SYLLABUS

LEADERSHIP - FALL 2016

PIA 2131 – Graduate School of Public and International Affairs / SWCOSA 2054 – School of Social Work
ADMPS 2128 – School of Education – Higher Ed. Program / BCHS 2135 – Graduate School of Public Health

Wednesday: 6:00-9:00 pm Room 5405

FOCUS:

This course examines theories about leadership and provides students with feedback on their own leadership styles. Leadership skills are defined and applied to real-life situations. Teams, as one context for demonstrating leadership, are explored in depth and methods for recognizing and managing group dynamics are introduced. Concepts regarding organization leadership are introduced. The course combines theory with practical application. It is highly participative and students are expected to join in a wide range of exercises and simulations. The two major assignments require that the students work in teams with other students.

INSTRUCTOR:

Dr. B. Jean Ferketish

Associate ProfessorDepartment of Administrative and Policy Studies

School of Education

4309 Posvar Hall

412-628-7177

REQUIRED TEXTS:

  • Heifetz, Ronald A. and Linsky, Marty, Leadership on the Line: Staying Alive Through the Dangers of Leading. Harvard Business School Press, Boston, Massachusetts, 2002
  • Select book from enclosed list – page 18 of syllabus.
  • Course pack: This course is supported by a packet of self-assessment instruments which are available through the Book Store.
  • See website for required articles and class handouts.

CLASS WEBSITE:

In addition to course materials, the website includes a section with articles on career development.

Course Web Instructions:

  1. Log on to and enter your username and password.
  2. On the right side of your screen you will see Course Web, Click on Course Web and that will bring up course 2151_PIA_2131_SEC 1160_Leadership. Click on that and it will open the Leadership class website.
  3. On the left side of the website you will see a list of topics that link you to information, then a list of the course by week which includes links to articles and PowerPoints. Click on the section or week you want to open. Inside each section there will be files you can open or save. Click on the file you would like to view. At the bottom on your screen you will see a message “Do you want to open or save? Click open to view or click save if you want to save it on your computer.

COURSE OBJECTIVES:

1.To introduce learners to concepts of leadership, teams and organization culture.

2.To providelearners with the opportunity to assess their own leadership skills and style using a variety of surveys and instruments.

3.To provide learners with the opportunities to explore their own leadership behavior using experiences in class and behavioral experiments outside of class.

4.To give learners the opportunities to receive feedback on their style and behavior.

5.To provide learners with the opportunity to plan for their own leadership development.

1

* Articles marked by * are considered classics by many researchers in the field of leadership development.

** Articles marked with ** are summaries of book listed on page 18.

  1. August 31, 2016–Introduction and Course Overview
  • Overview of the class goals, requirements and learning process.
  • Approach to grading.
  • Introduction to major theories.
  • Participants finalize their decision to stay with class.

Assignments
Due: / Read pages 13-17 of the syllabus or the Course Requirements Tab on the website.
By Friday, September 2, 2016,
Go to this website: Complete questionnaire and e-mail your results to the instructor.
Also complete self-scoring MBTI from course packet and email results to the instructor.
Do not take both instruments on the same day.
Sample reflections questions for Journal on website can be answered after this class. These reflections serve as data for assignment #3 and #4
Begin reading Leadership on the Linefor use in Session #7

September 5, 2015 – LABOR DAY OBSERVED UNIVERSITY CLOSED

2.September 7, 2016–Overview of Theories

  • Introduction to major theories.
  • The language of leadership – values, style, skill, behavior.
  • Cognitive intelligence vs. emotional intelligence.
  • Models for reflecting on self.
  • Team meeting – set up team/select book for assignment #1.
  • See website for class handouts.

Readings Due: / You will receive an email letting you which of the following articles you are assigned to read
* / Goleman, Daniel, “What Makes a Leader?” Harvard Business Review, November-December 1998: 93-103. (EQ)
* / Hout, Thomas M., “Are Managers Obsolete?” Harvard Business Review, March-April 1999: 161-168.
* / Kotter, John P., “What Leaders Really Do.” Harvard Business Review, May-June 1990: 103-111.
Bennis, Warren G., “The Seven Ages of the Leader.” Harvard Business Review, January 2004: 46-53.
Everyone reads the following
* / Zaleznik, Abraham, “Managers and Leaders: Are They Different?” Harvard Business Review, March-April 1992: 126-135.
* / Elliott, Michael, “Who Needs Charisma?” Time, July 20, 2009: 35-38
Read management Perspective worksheet which was distributed last week
Read What does it mean to have a vision? Hrb.org January 2009
Assignments
Due: / Complete Manager’s Dilemma Questioner on website. Score and bring to class
Sample reflections for Journal on website can be answered after this class.
These reflections serve as data for assignment #3
Record team observations in Journal which is handed in with Assignment #4

3.September 14, 2016–The Use of Self

  • Introduction to the theory of personality type.
  • Discuss results of the instruments.
  • Using type in behavioral experiments
  • Team meeting– project planning

Readings
Due: / In preparation for discussion class read:
Introduction to Type– in packet from Book Store. Read pages 4-13 and 30-42; page 34 specifically relates to the instrument you took on line.
* / Drucker, Peter F., “Managing Oneself.” Harvard Business Review, March-April 1999: 65-74
Leadership on the Line – In preparation for session #7and assignment #1 Individual books for Assignment #1 – In preparation for Session #5
Assignments
Due: / Report in class on behavioral experiment and practicing feedback.
Sample reflections for Journal on website can be answered after this class. These reflections serve as data for assignment #3
Record team observations in Journal which is handed in with Assignment #4

4.September 21, 2016–Motivating Others and Use of Power

  • Overview of motivational and power theories.
  • Discuss self-assessment instrument listed below.
  • Introduction to coaching and feedback skills.
  • Prepare for next session.
  • Team meeting – project planning.

Readings
Due: / Read The Power Instrument Book and at least one of the following articles:
McClelland, David C. and Burnham, David H., “Power Is the Great Motivator.”Harvard Business Review, January-February 1995: 126-139
Tannen, Deborah. The Power of Talk.” Harvard Business Review. September – October 2000: 138 – 148
Vallancourt, Allison M., “On Hiring” BLOG
Read Power Instrument Booklet.
Leadership on the Line – In preparation for session #7 and assignment #1
Individual books for assignment #1 – in preparation for Session #5
(Assignments listed on the following page)
Assignments
Due / Complete the work-needs assessment inventory on the website and bring to this class.
Complete the Power Base Instrument. Power Instrument can be found in the packet from the Book Store.Read theory in the instrument booklet.
Complete instruments on different dates so the results are not affected.
Practice providing feedback in real life situations 10 times before end of term. Write about it in your personal journal and report in class.
Sample reflections for Journal on website can be answered after this class. These reflections serve as data for assignment #3
Record team observations in Journal which is handed in with Assignment #4
  1. September 28, 2016–Work Session with your Team
  • Cross-team discussion of book you have read for Assignment #1.
  • Team meeting– discussion of books team membersread for Assignment #1
  • Finalize structure for assignment #1 and make work assignments
  • See Meeting Guide for instructions

Readings
Due: / Leadership on the Line – In preparation for session #7 and assignment #1
Individual Books for Assignment #1 – completely read prior to this session.
Assignments
Due: / Come to class prepared to work with your team on Assignment #1. Use the “Leadership-in-Action Class Meeting Guide” to prepare. Guide is on the website
Report in class on behavioral experiments and practicing feedback
Sample reflections for Journal on website can be answered after this classfor use in assignments #3 and #4. .
.
  1. October 5, 2016–Leadership Competency is in the Eyes of

theBeholder

  • Introduction to the theory of behavioral competencies.
  • Use of competencies in Human Resources systems and leadership development.
  • Leadership development and competencies.
  • Develop competency model for your team.
  • Discuss performance reviews due in week 8 --- reviews will be used in class during week 9 and 10.

Readings
Due: / Read two articles from the following list:
Campbell, Donald J. and Dardis, Gregory J., “The ‘Be, Know,Do”
Model of Leader Development.” The Journal of The Human Resource Planning Society,
Volume 27, Issue 2, 2004: 26-39.
Conge, Jay A. and Ready, Douglas .A. “Rethinking Leadership Competencies.”
Executive Forum - Leader to Leader.
* Collins, Jim, “Level 5 Leadership: The Triumph of Humility and Fierce Resolve.”
Harvard Business Review, January 2001: 66-76.
**Kelley, R. & Caplan, J., “How Bell Labs Creates Star Performers.”
Harvard Business Review, July-August 1993: 128-139. (STAR)
Kirkpatrick, Shelley A. and Locke, Edwin A. “Leadership: Do Traits Matter?”
The Executive. May 1991
Competency Dictionary – bring to class; get familiar with content prior to class.
Leadership on the Line – In preparation for session #7
Assignments
Due: / Complete Leadership Trait Questionnaire on the website for your own use and reflection
Practice providing feedback in real life situations 10 times before end of term. Write about it in your personal journal and report in class.
Sample reflections for Journal on website can be answered after this class. These reflections serve as data for assignment #3
Record team observations in Journal which is handed in with Assignment #4
  1. October 12, 2016–Values: the Leadership Driver
  • Discussion of Heifetz & Linsky
  • Clarify your personal values. Living your values.
  • Explore diversity as a key leadership value.
  • Planning for leadership development.
  • Directions for Assignment #2

Readings
Due: / Everyone reads:
Houston, Natalie, “Benjamin Franklin’s Habit Tracker.” The Chronicles of Higher Education, Thursday, August 18, 2011.
Read at leastone of the following articles:
Badaracco, Jr. J. “The Discipline of Building Character.”Harvard Business Review, March-April 1998: 115-124.
Burrell, Lisa, “We Just Can’t handle diversity.” Harvard Business Review. July-August 2016 71 – 74
** / Eagly, Alice H., & Carli, Linda L., “Women and the Labyrinth of Leadership.” Harvard Business Review, September 2007: 63-71.
Thomas, David A., “The Truth About Mentoring Minorities – Race Matters.” Harvard Business Review, April 2001: 99-107.
For Use in Assignment #2
“How to Give an Employee Performance Appraisal”.
Runion, Meryl, “How to Give a Performance Review of an Employee: Ten Dos and Don’ts of Performance Reviews.”
“Competency Examples with performance Statements”
Assignments
Due: / Values questionnaires which can be found on the website. Complete and bring to class. 1) How do you define your values 2) Reddins personal Values Inventory
Review adaptive leadership assignment and bring to class.
Practice providing feedback in real life situations 10 times before end of term.
Write about it in your personal journal and report in class.
Sample reflections for Journal on website can be answered after this class. These reflections serve as data for assignment #3 and #4
Assignment #1 Due: Leadership in Action

October 17, 2015 – FALL BREAK

  1. October 19, 2016–Feedback as a Key Leadership Skill
  • Presentations and Learnings from Assignment #1
  • Mastering the Art of Giving Feedback
  • Analysis and discussion of articles.
  • Followership as a leadership skill.
  • Team meeting: Giving and receiving performance feedback.

For use in class:
Berger, Jennifer Garvey and Johnston, Keith. Simple Habits for Complex Times, Stanford University Press. Stanford CA. 2015 page 61 – 68 and 70 – 77.
Stone, Douglas and Heen, Sheila. Thanks for the Feedback: The Science and Art of Receiving Feedback Well.Random House NY, NY. 2014 Pages Chapter 2, 3 4.
Complete Followership Survey on the website and bring to class.
For use in Assignment #3:
*Argyris, Chris, “Teaching Smart People How to Learn.” Harvard Business Review, May-June 1991: 99-109
Butler, Timothy and Waldroop, James, “Understanding ‘People’ People.” Harvard Business Review, June 2004: 78-86.
*Goffee, Robert and Hones, Gareth, “Why Should Anyone Be Led by You? Harvard Business Review, September-October 2000: 63-70.
Jones, G., “How the Best of the Best Get Better and Better.” Harvard Business Review, June 2008: 123-127.

ReadingDue

Assignments
Due: / Discussion of key learning from Assignment #1 - Bring enough copies so each person in the class can have one.
Observations and experiments with Adaptive Leadership
Sample reflections for Journal on website can be answered after this class. These reflections serve as data for assignment #3
Record team observations in Journal to be handed in with Assignment #4
Assignment #2 Due: Performance Reviewof Team Members
For Use in Assignment #2
“How to Give an Employee Performance Appraisal”.
Runion, Meryl, “How to Give a Performance Review of an Employee: Ten Dos and Don’ts of Performance Reviews.”
“Competency Examples with performance Statements”
  1. October 26, 2016 – Teams: Structure and Dynamics
  • Exploring multiple structure for using teams
  • Exploring skills for leading teams
  • Understanding and maximizing group dynamics..
  • Impact of personality type on teams.
  • Team performance feedback.
  • Team meeting – Giving and receiving performance feedback.

Readings
Due: / Katzenbach, Jon R. and Smith, Douglas K., “The Discipline of Teams”
Harvard Business Review, March-April 1993: 111-120
Kellerman, Barbara, “What Every Leader Needs to Know About Followers.”
Harvard Business Review, December 2007: 84-91
Review: University Associates Library. “Role Functions in a Group” and
What to look for in groups
Assignments
Due: / Personal Followership Style Questionnaire – Complete and bring to class. Can be found on the website
Observations and experiments with Adaptive Leadership
Sample reflections for Journal on website can be answered after this class for use in Assignment #3.

10.November 2, 2016 – Teams: Creating High-Performance

  • Characteristics of high performing teams.
  • Phases of team development and situational leadership.
  • Practicing Adaptive Leadership in Teams
  • Team meeting – analysis of team

Readings
Due: / Blanchard, K., Carew and Parisi-Carew, E., “Group Development and Situational Leadership: A Model for Managing Groups.” Blanchard Training and Development, Inc.
Ferketish, B. Jean “Trouble Shooters Guide”, (on website, print and bring to class)
Gabarro, John J. and Kotter, John P. “Managing Your Boss.” Harvard Business Review. May-June 1993, 150- 157.
Gratton, L. and Erickson, T. J., “Eight Ways to Build Collaborative Teams.”
Harvard Business Review, November 2007:101-109
Assignments
Due: / Observations and experiments with Adaptive Leadership
Sample reflections for Journal on website can be answered after this class.

11.November 9, 2015 – Teams: Conflict and Decision Making

  • Overview of group vs. individual decisions.
  • Traps in decision making.
  • Overview of conflict theory.
  • Discuss self-assessment instrument listed below.
  • Explore conflict management strategies.
  • Team meeting

Readings
Due: / Hammond, J., Keeney, R., & Raiffa, H., “The Hidden Traps in Decision Making.” Harvard Business Review, September-October 1998: 47-58.
Tichy, N.M., and Bennis, W. G., “Making Judgement Calls; The Ultimate Act of Leadership.” Harvard Business Review, October, 2007: 94-102
Complete the Conflict Mode Instrument and bring results to this class. Read theory in the instrument booklet. Conflict Instrument can be found in the packet from the Book Store.
Assignments
Due: / Observations and experiments with Adaptive Leadership
Report in class on behavioral experiment and practicing feedback.
Record observations in Journal which is handed in with Assignment #4
Assignment #3 due: Reflections in Leadership is due.
For use in Assignment #3:
Argyris, Chris, “Teaching Smart People How to Learn.” Harvard Business Review,
May-June 1991: 99-109.
Butler, Timothy and Waldroop, James, “Understanding ‘People’ People.”
Harvard Business Review, June 2004: 78-86.
Goffee, Robert and Hones, Gareth, “Why Should Anyone Be Led by You?
Harvard Business Review, September-October 2000: 63-70.
Jones, G., “How the Best of the Best Get Better and Better.” Harvard Business Review,
June 2008: 123-127

12. November 16 –Values as the Basis for Organization Culture

  • Overview of theories regarding organizational culture.
  • Understanding the role of personal and organizational values in strengthening culture.
  • Exploring organization values clarification.
  • Practicing Adaptive Leadership and building culture
  • Team meeting

Readings
Due: / Schein, Edgar H. (2010) The Concept of Organizational Culture, Organizational Culture and Leadership, 4th Edition, Chapter 1, pg. 1-22, John Wiley & Sons, Inc.
Schein, Edgar H. (2010) The 3 Levels of Culture, Organizational Culture and Leadership, 4th Edition, Chapter 2, pp 23-33, John Wiley & Sons, Inc.
Wetlaufer, S., “Driving Change: An Interview with Ford Motor Company’s Jacques Nasser.” Harvard Business Review, March-April 1999: 77-89.
Assignments
Due: / Complete the Diagnosing Organizational Culture questionnaire on website and bring to this class. Harrison, Roger and Stokes, Herb. “Diagnosing Organizational Culture.” Copyright © 1992, Pfeiffer & Company.
Report in class on behavioral experiment and practicing feedback.
Sample reflections for Journal on website can be answered after this class.

November 23 - No class – Happy Thanksgiving

13.November 30, 2016 - Organizational Culture andLeadership

  • The relationship between leadership style, culture and work environment.
  • Practicing Adaptive Leadership Continued
  • Complete and discuss self-assessment survey listed below.
  • Team meeting

Readings
Due: / Goleman, Daniel, “Leadership That Gets Results.” Harvard Business Review, March-April 2000: 78-90.
Schein, Edgar H. (2010), How Leaders Embed and Transmit Culture. Organizational Culture and Leadership, 4th Edition,Chapter 14, pp 235-258, John Wiley & Sons, Inc.
Assignments
Due: / Hay Group Management Style Questionnaire from Book Store packet. Complete before class and bring results. Read theory in booklet.
Report in class on behavioral experiment and practicing feedback.
Turn in team journal which supports Assignment #4.

14.December 7, 2016 - Leading Change

  • Understanding the change process.
  • Exploring the leader’s role in change.
  • Identifying and dealing with resistance.

Readings
Due: / Beer, Michael, Eisenstat, Russell A. and Spector, Bert, “Why Change Programs Don’t Produce Change.” Harvard Business Review, November-December 1990: 158-166.
Kanter, R. M., “Transforming Giants.” Harvard Business Review, January, 2008: 43-52.
Kotter J.P. and Schlesinger L.A. “Choosing Strategies for Change.” Harvard Business Review, July-August, 2008: 130-139.
Rogers, Hayden, Ferketish, “Organization Change That Works.” DDI Press: 1997. Chapter on website.
Brache Alan P. and Rummler, Geary A., “Managing an Organization as a System.” Training, February 1997: 68-74.
Assignments
Due: / Assignment #4 due. Teamsin Action.
Report in class on behavioral experiment and practicing feedback.

15.December 14, 2016–Leadership: The Journey Continues