A TEMPLATE PROVIDED TO THE GROWER MEMBERS OF SAAGA
Compiled and updated by Athol Currie & the Subtrop technical team
AF9.1 / DOCUMENTED RECALL/ WITHDRAWAL PROCEDURES / AF9.1 / DOCUMENTED RECALL/ WITHDRAWAL PROCEDURES
ALL FARMS BASE DOCUMENTED RECALL/ WITHDRAWAL PROCEDURES
Note: Annual System Test Required.
AF9.1 DOCUMENTED RECALL/ WITHDRAWAL PROCEDURES
Number / Control Point / Compliance Criteria / Level / References
AF9.1 / Does the producer have documented procedures on how to manage/initiate the withdrawal/recall of certified products from the marketplace and are these procedures tested annually? / The producer shall have a documented procedure that identifies the type of event that may result in a withdrawal/recall, the persons responsible for making decisions on the possible product withdrawal/recall, the mechanism for notifying the next step in the supply chain and the GLOBALG.A.P. approved certification body, and the methods of reconciling stock.
The procedures shall be tested annually to ensure that they are effective. This test shall be recorded (e.g. by picking a recently sold batch, identifying the quantity and whereabouts of the product, and verifying whether the next step involved with this batch and the CB can be contacted. Actual communications of the mock recall to the clients are not necessary. A list of phone numbers and emails is sufficient). No N/A. / MAJOR / · Attached: AF9.1 Documented Recall/ Withdrawal Procedures.
· Plant Protection Products File: Records.
· Fertilizer File: Records.
· Katopé Natal Grower Delivery Book: Delivery Note.
· Export Cartons: Run/ Batch Number.
· Audits File: 3.11a Katopé Natal Product Recall & Withdrawal Form.
AF9.1 DOCUMENTED RECALL/ WITHDRAWAL PROCEDURES
PHASE 1: TRACEABILITY / In order for recall and/ or withdrawal procedures to be successful, product traceability procedures must be in place: Traceability is the ability to identify the past or current location of a product, in this case avocados, as well as to know the products history. Being able to trace products as they move through their life cycle, and associate their identities with relevant information, helps to manage risk.
· All orchards on Waterford Farm are identified on site through block/ orchard numbers, up to date records and maps are kept on file and serve as a cross reference for orchard identification.
· All production inputs on Waterford Farm are recorded per orchard; these include chemical & fertilizer applications.
Refer to Plant Protection Products & Fertilizer Files.
· All harvesting activities on Waterford farm are recorded; these records include all relevant information necessary for traceability, recall and withdrawal of the product.
Refer to Katopé Natal Grower Delivery Note.
· On delivery of product to the Katopé Natal pack house, the delivery note number is allocated a pack house run/ batch number. The run/ batch number is key to the traceability procedure, as this run/ batch number is printed onto all export cartons packed at Katopé Natal.
· Product is run according to the run/ batch number in order to avoid the mixing of growers and orchards (each grower/orchard is packed using a separate run).
· Cartons are palletized at the pack house, once the pallet has been completed, a Paltrack barcode and number is allocated to each pallet, the barcode holds all information related to the run/ batch numbers, growers and orchard information necessary for product traceability.
· On dispatch from the pack house a consignment batch including the Paltrack barcodes for each pallet, is generated and forwarded to the logistics and marketing division of TFFGSA, this enables traceability of the product to overseas clients.
Continued/…
AF9.1 DOCUMENTED RECALL/ WITHDRAWAL PROCEDURESPHASE 2: RECALL/ WITHDRAWAL / Events or incidents such as, product sabotage, chemicals exceeding MRL’s, blood spillage onto product, glass breakage onto product, incorrect or misleading labeling and incorrect or contaminated packaging are sufficient reason for product withdrawal.
If at any stage during the harvesting/ packing process, the management of Waterford Farm deem it necessary to initiate a product recall due to non-conforming product the following procedure will take place:
· Waterford Farm management must immediately notify the Katopé Natal pack house of the non-conforming product, and the reason for non-conformity.
· The Waterford Farm grower delivery number pertaining to the non-conforming product must be recorded and relayed to the pack house manager.
· With the assistance of the pack house manager, Waterford Farm management staff must complete Form 3.11a Katopé Natal Product Recall & Withdrawal and file in the Audits File (Recall & Withdrawal Section).
· If the fruit is still being stored at the pack house receiving area, it will be withdrawn and inspected by the receiving staff.
· If the fruit is being packed it will be inspected by the grading staff.
· If the fruit has already been packed it will be inspected by the cold room staff.
· If the fruit has been dispatched the pack house management staff will inform TFFGSA Marketing of the non-conforming product. The marketing department will also be supplied with a copy of the Product Withdrawal & Recall form.
· The marketing department will trace the location of the non-conforming product using the Paltrack barcode assigned by the pack house.
· Depending on the location of the affected product the TFFGSA forwarding agents will be instructed by the marketing department to carry out a port interception.
· If the fruit has sailed, the receiving agents, as well as the overseas client will be instructed to carry out an inspection on the product.
· If at any stage during the procedure, product is deemed to be unfit for human consumption the non-conforming product must be withdrawn and destroyed.
DOCUMENTED RECALL PROCEDURE – WATERFORD FARM
1. EVENT: Any unforeseen event that may result in the withdrawal of registered products from the market, such as sabotage or events caused by non-compliance will lead to activation of the recall procedure.
2. PERSONS RESPONSIBLE: The management of Waterford Farm is responsible for activating this recall procedure. On consultation with the packing facility (Katope’ Natal) management and associated export agents, the decision on the possible withdrawal of the product will be made.
3. NOTIFICATION OF CUSTOMERS: Notification of customers and the relevant certification body will be done through the Katope’ Natal Pack House Traceability System.
4. SYSTEM TEST: This recall procedure will be tested annually by Waterford Farm management, in order to ensure efficiency of the system.
KATOPÉ NATAL GROWER DELIVERY NOTE
All harvesting activities on Waterford farm are recorded; these records include all relevant information necessary for traceability, recall and withdrawal of the product
KATOPÉ NATAL GROWER EXPORT CARTON INFORMATION PANEL
The delivery note number is allocated a pack house run number. The run number is key to the traceability procedure, as this run number is printed onto all export cartons packed at Katopé Natal.
The grower GLOBAL G.A.P. number is also printed onto the relevant cartons.
GLOBAL STANDARD FOR FOOD SAFETY MANAGEMENT SYSTEMS MANUAL / DOCUMENT
3.11a
MANAGEMENT OF INCIDENTS, PRODUCT WITHDRAWAL & RECALL FORM
SECTION
3.11 / VERSION
6 / OBLIGATORY
1/7/2016 / PAGES
3 / REVISION
0 / UPDATED
Jun 2012 / APPROVED BY HACCP TEAM LEADER RICHARD MHLONGO / INITIAL
Date / 20/06/2014
Recall/ withdrawal details / Fruit dispatched to Katope Natal Pack house suspected on farm contamination
Recall initiated by/ Position and Company details / Athol Currie General Manager Waterford Farm
Orchard Number & Variety / E2 FUERTE
Reason for Recall/ Withdrawal
Glass breakage into/onto the fruit / Blood spillage onto the product, packaging or machinery
Chemical residues on the fruit above the legal limit (MRL’S) / Incorrect or misleading labelling
Incorrect or contaminated packaging / Malicious contamination or sabotage / X
Fire, flood or natural disaster / Other (Specify):
Details of Affected Product / Details of Affected Product
Fuerte avocado harvested at Waterford Farm on the 19/06/2014 and delivered to Katope Natal on the 20/06/2014, orchard number E2. Suspected on farm sabotage. / Consignment/ Delivery Note Number: 0007
Run Number: 21069
Pallet Number: N/A refer to Paltrack ID
Paltrack ID: 260091600746958391
Grower Code: RV100 (WATERFORD FARM) / NDA Code: G1403
Location And Details Of Affected Product (Time-Line)
Location / Date at Location / Location / Contact
Producer / 20/06/2014 / Waterford Farm / Athol Currie
Pack House / 20/06/2014 / Katope Natal / Richard Mhlongo
RSA Port / 27/06/2014 / Durban Producer Ally / Conrand Coetzee
Voyage / 28/06/2014 to 18/07/2014 / MSK CERES 144B / N/A
Overseas Port / 18/07/2014 / Rotterdam / Ernest Bergmann
Final Destination / 22/07/2014 / Univeg Katope France / Fred Coco
Pre-Visual Product Withdrawal Katope Natal Recommendation
Possible / YES / Actual / NO
Post-Visual Product Withdrawal TFFGSA South Africa Recommendation & Reason
Fruit inspected by Ernest Bergmann at Univeg Rotterdam, no signs of sabotage, release to client at Univeg Katope France.
Continued/…
Notification (Contacts)Organization / Contact person / Tel # / e-mail / Yes / No
TFFGSA Marketing / Letitia Le Grange / 015 3078511 / / X
Katope Natal / Richard Mhlongo / 082 9457317 / / X
PPECB / Sibusiso Mdletshe / 073 0060145 / / X
NSF / Nico Mostert / 021 8802024/34 / X
Client Notification (Contacts)
Organization / Contact person / Tel # / e-mail / Yes / No
Univeg Katope France / Fred Coco / / X
Product Disposal
Is the product fit for human consumption? (YES or NO) / Yes
If no, how will the product be disposed of: / N/A
C.A.R. #: N/A
PHOTOGRAPHIC OR DOCUMENTED EVIDENCE (attach if required)
19/08/2014
To: Waterford Farm
RE: PALLET TRACE – MOCK RECALL
With reference to your enquiry:
Export Pallets:
Vessel: MSK CERES 144B
Container: MMAU1082517
Eta: Rotterdam, 18/07/2014
Pallet Number / Producer / Variety/Count / Quantity260091600746958391 / G1403 – Waterford Farm / FUE- 16 / 264
Hope you find the above in order.
Kind Regards
Letitia le Grange
TFFGSA Katopé South Africa
Tel: +27 (15) 3078500
Fax: 08654706594