BAYAN

Electronic Single Window

Permit License GCA Officer User Guide

Version: 1.1

Date: 13/10/2015

Confidentiality & Copyright

This document was developed by CrimsonLogic for the Royal Oman Police, using CrimsonLogic proprietary material

and additional material from the Royal Oman Police. To the extent that the document contains CrimsonLogic

proprietary material, the Royal Oman Police is granted the right to use such material.

DOCUMENT HISTORY

S.No / Date / Version. No / Description / Approved By
1 / 02/07/2014 / 0.1 / Created first draft / Jiju Gopal
2 / 09/07/2014 / 0.2 / Added Suspend/Reinstate permit / Jiju Gopal
3 / 11/07/2014 / 0.3 / Added Tip in chapter 3 and removed MOH table / Jiju Gopal
4 / 10/12/2014 / 1.0 / File renamed from Oman ESW-GCA Officer User Guide (Permit_License)-v0.3.docx
To EN_UG_ESW_Permit_License_GCAOfficer-V-1.0
5 / 17/12/2014 / 1.0 / Updated Document as per current system
1 / 29/09/2015 / 1.0 / Updated Document as per current system
2 / 13/10/2015 / 1.1 / Release

CONTENTS

Chapter 1:  About this Guide 4

Purpose and Participants 4

Document Conventions 4

Chapter 2:  About the BAYAN Electronic Single Window System 6

Approver Roles 6

Checking Officer 6

Validation Officer 6

Approving Officer 7

Chapter 3:  Permit Management 8

Permit/License Type 8

Common Icons and Buttons 14

Common Procedure 15

Adding a Document 16

Deleting a Document 18

Review Permit 19

Approving Permit Request Application 19

Rejecting Permit Request Application 26

Querying Permit Request Application 28

Pending of Permit Request Application 30

Routing of Permit Request Application 32

Routing of Permit Request Application to Other Agency 34

Search Permit 36

Searching for Permit 37

Viewing Permit 40

Printing Permits 45

Suspend Permits 47

Reinstate Permits 47

Review Amend Permit 48

Approving Amend Permit 48

Rejecting Amend Permit 55

Querying on Amend Permit 57

Pending of Amend Permit 59

Routing of Amend Permit 61

Routing of Amend Permit to Other Agency 63

Review Renewal Permit 65

Approving Renewal Permit 65

Rejecting Renewal Permit 71

Querying on Renewal Permit 73

Pending of Renewal Permit 75

Routing of Renewal Permit 77

Routing of Renewal Permit to Other Agency 79

Review Cancellation Permit 81

Approving Cancellation Permit 81

Rejecting Cancellation Permit 87

Querying on Cancellation Permit 89

Pending of Cancellation Permit 91

Routing of Cancellation Permit 93

Routing of Cancellation Permit to Other Agency 95

© CrimsonLogic Pte Ltd / iii
BAYAN ELECTRONC Single Window System
User Guide
Permit Management

chapter 1

About this Guide

Welcome to the BAYAN Electronic Single Window (ESW) system user guide for the GCA Officers. This user guide aims to explain the process and steps involved in approval of permit/license application, renewal, amendment and cancel permit.

Purpose and Participants

Purpose

The purpose of this user guide is to help the GCA Officers in doing the following tasks:

·  Review Permit

·  Search/Print Permit

Participants

The GCA Officers are:

·  GCA Checking Officer

·  GCA Validation Officer

·  GCA Approving Officer

Document Conventions

Refer to this section to familiarise yourself with the visual aids used throughout the user guide.

Navigation

To assist users with accessing screens, pages, or windows, refer to the following navigation format:

Click Permit ManagementSearch Permit

Buttons, fields, and other system elements

All system elements are highlighted in Bold text.

Hyperlinks

All topics mentioned in the user guide’s contents are hyperlinked. Click on the hyperlink to view the referring topic.

Callouts

Callouts are presented differently from the original CONTENT and highlight certain information.

There are two types of callouts: tips and warnings.

@ / A Tip provides useful information that helps users complete a task or procedure.
! / A Warning refers to information that may be critical to the system’s functionality and might affect data or system stability.

Chapter 2

About the BAYAN Electronic Single Window System

The BAYAN Electronic Single Window System aims to enable Oman to provide world class trade facilitation services through a transparent and predictable border environment, complying with relevant international standards and conventions. It provides integrated services with a coordinated view of the Government-to-Business (G2B) processes, by reducing the administrative and logistical burden to support the trade growth. The Bayan systems facilitate efficient clearance and effective Government regulation by reducing the clearance time, eliminating duplicate processes and, standardization of operations across Government.

Approver Roles

There are 3 (three) approver roles for Ministries. The 3 roles may or may not be applicable to some permits. Some permits require only 1 level of approval where as some permits require 2 levels of approval.

All the officers can do the following:

·  Review incoming applications and Approve/Reject the application.

·  View approval history of all applications received by the Ministries.

·  Query all applications processed by the Ministry.

·  Put on pending the permit/license request.

·  Routing the review request to other officers.

·  Routing the review request to other agency.

Checking Officer

The Checking Officer is the first level of approver when a Permit/License request application request is submitted to Ministries. The Officer can Approve/Reject/Query/Decision Pending/Routing of the request.

Validation Officer

The Validation Officer is the second level approver in the approval cycle. This officer will review the Permit/License request application approved by the Checking Officer. The Officer can Approve/Reject/Query/Decision Pending/Routing of the request.

Approving Officer

The Approving Officer is the third level approver in the approval cycle. This officer will review the Permit/License request application approved by the Validation Officer. The Officer can Approve/Reject/Query/Decision Pending/ Routing of the request.


Chapter 3

Permit Management

The Permits and License application discusses the electronic application and processing of permits and licenses by the following ministries of Oman:

·  Ministry of Commerce and Industry

·  Ministry of Agriculture and Fisheries

·  Ministry of Environment and Climate Affairs

·  Ministry of Royal Oman Police

@ / The users who want to apply for permit and license from other ministries can also use this BAYAN system.

License is granted to trader to import or export a particular good subjected to a certain validity period and/or quota, or is granted to trader to get duty exemptions for the import or export of a particular good. On the other hand, permit is granted to trader to import or export a particular good in a particular consignment.

Permit/License Type

Following table represents are the document types based on different department in each ministry.

Ministry of Commerce and Industry

Department / Document Type /
Commercial Affairs / Personal import approval for citizens
Commercial Affairs / Personal import approval for non-citizens
Commercial Affairs / Commercial import approval - single importation
Commercial Affairs / Commercial import licence for the oil and gas industry
Commercial Affairs / Permit to import goods for manufacturing
Commercial Affairs / Permit to import cash or bullion for a money exchange
Commercial Affairs / Permit to import oil and gas products
Commercial Affairs / Commercial import permit- one year
Commercial Affairs / Licence to import used cars for sale
DG of Mining / Letter of no objection of mineral samples for testing
DG of Mining / Mineral export certificate and permission
Industrial Affairs / GCC Permit For Duty Exemption
Standards and Metrology / Precious metals export
Standards and Metrology / Precious metals import commitment form
Standards and Metrology / Precious stones import commitment form
Standards and Metrology / Precious stones export
Standards and Metrology / Approval of manufacturer/ importer declaration of conformity for tobacco products
Standards and Metrology / Approval of manufacturer/ importer declaration of conformity for safety footwear
Standards and Metrology / Approval of manufacturer/ importer declaration of conformity for Electric water heater- storage units for household use
Standards and Metrology / Letter of no objection to the importation of Motor vehicle/cycles and tyres
Standards and Metrology / Letter of no objection to the importation of food products for human consumption
Standards and Metrology / Approval of manufacturer/ Importer declaration of conformity for toys
Standards and Metrology / Approval of manufacturer/ importer declaration of conformity for lubricating oil for internal combustion engines
Standards and Metrology / Approval of manufacturer/ importer for declaration of conformity for lead-acid starter batteries
Standards and Metrology / Approval of manufacturer/ importer for declaration of conformity for cosmetic products
Standards and Metrology / Issuing food export certificate for GCC countries
Standards and Metrology / Issuing health certificate of food products for exports (non GCC)
Standards and Metrology / Food re-export letter of no objection
Standards and Metrology / Approval of manufacturer/ importer declaration of conformity for ordinary Portland cement
Standards and Metrology / Approval of manufacturer/ importer declaration of conformity certificate for LPG Cylinders
Standards and Metrology / Approval of manufacturer/ importer declaration of conformity certificate for emulsion paints

Ministry of Agriculture and Fisheries

Department / Document Type
Fisheries / Single use export permit
Fisheries / Application form for health certificate
Fisheries / European Community catch certificate
Plant Quarantine / Pesticides Import Permit
Plant Quarantine / Application for permit to import fertilizers and soil conditioners
Plant Quarantine / Import permit for plants/ plant products
Plant Quarantine / Application for permit to import honey and bee keeping equipment
Plant Quarantine / Permit for Agricultural Consignment Transit
Plant Quarantine / Beneficial Organisms/Biological control agents import permit
Plant Quarantine / Phytosanitary certificate for export
Plant Quarantine / Phytosanitary certificate for re- export
Veterinarian Department / Veterinary permit to import dogs and cats
Veterinarian Department / Veterinary permit to import live animals (cattles, sheeps, goats and camels)
Veterinarian Department / Veterinary permit to import wild animals and birds
Veterinarian Department / Veterinary permit to import animal feed and feed ingredients
Veterinarian Department / Veterinary permit to import animal products
Veterinarian Department / Veterinary permit to import horses
Veterinarian Department / Veterinary permit to import vet drugs, vaccines and biologicals
Veterinarian Department / Veterinary permit to import reptiles and Amphibians
Veterinarian Department / Veterinary permit to import Live Poultry
Veterinarian Department / Veterinary permit to import Table and Hatching Eggs
Veterinarian Department / Veterinary permit to import Animal By-Products and Tools
Veterinarian Department / Veterinary health certificate for export of animal by-products and feed
Veterinarian Department / Veterinary health certificate for export of equine
Veterinarian Department / Application form permit to import aquatic organisms
Veterinarian Department / Permit to import live fish, fish products and ornament fish
Veterinarian Department / Veterinary health certificate for export live animals and birds
Veterinarian Department / Veterinary health certificate for export animals products
Veterinarian Department / Veterinary permit to import Semen, Ova and Embryos

Ministry of Environment and Climate Affairs

Department / Document Type /
Biodiversity Department / Export permit wild species
Biodiversity Department / Import permit wild species
Biodiversity Department / Re-export wild species
Chemical Department / Export of chemicals
Chemical Department / Import of chemicals
Climate Affairs / Permit for ozone layer protection to import or export or re-export substances that deplete ozone layer
Climate Affairs / Permit for ozone layer protection to import, export or re-export alternatives
Climate Affairs / Permit for ozone layer protection to import, export or re-export of products and equipment containing ODS or alternatives
Radiation Protection / Permit of import/ use of radioactive materials in industrial/commercial
Radiation Protection / Permit of import/ use of radioactive materials in medical
Radiation Protection / Permit to Re-export of radioactive materials/equipment contain radioactive material
Waste Management / Export of hazardous waste
Waste Management / Transit or transhipment of hazardous waste

Ministry of Royal Oman Police

Department / Document Type /
DG of Operation / Temporary Admission of Goods for Fairs
DG of Operation / Permit to Import Dual-Use Goods
DG of Operation / Permit to Import Night Binoculars
DG of Operation / Permit to Import Radio Controlled Planes
DG of Operation / Temporary Admission of Goods for Trade Shows

This module covers the following topics:

·  Search Permit

·  Review Permit

·  Review Amend Permit

·  Review Renewal Permit

·  Suspend

·  Reinstate

·  Review Cancel Permit

Common Icons and Buttons

Field/Button description / Action/Input Required /
/ 1.  Click to view the calendar.
2.  Specify the required date and time from the respective portions of the calendar.
3.  Click Apply.

/ Click this button to navigate to the previous tab.
/ Click this button to submit the permit/license request.
/ Click this button to cancel the current action and navigate to the respective search page.
/ Click this button to navigate to the next tab.
/ Click this button to cancel the current action without saving and navigate to the respective search page.
/ Click this button to view the preconditions for application/renewal/amendment/cancellation of particular document type for that ministry.
/ Click this button to save the details of that particular tab.
© CrimsonLogic Pte Ltd / 97
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BAYAN ELECTRONC Single Window System
User Guide
Permit Management

Common Procedure

To search for Importer/Exporter/Consignor/Consignee:

a)  In the Importer/Exporter section, click. The Importer Search dialog box will be displayed.

Importer/Exporter Search Dialog Box

b)  Select the appropriate Account Type.

@ / ·  By default, Organization is selected as the Account Type, the Company Name field will be displayed.
·  If Individual is selected as the Account Type, the Party Name field will be displayed.

c)  To choose the required importer code, user can do either one of the following:

·  Enter at least a character (alphabet and/or number) of the Code and/or Company Name/Party Name and click to display the matching results.