Please Ask for Lucy Fitzgerald

Please ask for Lucy Fitzgerald

35 The Avenue, Southampton, SO17 1XN

Telephone: 023 8022 4224

Dear Applicant,

Thank you for your request for the enclosed application form for the post of:

Participation and Information Advice Worker

Completed application forms may be posted, emailed or delivered by hand to the above address by the closing date. Job details are available in large print on request.

CVs on their own will not be considered.

If you have not heard from me within 5 days of the closing date, your application will have been unsuccessful on this occasion.

COMPLETING THE APPLICATION FORM.

·  Refer to each point of the Person Specification (essential requirements of the post); applications will be scored against these requirements.

·  Give details of your experience in each area listed; include relevant details of current and previous jobs.

·  Remember – experience gained outside paid employment may be just as important – for example, voluntary work.

Please ensure that you fully complete the Personal Details section of the application form.

If you have a disability, and there are arrangements we could make which assist your application at this stage, then please let me know.

Should you require any further assistance regarding this application, please contact me on the above number.

Please return your application form by 12pm on Thursday 30th November 2017 to the address at the top of this letter or by email to . Applicants who are successfully shortlisted will be invited to interview on Tuesday 5th December 2017.

I wish you every success with your application.

Yours faithfully

Lucy Fitzgerald

JOB DESCRIPTION No Limits

Post / Participation and Information Advice Worker
RESPONSIBLE TO / Team Leader, Manager, Operations Manager and Deputy CEO
GRADE / NJC 20-25 £19,430 – £22,658 pro rata
HOURS OF WORK / 30 hrs per week to include evenings and weekends
PURPOSE OF POST / To deliver advice, information and support to young people on a variety of issues
Work Base / No Limits

Participation and Information Advice Worker

• Ensure that delivery points are accessible, resourced, tidy and welcoming for young people.

·  Assist in the up-keep of resources/ leaflets/ information.

·  Offer information and advice and support to young people in a variety of settings/environments as required to meet the aims of the service.

·  To represent No Limits at meetings and at community events when required.

·  To work with the Manager and Team Leader, in developing No Limits services.

·  To assist the Manager and Team Leader in the on-going training, support and supervision, of the current volunteers & students.

·  To ensure quality of service and maintain records to the required project standards, maintain client files to a high standard and preserve confidentiality.

·  To keep up to date on issues that affect young people e.g. changes in government policy and local practice.

Finance / Administration:

·  To contribute to the monitoring and development of the service by ensuring that service user’s records are completed and handed in on time, statistical data and financial information is maintained and quality assured.

·  To record hours and expenses accurately and submit in a timely manner.

Policy and procedures

·  Demonstrate an ongoing commitment to the safeguarding of children, young people and vulnerable adults and ensure all staff and volunteers share this commitment.

·  Demonstrate work practice that encompasses an appreciation and awareness of No Limits policies and procedures and ensure all staff adhere to these practices.

·  To be aware of and demonstrate your responsibility under No Limits Health and Safety Policy, and report hazards to the appropriate person.

Young people

·  To act as an advocate for children and young people and refer them on to other relevant agencies and services, as appropriate, to ensure their needs are appropriately met.

·  Provide quality up to date information, advice and support which supports young people’s personal and social development and promotes healthy lifestyles.

·  To promote the involvement of young people in planning, delivery and evaluation of services.

General

·  Assist the CEO to maintain and develop the services offered by No Limits.

·  To liaise and network with relevant agencies / organisations, ensuring that the needs of young people are met and good practice and/or resources are shared, adding to the development of the service.

·  To attend training and meetings as required and attend and participate in regular supervision.

·  Undertake other duties as required by No Limits.

Participation and Information Advice Worker

Specification / Competence / understanding / Skill/ Knowledge /
Experience of working with people in a variety of settings and environments.
Experience of working with children and young people on issues such as substance use, education and training, health, housing, welfare benefits, family and relationships, discrimination and justice etc.
Demonstrate commitment to the principles and working practice of equal opportunities
Experience of designing, preparing and delivering training and groupwork to young people and/or adults
Experience of developing and working in partnership with other organisations / Professional and technical development: Develops technical and/or professional ability and keeps abreast of development in own areas of expertise including specialist knowledge and organisational awareness / Relevant experience and qualifications to do the job
Specialist knowledge
Owns own development
Organisational awareness
Experience of offering opportunities to people that are both participative and educative in nature, in a variety of settings.
Experience of working with people with complex needs and challenging behaviour.
Able to build trusting relationships with young people, enabling them to develop new skills and make their own informed choices
Able to demonstrate an understanding for the needs for rights based information and advice to be made accessible to young people.
Demonstrate a commitment to safeguarding and promoting the welfare of children and young people. / Customer Focus: Delivering high levels of customer satisfaction and using customer views for continuous improvement / Treats customers with respect
Gives the customer confidence in what is done/said
Inspires customer’s trust
Is committed to helping the customers
Takes action to improve
Ability to help young people complete forms and other written documents accurately.
Have IT skills and the ability to produce reports and maintain records effectively.
Knowledge and experience of maintaining effective relationships with other agencies / organisations. / Communication: using interpersonal skills to relate confidently with others to understand and be understood / Listens actively
Questions and summarises
Shares information
Writes well
Delivers information clearly
Alters approach to suit the situation
Able to offer support to the volunteer and student staff team and to assist in the day to day management of them.
Able to undertake a wide range of outreach work and represent the agency. / Team working: Working with others to deliver added benefits to the team and customers / Builds relationships
Works collaboratively
Behaves fairly
Supporting others
Demonstrates motivation and shows initiative in work practice.
Demonstrate effective organisational skills and good time management skills, including an ability to handle petty cash. / Personal effectiveness: Understanding and managing yourself to maximum performance / Self-knowledge
Self-management
Is organised
Assertiveness
Has drive and energy
Demonstrate the ability to work and communicate effectively as part of a large multidisciplinary team. / Problem solving: Identifying when a problem needs addressing, thinking clearly and identifying clear, workable and creative solutions / Identifies problems and understands keys issues
Gathers information
Challenges assumptions
Generates creative options
Reaches decisions

This post is subject to an enhanced DBS.

APPLICATION FOR EMPLOYMENT

PLEASE COMPLETE THIS FORM IN TYPE OR BLACK INK

Please note we do not accept CV’s but require a point by point response to the items detailed in the person specification.

POST APPLIED FOR: ......

PERSONAL DETAILS:
Surname: ......
First Name(s) ......
Address: ......
......
Postcode: ...... / Title: (Mr, Mrs, Miss, etc.)......
Telephone Numbers:
Home: ......
Work: ......
Mobile: ......
Email: ......

EDUCATION AND TRAINING

Dates attended
From / To (mm/yy) / School/College/
Other Institution / Qualifications obtained and Grade/level

PROFESSIONAL MEMBERSHIP (as applicable)

EMPLOYMENT RECORD

Present Employment

Employer’s Name………………………
Address………………………………….
…………………………………………….
…………………………………………….
Post Code…………………….. / Position held……………………………
Department……………………………...
Date Appointed…………………………
Present Grade……….Salary………….
Notice period……………………………
Reason for leaving……………………… ……………………………………………
………………………………………………….

PREVIOUS EMPLOYMENT (most recent employer first) please include relevant voluntary work

Employer’s Name & Address / Position Held / Dates
From/To / Grade/
Salary / Reason for leaving

If there are any gaps in your employment or education history please explain them here

TRAINING

Please give details of any professional or vocational qualifications you hold that are relevant.

Date obtained / Qualification and Grade/Level obtained / Name of Awarding Body/or Training Provider

REFEREES: Please supply the names and contact details of at least two referees who can comment on your suitability for the position. One should be your current or most recent employer (Note: If you are not currently working with young people but have done so in the past the second referee should be the employer by whom you were most recently employed in work with young people.) Referees should not be from the same company

N.B References will not be accepted from relatives or people who only know you as a friend.

1.  Present/Most recent employer
Name:
…………………………………………………
Capacity known: …......
Address:
………………………………………………..…
………………………………………………...…
…………………………………………………..
Telephone No:
………………………………………..………….
Email:
………………………………..……..………...... / 2.
Name:
…………………………………………………
Capacity known: …......
Address
……………………………………………..:……
…………………………………………………
…………………………………………………
Telephone No:
………………………………………..………
Email:
………………………………..……..……..…

PERSONAL DECLARATIONS

As part of the children’s, young and vulnerable adults work force this role will require a DBS check
The position for which you are applying involves contact with children. For these positions you are not entitled to withhold information about police cautions, “bind-overs”, or any criminal convictions including any that would otherwise be considered “spent” under the Rehabilitation of Offenders Act 1974. Have you ever been convicted of any offence or “bound-over” or given a caution
YES/NO
If yes, please give details on a separate sheet and attach it to this form in a sealed envelope marked “Confidential Disclosure”.

MISCELLANEOUS

Do you hold a full U.K. driving license Yes / No
Do you have use of a car for work? Yes / No
Do you have the right to reside and work in the UK? Yes / No
Where did you see this advertisement?…………………………………………………………..
Please identify any family members currently employed as a No Limits Trustee or employee
……………………………………………….
Nationality: / If you are not a British passport holder or a European citizen, or you do not have a permanent right to remain in the UK, you will require a work permit.
Do you need a work permit to be employed in the UK? / Yes / If you already have a work permit, when does it expire?
No / (Please note that your current work permit may not be valid for this post)

PERSONAL STATEMENT

Using the person’s specification that you have been sent with your application pack, please demonstrate using examples, your suitability for the position you are applying for. Please include your reasons for applying for and interest in this position. (Continue on a separate sheet if necessary).

CANVASSING IN ANY FORM WILL DISQUALIFY

I certify that the information given above is to the best of my knowledge correct, and if I am appointed, personal information about me may be computerised for Personnel/employee administration purposes including analysis for management purposes and statutory returns.

Signed………………………………………………………Date……………………………….

Equal Opportunities Monitoring

No Limits is committed to ensuring that all appointments are made on merit. This form is used to monitor how effective we have been at opening posts to all relevantly qualified individuals. In order to help us to monitor the effectiveness of this policy, all applicants for appointments are asked to complete this form.

The data given on this form will be kept strictly confidential and used for statistical purposes only. Our policies comply with the Data Protection Act 1998.

Please return this with your completed application form. On receipt this form will be separated from your application form and filed separately.

Your Name:

Your Date of Birth:

Your Gender:

Your ethnicity:

Top of Form

White British Mixed – White and Black Caribbean

White Irish Mixed – White and Black African

Other White Background Mixed – White and Asian

Other Mixed Background

Black or Black British – Caribbean

Black or Black British – African Chinese

Other Black Background Other Ethnic Background

Asian or Asian British – Indian Prefer not to say

Asian or Asian British – Pakistani

Asian or Asian British – Bangladeshi

Other Asian Background

Please feel free to return in a sealed envelope marked Equal Opportunities Information.

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