Patrick Harkness – Project Management Consultant – email:
Patrick Harkness
/Project Management Consultant
Sky Cottage, 4 Star Terrace, Denchworth, OX12 0DSEmail:
Tel: +44 (0)7977 928049
Summary of skills and experiences (for the detail, please see employment history on following pages)
ERP Implementations
· Full project lifecycle from Statement of Work, through the requirements and analysis phases, to implementation of solutions and tracking of business benefits (where applicable)
· Workforce management tools and Performance and Education Management systems for large businesses
· Business and Technical skills required to manage business and technical analysts, developers, users etc. as well as communicate with committees, boards and senior management
BASEL II specific work
· Waiver Application and Self Assessment – full gap analysis of existing business processes and controls against FSA’s (BIPRU) Regulations
· Retail Credit Risk data, functional requirements and modelling (in SAS), projects managed from initiation to implementation
· Additional Credit Risk projects managed alongside BASEL work
Corporate Data Warehouses
· Specific warehouse/database experience includes producing user requirements and developing and maintaining the necessary relationships between technology and business teams to ensure project delivers required functionality
· Well practised in the ongoing review of additional requirements as business processes change over time, in monitoring changes in scope and highlighting potential pitfalls to committees and senior management
· Originally a technical Data Warehouse consultant with IBM (see employment history) so equally proficient on both sides of the Business / Technical Project management divide
Business analysis
· Management of the production of functional and data requirements for business systems, regulatory applications and calculators (Regulatory and Economic Capital) and overview of implementation thereof including handover into Business as Usual teams.
Project Management
· Managing large and small projects in different environments, application of the necessary controls taken from any number of different project management methodologies from PRINCE II to IBM’s WSDDM
· Budgeting, Recruiting, Risk/Issue Management, full lifecycle of management from seed to flower including stating and tracking project/programme benefits
Programme and Portfolio Management
· Working knowledge of Portfolio Management and Optimisation methodologies, maintaining key focus on delivering value to a business against set goals and key performance indicators within budgets and timelines
· Experienced in Programme Governance, setting up the necessary structure and controls to run large programmes of work efficiently and with maximum focus on transparency and delivery
· Programme and Project Management / · BASEL II Accord
· Business and Management Information Systems / · Retail Banking
· Business Analysis / · Relationship Management
· Full Solution Implementation / · Training and Support
· PMO Structures and Methodologies / · Portfolio Optimisation Methodologies
Employment History
BASEL II Project Manager / Jan 2005 - Present
Lead Consultant – AMS2025 LTd. Project and Programme Management
Project Manager BASEL II Modelling (Credit Risk – Retail)
· Planning and managing all modelling activity from data gathering and analysis; through to testing and model validation (both internal and external as per FSA requirements) and implementation
· Recruitment of resources for modelling and business analysis activities
Project Manager Retail Self Assessment (IRB Waiver Application)
· Responsible for Gap Analysis which gives you your Self Assessment and management of corresponding action plan to bridge the gaps
· Management of progress against plan, risks, issues, of upwards and downwards reporting and ultimate responsibility for timely delivery
Project Manager Regulatory Capital Calculator (Pillar I)
· Management of plans, programme logs, testing sign off plans, final deliverables and handover to business as usual operation
· Recruitment of resource for business requirements and testing
Project Manager Pillar III (External Disclosure)
· Responsibility for business relationships – project crossing a number of major internal departments including Retail Credit Risk, Group Risk and Group Finance
· Drawing up and management of plans, logs, exit and testing strategies and progress reporting to committees
Project Manager for Data Warehouse Business Requirement
· Data Analysis, documentation , sign off and version controlling of data requirements for Reporting and Analysis of Risk Data and Key Metrics for Corporate Data Warehouse
· Responsible for resolution of al queries and issues between Business and Technology
· Management of plans, logs, testing and approval strategies, and handover / change management of final deliverable into business as usual operations
· Responsible for maintaining relationship between Technology and the Business throughout the delivery phase of the programme
Project Manager for Business User Training Programme
· Running user workshops to facilitate the handover of live system into Business as Usual and the movement of users from existing solutions onto central Corporate Data Warehouse for analysis, modelling and reporting
Implementation Manager, SABA Software, UK / March 2004 – Jan 2005
World Leader in Human Capital Development and Management Software – Enterprise Wide Solutions for Learning and Performance Management.
· Project Management; Responsible for the implementation of an Enterprise Wide Software Application for Performance Management (27,000 users from day one). Responsible for the schedule (7 months),global project team (twenty people working around the world from the US to India) and for the overall budget (project budget circa 750K.
· Relationship Management; Managing the relationship between client teams (both Business and IT) and Project Sponsors as well as internal relationships between offices and outsourced development teams
· Project Reporting; Reporting activities, changes and issues, and future benefits to client team and our own internal support and Senior Management teams
· Global Team Management; Coordination of teams in the US and India requiring constant and precise communication throughout project phases
· Benefits Management; Definition of project benefits and the tracking mechanism for measurement of said benefits post implementation
Senior Consultant, UMT Europe Ltd, London / March 2002 – March 2004w
Global Leader in Business Alignment, Portfolio Optimisation and Programme Management
Project Manager, BASEL II Programme (Nationwide BS):
· Responsible for implementing new suite of reporting tools across MI division alongside the development of the FSA required reporting.
· Production and management of plan, budget, scope and resources for the work and control of changes to any aspect thereof.
· Producing implementation and roll out plans for testing, and handover to Business as Usual strategies
Business Analyst (Nationwide BS):
· Analysis of processes and corporate reporting guidelines to provide requirements for MI suite of performance monitoring tools (to deliver enhanced productivity in branches)
· Business Process Mapping of requirements and development of detailed prototype for business sponsor sign off
· High-level analysis of financials for Efficiency Initiative within Group. Identifying and tracking potential savings and process improvements to meet targets set at board level
Programme Office Management (Nationwide BS):
· Governance of programme activities; project change control, risk and issue management, progress and dependency tracking.
· Development and facilitation of planning workshops to support project managers and the production of accurate end to end, phased project plans.
· Alignment of Programme portfolio with mission statement and corporate business drivers.
IT Consultant, Nairobi, Kenya / July 2001 – Feb 2002
Working for self, offering general consulting for charities and local businesses whilst living in Nairobi, work included;
· Web site and basic database design and development
· Software maintenance and technical support
· General computer management and IT consultancy (what infrastructure required, how to manage it etc.)
Implementation Manager, Intellisol Int. UK, London / August 2000 – May 2001
Worldwide provider of Workforce Management Software specialising in the retail and fast food industries
Implementation Manager (Domino’s Pizza, Detroit, USA; Kraft Foods, Fargo, USA; McDonalds, Sydney, Australia; Stadium Australia, Sydney; Red Star Fisheries, PEI, Canada; Catering Services, Sydney 2000 Olympics):
· Responsible for full implementation from initial workshops, through design and testing, to training and handover/support phases.
· Managing and promoting long-term relationships with partners, resellers and customers.
· Provided business information and opportunities for the sales and marketing departments.
· Internal processes management - developing processes for liaising with other departments to maintain a high level of corporate communication.
Product Specialist:
· Analysis of client’s business needs to provide clarity to development and support teams to facilitate the provision of the right solution to the customer.
· Developing technical documentation; defining business requirements and producing and delivering training material for end users (including location specific user manuals)
Product Support Analyst:
· Delivered training classes on Intellisol (now re-branded as Positive IT) products for customers, resellers and internal staff
· Provided technical support for Intellisol products and related integrations to customers and the sales teams included presale demos and presentations to potential customers (online web demos and live)
· Travelled extensively to provide technical support for implementations and sales presentations worldwide (Australia, United States, Canada and within the United Kingdom).
IT Specialist, IBM UK Ltd. / September 1996 – July 2001
Working for the number one provider of IT services and hardware, the position included many varied roles and locations:
IBM - Senior Data Warehouse Analyst (ASDA Supermarkets):
· Managing of a small team of data warehouse specialists through the development of new applications.
· Designed, modelled and developed new applications from requirements to delivery.
· Daily administration and maintenance of the Data Warehouse and its surrounding systems.
· Provided first and second line support for all the Data Warehouse Applications.
IBM - Systems Analyst (Guardian Royal)
· Defined functionality and business requirements for client implementation of new Insurance systems.
· Managed a team of four people to very tight deadlines.
IBM – Business Analyst (Halifax Bank):
· Responsible for the analysis and testing of user interface for new system.
· Created and implemented high level test strategies whilst also verifying the low level functionality of the database table structure.
IBM - Process Analyst (Lloyds /TSB)
· Developed business alignment processes for new IBM business partner.
· Participated in the creation of expected Customer Service Levels for same business partner.
· Mapped third party’s existing Project Life Cycle model against IBM’s WSDM standard.
Senior Resort Representative: October ‘95 - May '96 / Tonale/ Ponte-di-Legno, Italy
Leading UK ski holiday travel company (RANK STS – KINGS SKI) specialising in schools and large groups. Highlights included:
· Sole responsibility for setting up and running a new resort in Italy.
· Liaised with local dealers, ski schools and hoteliers to provide required services to holiday groups.
· Dealt with customers, suppliers and local politics to provide excellent holidays.
· Created and managed the budget for groups of 50 to 80 people.
Technical Skills
Business and Management Information Systems; Data Warehousing; Prince 2 Project Management Methodology; ACHIEVE Methodology; AGILE Methodology; WSDDM Methodology; MS Office Suite; Microsoft Visio; SQL Server 2005; Advanced SQL; NCR Teradata Utilities; Business and Process Analysis; Data and Systems Analysis
Education
July 1995 University of Nottingham
Graduated with a 2(i) MEng Honours degree in Electronic Engineering with French and Italian
July 1994 Institute des Sciences d’Ingenieur de Montpellier (ISIM), France
International Diploma in Electronic Engineering
June 1991 4 ‘A’ Levels (three A’s and a B) from Methodist College Belfast, N. Ireland
Personal
Date of Birth: 6th December 1972 (30). Married. Full, clean driving license including motorcycles. French and Italian speaker having lived in both countries. Interests include all sports, participation preferred to watching; travel, spending time in new countries and experiencing new ways of life; listening to good music; reading novels and cooking anything hot and spicy.
Personal references are available on request.
Curriculum Vitae of P Harkness - 2008 Page 4 of 4