STAR Industries

Performance Review Report

EMPLOYEE NAME: Gary Denver / DEPARTMENT: Manufacturing
POSITION: Plant Manager / DATE OF APPRAISAL: 29 March
APPRAISER’S NAME: Al Perez / APPRAISER’S POSITION: GM Manufacturing

RATINGS:

5. OUTSTANDING:Performance is of an exceptional level and far exceeds the requirements of the position. Recognised as a role model.

4. EXCEEDS EXPECTATIONS:Performance consistently exceeds most requirements of the position. Performs above established standards.

3. ACHIEVES EXPECTATIONS:Performance consistently meets the requirements of the position. Performs with competence.

2. NEEDS DEVELOPMENT:Performance partly meets the requirements of the position. Improvement is required in more than one basic area.

1. UNSATISFACTORY:Performance does not meet the minimum standards of the position and is less than acceptable.

LEADERSHIP
RATING 1 / COMMENTS
Gary’s leadership skills show need for improvement. He does not model high standards of behaviour for his team, and tends to blame others for failures to meet production targets. The Employee Opinion Survey results revealed staff morale problems in his area.
EFFECTIVE COMMUNICATION
RATING 2 / COMMENTS
Gary communicates clearly and concisely. His style is direct, and this can appear abrupt at times. He could improve this by seeking more feedback from his team members.
INTERPERSONAL RELATIONS
RATING 2 / COMMENTS
Gary develops and maintains good interpersonal relations with people from other departments by sharing ideas, information and effective approaches to issues. He could consider the needs of his team members more in order to develop a more productive work environment.
CUSTOMER SERVICE
RATING 2 / COMMENTS
Gary advocates a quality service approach to both external and internal customers, but tends to focus more on service delivery to external customers while ignoring the needs of his colleagues.
MANAGERIAL SKILLS
RATING 2 / COMMENTS
Gary delegates tasks to his team, but tends to abdicate responsibility for results. He pays little attention to the development of his people, and is consistently late in submitting performance reviews. His reports to management are also often late.
EMPLOYEE RELATIONS
RATING 1 / COMMENTS
Gary loses credibility when he disciplines his staff for lateness and absenteeism, as his own attendance record is far from satisfactory. He is perceived as an unfair manager. He tends to procrastinate in dealing with employee grievances, and with employees who are not performing well.
COST MANAGEMENT AND BUDGET ADMINISTRATION
RATING 3 / COMMENTS
Gary is effective in the management of costs associated with his area. He controls expenses and manages his budget efficiently.
PROFESSIONAL AND TECHNICAL SKILLS
RATING 3 / COMMENTS
Gary is competent in the technical and professional skills required in his role. He understands the technical components of his job, and is able to perform specialised work and accomplish complex tasks without asking for guidance or instruction. His methods can be inefficient, as he does not keep up-to-date with advancements in his area of technical expertise.
PLANNING AND ORGANISATION
RATING 1 / COMMENTS
Gary’s planning and organisational skills require significant improvement. He reacts to situations and problems rather than planning for them. He does not set priorities, and is therefore inefficient in his management of his workload. Despite several counselling sessions, he is continually late for work or often absent, particularly on Mondays or Fridays.
QUALITY ORIENTATION
RATING 1 / COMMENTS
Gary appears to have a low level of commitment to the principles and practices of quality management. He shows little attention to detail, and is ineffective in identifying errors or omissions. When quality problems are brought to his attention, he does not initiate action to rectify them.

OVERALL PERFORMANCE RATING

RATING 1/2

Overall Comment: Gary’s performance is clearly most unsatisfactory. If he is to continue in his current position, he will need to show immediate and significant improvements in most areas.

IMPORTANT! This is a sample policy that students should read critically. It may have shortcomings or omissions.

STAR INDUSTRIES IS A FICTITIOUS COMPANY CREATED FOR EDUCATION & TRAINING PURPOSES

July 2003page 1 of 2