Person Specification - Director of Social Services, Health and Housing

Person Specification - Director of Social Services, Health and Housing

It is acknowledged that not all applicants will possess all of the following person specification characteristics. What is of critical importance to the Council is that individuals who are interested in this role can evidence all the key personal qualities which will be required to effectively deliver the requirements set out in the job description and the Council’s priorities as set out in this document.

Experience and Background

1.  Recent local authority experience of operating at Director-level.

2.  Recent relevant experience of managing Children’s Services.

3.  A track record of achievement in both strategic and operational management, able to demonstrate evidence of successful delivery of major policy and change programmes.

4.  Experience of leading high-level partnerships that deliver improved outcomes for the users of services and citizens generally.

5.  A clear understanding of the Government’s agenda for Local Government, particularly in relation to Social Services, Health and Housing.

6.  An understanding of key legislative policy and best practice issues in relation to Social Services, Health and Housing.

Management Skills

1.  Able to successfully align service improvement and change programmes to wider corporate and strategic partnership objectives.

2.  Able to combine high level strategic planning, financial management and people management skills with an in depth understanding of the operational imperatives in delivering safe and effective services.

3.  Able to work with all relevant Heads of Service to translate strategic objectives into practical implementation plans.

4.  A commitment to the continuous improvement of the Council’s services, recognising the role of performance management as a key driver in improving outcomes for service users.

5.  An appreciation of, and confident approach to, risk management in the context of high profile, public-facing services.

Leadership Skills

1.  Outstanding communication and influencing skills.

2.  Able to champion the values, goals and aspirations of the Council, with particular regard to social services, health and housing matters.

3.  Able to motivate, encourage and empower managers and staff in achieving the Council’s goals for its citizens and communities.

4.  Able to personally demonstrate a commitment to equal opportunity for service users and staff, creating an environment where people feel valued, and are given opportunities to progress.

5.  Able to articulate the vision and objectives for services to Corporate Directors, Cabinet, elected Members and partners in order to influence and shape the wider priorities of the Council and partner organisations.

Personal Qualities

1.  Able to demonstrate a strong personal and professional commitment to making a difference to the lives of disadvantaged people living in Neath Port Talbot.

2.  Able to demonstrate excellent inter-personal skills that engender a strong sense of team working in achieving corporate and service objectives.

3.  Personally credible, able to influence and motivate others and with a strong commitment to people’s wellbeing.

4.  Able to combine an inclusive approach with a need to exercise appropriate authority and sound judgement in leading the complex and challenging services within this portfolio.

5.  Ability to demonstrate the credibility and sensitivity to operate effectively in a political environment, instilling confidence in partners and colleagues.

6.  Empathy and understanding of service issues and operational challenges.

Qualifications

1.  Appropriate professional qualification, ideally in social care.

2.  Evidence of continuing professional and personal development.

Key Competencies (in line with Part 8 of the Code of Practice on the Role of the Director of Social Services)

Core Qualities

1.  Self-Awareness and Learning

·  demonstrate vision, creativity, adaptability, innovation and emotional intelligence with an outward looking approach to learning and development for yourself and others

·  committed to the continuous development of all services and people across all sectors involved in the delivery of care and support services

2.  Drive for Results and Resilience

·  substantial experience in the management and delivery of effective care and support services

·  knowledge of the legislative and structural context of social care services in Wales, particularly the Social Services and Well-being (Wales) Act 2014

·  is willing to hold themselves to account as well as others for the delivery of results and outcomes

Future Working

1.  Championing Innovation & Change

·  strong professional leadership capabilities, able to achieve and inspire change and improvement through influence, openness and effective communication

·  able to proactively promote and facilitate the integration of, and collaboration between health and social services to achieve improved outcomes for people with care and support needs

2.  Strategic Orientation

·  knowledge and experience in workforce planning and development with a good understanding of the importance of an effective workforce in all sectors

·  able to hold people and services to account by ensuring appropriate information flows and systems, reporting lines and professional and management audit methods are in place

Working with Others

1.  Building Collaboration and Partnership

·  able to promote effective partnership working, contributing to the development of collaborative and co-produced solutions between the public, independent and third sectors in the planning and delivery of services that maximise expertise and resources

·  able to demonstrate strategic evidence-based decision making to collaboratively develop effective care and support services

·  is adaptable and flexible in their leadership style and willing to learn from others to improve service provision

2.  Political Awareness and Skill

·  demonstrate understanding and experience of working at a senior level in publicly accountable national and local political contexts

·  good knowledge of the operational environment of independent and third sector organisations that provide care and support services

Delivery

1.  Focusing on Citizens and Value

·  ensure an approach is taken by the local authority and all partners which seeks to promote the well-being of people who need care and support, and carers who need support

·  provide strategic leadership so that all care and support services are designed and delivered in partnership with citizens and focused on enabling them to achieve their own well-being

·  demonstrate excellent financial management skills within local authority and shared budgets

2.  Sharing Leadership

·  able to show values-led leadership to achieve the commitment of staff and managers at all levels to maintain high standards and good practice through empowering them to show ambition and take responsibility

Manyleb Person - Cyfarwyddwr y Gwasanaethau Cymdeithasol, Iechyd a Thai

Cydnabyddir na fydd gan yr holl ymgeiswyr yr holl rinweddau canlynol sydd yn y fanyleb person. Yr hyn sydd o bwys hanfodol i'r cyngor yw y gall unigolion â diddordeb yn y rôl hon gyflwyno tystiolaeth o'r holl rinweddau personol allweddol sy'n ofynnol i gyflwyno'r gofynion a nodir yn y disgrifiad swydd a blaenoriaethau'r cyngor, fel y'u nodir yn y ddogfen hon, yn effeithiol.

Profiad a Chefndir

1.  Profiad diweddar mewn awdurdod lleol o weithredu ar lefel cyfarwyddwr.

2.  Profiad diweddar perthnasol o reoli'r Gwasanaethau Plant.

3.  Hanes o gyflawni ym maes rheoli strategol a gweithredol, y gallu i ddangos tystiolaeth o gyflwyno prif raglenni polisi a newid yn llwyddiannus.

4.  Profiad o arwain partneriaethau lefel uchel sy'n cyflwyno gwell canlyniadau i ddefnyddwyr y gwasanaethau a dinasyddion yn gyffredinol.

5.  Dealltwriaeth glir o agenda'r Llywodraeth ar gyfer Llywodraeth Leol, yn enwedig o ran y Gwasanaethau Cymdeithasol, Iechyd a Thai.

6.  Dealltwriaeth o bolisi deddfwriaeth allweddol a materion arfer gorau o ran y Gwasanaethau Cymdeithasol, Iechyd a Thai.

Sgiliau Rheoli

1.  Y gallu i sicrhau bod rhaglenni gwella a newid gwasanaethau yn cyd-fynd ag amcanion partneriaeth corfforaethol a strategol ehangach.

2.  Y gallu i gyfuno sgiliau cynllunio strategol, rheoli arian a rheoli pobl ar lefel uchel â dealltwriaeth fanwl o'r rhwymedigaethau gweithredol sy'n gysylltiedig â chyflwyno gwasanaethau diogel ac effeithiol.

3.  Y gallu i weithio gyda'r holl Benaethiaid Gwasanaeth perthnasol i drosi amcanion strategol yn gynlluniau gweithredu ymarferol.

4.  Ymrwymiad i wella gwasanaethau'r cyngor yn barhaus, gan gydnabod rôl rheoli perfformiad fel ysgogwr allweddol i wella canlyniadau i ddefnyddwyr gwasanaeth.

5.  Gwerthfawrogiad o reoli risg, ac ymagwedd hyderus ato yng nghyd-destun gwasanaethau proffil uchel sy'n wynebu'r cyhoedd.

Sgiliau Arweinyddiaeth

1.  Sgiliau cyfathrebu a dylanwadu ardderchog.

2.  Y gallu i hyrwyddo gwerthoedd, nodau a dyheadau'r cyngor, gan roi ystyriaeth benodol i faterion y gwasanaethau cymdeithasol, iechyd a thai.

3.  Y gallu i ysgogi, annog a grymuso rheolwyr a staff wrth gyflawni nodau'r cyngor ar gyfer ei ddinasyddion a'i gymunedau.

4.  Y gallu i ddangos ymrwymiad personol i gyfle cyfartal ar gyfer defnyddwyr gwasanaeth a staff, creu amgylchedd lle mae pobl yn teimlo y cânt eu gwerthfawrogi, ac y rhoddir cyfleoedd iddynt ddatblygu.

5.  Y gallu i gyfleu'r weledigaeth a'r amcanion ar gyfer y gwasanaethau i Gyfarwyddwyr Corfforaethol, y Cabinet, Aelodau etholedig a phartneriaid er mwyn llywio blaenoriaethau ehangach y cyngor a sefydliadau partner, a dylanwadu arnynt.

Rhinweddau Personol

1.  Y gallu i ddangos ymrwymiad personol a phroffesiynol cryf i wneud gwahaniaeth i fywydau pobl dan anfantais sy'n byw yng Nghastell-nedd Port Talbot.

2.  Y gallu i ddangos sgiliau rhyngbersonol gwych sy'n peri ymdeimlad cryf o dîm sy'n gweithio i gyflawni amcanion corfforaethol a gwasanaeth.

3.  Yn bersonol gredadwy, yn gallu dylanwadu ar eraill a'u hysgogi ac yn meddu ar ymrwymiad cryf at les pobl.

4.  Y gallu i gyfuno ymagwedd gynhwysol ag angen i arfer awdurdod priodol a barn gadarn wrth arwain y gwasanaethau cymhleth a heriol yn y portffolio hwn.

5.  Y gallu i arddangos hygrededd a sensitifrwydd i weithredu'n effeithiol mewn amgylchedd gwleidyddol, gan roi hyder i bartneriaid a chydweithwyr.

6.  Empathi a dealltwriaeth o faterion gwasanaeth a heriau gweithredol.

Cymwysterau

1.  Cymhwyster proffesiynol priodol yn ddelfrydol mewn gofal cymdeithasol.

2.  Tystiolaeth o ddatblygiad proffesiynol parhaus a phersonol.

Cymwyseddau allweddol (mewn llinell gyda Cod Ymarfer Rhan 8 ar Swyddogaeth y Cyfarwyddwr Gwasanaethau Cymdeithasol)

Rhinweddau craidd

1.  Hunanymwybyddiaeth a dysgu

·  y gallu i ddangos gweledigaeth, creadigrwydd, hyblygrwydd, blaengaredd a deallusrwydd emosiynol gan fabwysiadu agwedd eangfrydig at gyfleoedd dysgu a datblygu ar ei gyfer ei hun ac ar gyfer pobl eraill

·  ymrwymiad i sicrhau bod pob gwasanaeth a phob person ar draws pob sector sy’n ymwneud â darparu gwasanaethau gofal a chymorth yn datblygu’n barhaus

2.  Awydd i sicrhau canlyniadau a chydnerthedd

·  profiad sylweddol ym maes rheoli a darparu gwasanaethau gofal a chymorth effeithiol

·  gwybodaeth am gyd-destun deddfwriaethol a strwythurol gwasanaethau gofal cymdeithasol yng Nghymru, yn enwedig Deddf Gwasanaethau Cymdeithasol a Llesiant (Cymru) 2014

·  parodrwydd i’w ddwyn ei hun i gyfrif, a dwyn pobl eraill i gyfrif, am y modd y caiff canlyniadau eu cyflawni

Gweithio yn y dyfodol

1.  Hyrwyddo blaengaredd a newid

·  y gallu i ddarparu arweinyddiaeth broffesiynol gref, a’r gallu i sicrhau ac ysbrydoli newid a gwelliant drwy fod yn ddylanwadol, bod yn agored a chyfathrebu’n effeithiol

·  y gallu i gymryd camau rhagweithiol i hyrwyddo a hwyluso integreiddio a chydweithredu rhwng gwasanaethau iechyd a gwasanaethau cymdeithasol er mwyn sicrhau canlyniadau gwell i bobl sydd ag anghenion o ran gofal a chymorth

2.  Cyfeiriad Strategol

·  gwybodaeth a phrofiad ym maes cynllunio a datblygu’r gweithlu, a dealltwriaeth dda o bwysigrwydd gweithlu effeithiol ym mhob sector

·  y gallu i ddwyn pobl a gwasanaethau i gyfrif drwy sicrhau bod llif a systemau gwybodaeth, llinellau adrodd a dulliau archwilio proffesiynol ac archwilio rheolaeth ar waith

Cydweithio ag eraill

1.  Meithrin cydweithredu a phartneriaeth

·  y gallu i hyrwyddo dulliau effeithiol o weithio mewn partneriaeth, gan gyfrannu at ddatblygu atebion cydweithredol a lunnir ar y cyd rhwng y sector cyhoeddus, y sector annibynnol a’r trydydd sector wrth gynllunio a darparu gwasanaethau sy’n gwneud yn fawr o arbenigedd ac adnoddau

·  y gallu i wneud penderfyniadau strategol sy’n seiliedig ar dystiolaeth er mwyn datblygu gwasanaethau gofal a chymorth effeithiol mewn modd cydweithredol

·  y gallu i fod yn hyblyg ac yn barod i addasu wrth arwain, a pharodrwydd I ddysgu oddi wrth eraill er mwyn gwella’r ddarpariaeth o ran gwasanaethau

2.  Sgìl ac ymwybyddiaeth wleidyddol

·  dealltwriaeth o weithio, a phrofiad o weithio, ar lefel uwch mewn cyddestunau gwleidyddol cenedlaethol a lleol sy’n atebol i’r cyhoedd

·  gwybodaeth dda am amgylchedd gweithredol mudiadau yn y sector annibynnol a’r trydydd sector sy’n darparu gwasanaethau gofal a chymorth

Cyflawni

1.  Canolbwyntio ar ddinasyddion a gwerth

·  sicrhau bod yr awdurdod lleol a phob partner yn mabwysiadu dull gweithredu sy’n ceisio hyrwyddo llesiant pobl y mae arnynt angen gofal a chymorth, a gofalwyr y mae arnynt angen cymorth

·  darparu arweinyddiaeth strategol er mwyn sicrhau bod pob gwasanaeth gofal a chymorth yn cael ei ddylunio a’i ddarparu mewn partneriaeth â dinasyddion a’i fod yn canolbwyntio ar alluogi dinasyddion i sicrhau eu llesiant eu hunain

·  dangos sgiliau ardderchog o safbwynt rheolaeth ariannol yng nghyswllt cyllideb yr awdurdod lleol a chyllidebau a rennir

2.  Rhannu arweinyddiaeth

·  y gallu i ddangos arweinyddiaeth a gaiff ei thywys gan werthoedd er mwyn sicrhau ymrwymiad staff a rheolwyr ar bob lefel i gynnal safonau uchel ac arfer da, drwy eu grymuso i ddangos uchelgais a chymryd cyfrifoldeb