Wisconsin Union

Student Facilitator Performance Evaluation

Employee: ______ / Work Unit: / TRC Facilitator
Supervisor: Ben Clark/Mary Hoddy______/ Evaluation Period:
Evaluation Topics / Ranking / Notes
1. Attendance/ Punctuality / ___Always
___ Most of the time
___ Sometimes
Basic Expectations
Arrives 20-30 mins before each U101 begins for setup
Finds a sub for U101 when needed
Calls ahead when arriving late to U101
Checks for future scheduling conflicts/makes arrangements in advance
Ranking Key:
5 - Outstanding / Continually exceeds minimum standard requirements of the position; performance consistently surpass expectations; requires very little or no supervision.Coaches others to perform this function or task.
4 - Very Good / Frequently exceeds minimum standard requirements of the position; performance is often better than acceptable; requires minimal supervision
.
3 - Satisfactory / Meets minimum standard requirements of the position; performance is acceptable and does not require significant improvements; requires only normal supervision.
2 - Needs Improvement / Sometimes fails to meet minimum standard requirements of position; should improve performance over current level; requires close supervision.
1 - Unsatisfactory / Continually fails to meet the minimum standard requirements of the position; performance is unacceptable; must improve performance significantly within specific time period to retain job.
Topic / Ranking / Notes
2. Supervisor/Co-Worker Relations
Basic Expectations
Looks to other facilitator for help when needed
Communicates effectively with lead facilitators when questions arise
Listens respectfully to other facilitators and lead facilitators, values the experiences and knowledge of others
Communicates positively
Offers to help other facilitator with set-up, questions about slides, etc.
3. Customer Service
Basic Expectations
Provides great customer service according to the Union’s & unit’s standards
Manages challenging participants’ situations calmly, tactfully
Offers options to participants whenever possible (other U101 dates)
Goes the extra mile to exceed participants expectations (interacting with participants before U101, providing knowledge about the union when questions are asking)
4. Job Knowledge (workshop/office)
Basic Expectations
Delivers information, performs tasks, answers questions thoroughly
Completely comfortable with U101 materials (tour, slides, take-aways)
Seeks out more information about the Union to gain more knowledge and improve U101
5. Judgment/Problem-solving
Basic Expectations
Takes initiative to resolve situations and problems (i.e. encouraging uninvolved participants to participate, finding out why a participants might not want to be here, etc)
Manages changes and unexpected events positively (i.e. new slides added to U101, building changes that lead to new tour routes, etc)
Weighs options/makes thoughtful decisions
Identifies potential workshop improvements and communicates them
6. Quality/Quantity of Work
Basic Expectations
Produces outcomes that meet or exceed expectations (i.e. communicates take-aways in U101, communicating changes that need to be made to U101)
Being loud and clear enough when presenting U101
7. Organization/Attn to Detail
Basic Expectations
Uses an organized and efficient approach to completing tasks/projects
Takes steps to ensure accuracy
Manages multiple tasks/projects
Maintains an orderly and safe workplace
Performance since last evaluation: / Improving / Declining / No Change

Employee: What do you feel best about learning or doing in Staff Ed during this evaluation period?

What do you want to work on or improve?

Supervisor: What specific improvements are necessary for the employee to make in order to attain a higher level of

performance?

Employee and supervisor: Goals for next semester year?

______

Supervisor Signature Date This evaluation has been discussed with me

Employee Signature Date

M:\Sh_StaffEd\WU Perm Staff Curriculum\SASS\2012-13\9 OTJ Worksheet\ADD Perf Evaluation Form.docx