news.
No thank you. I do not want to receive event invitations, legal updates and news.
We will always treat your personal details with the utmost care and in line with our Privacy Policy, a copy of which is available online or upon request. You can change your mind at any time by emailing .

Please kindly return your completed feedback survey in the SAE provided or
email a copy to .