Parents Helpline Volunteer Application form

Please Note: Your completed application form is the only information we use to assess your suitability for the role, so it is important that you give the correct information.Please type into the boxes and attach your completed form in an email to:

If you have any questions about completing this form, please contact:

Application for Parents Helpline Volunteer role

Personal details

Name:
Address:
Email address:
Home telephone:
Mobile telephone:
Which is your preferred method of contact? (Please state):

Training Dates

If you are unable to commit to the training dates please do not continue with your application.

Please initial here to confirm that you have checked your availability for the training dates as described in the application pack.

Education and training

Please give details of education and any training courses and qualifications gained.

Name of institution/Training course / Qualifications and results
Paid and voluntary employment history

Please provide details of all paid and voluntary jobs held, starting with your current or most recent employer.

Name of employer / Job title and your main responsibilities / Number of years in post / Reason for leaving

Covering statement

Please outline here why you are interested in becoming a volunteer with YoungMinds for the above role.

Supporting statement

Please outline here any relevant skills, experience, training, education and qualifications you can bring to this post, with examples where possible. Pleasemake sure that you relate your supporting statement to the requirements set out in the person specification.

Essential Skills & Experience
Good communication and interpersonal skills.
Good spoken and written English.
Good IT skills, including experience of internet use and Microsoft Office Systems i.e. Word, Outlook
Good time management and organisational skills, with the ability to prioritise own workload and work to set deadlines and targets with support.
The ability to cope with a sometimes emotionally demanding workload.
The ability to deal confidently with the general public and professional workers at all levels.
Awareness of the emotional difficulties families can face, the impact on children and young people, and help and support available to them
Ability toconveyhelpful information to others in an accessible and engaging way
Ability to work independently and as part of a team.
Sympathy with the mission and aims of YoungMinds.
Desirable skills and experience
Experience of working in the voluntary sector (paid or voluntary work).
Understanding of the principles of telephone helpline work and /or experience of working on a helpline.
Experience of using a database system to record sensitive information.

Availability for Parents Helpline Volunteer work

Indicate your preferred day(s)for spending as a volunteer

Monday
Tuesday
Wednesday
Thursday
Friday

Referees

Please give name and contact details of two people who will provide a reference for you e.g. your current or previous line manager, academic tutor or friend who works in a professional capacity. We do not accept references from family members.

Your referees will be contacted once you have been accepted on to the training programme.

Name: / Name:
Position: / Position:
Company: / Company:
Address: / Address:
Tel: / Tel:
Email: / Email:
Relationship / Relationship

Reasonable adjustments

If you have any particular needs that we should be aware of so that we can best support you to participate in the recruitment and selection process and your volunteering with us, please note them here:

Disclosure and Barring Service (DBS) Checks

If your application is successful you will be required to consent to an Enhanced Disclosure Check by the Disclosure and Barring Service. This is to ensure we safeguard the children and young people we work with.

Declaration

I declare that, to the best of my knowledge, the information given on this form is correct. I understand that providing misleading or false information will disqualify me from volunteering with YoungMinds.

Signed:

Signature: / Date:

YoungMinds’ Equal Opportunities Monitoring Form

Thank you for your interest in YoungMinds. Please do not write your name on this form. Any information you provide is confidential, does not form part of the application process and will be removed from your application form prior to the shortlisting process. The categories below reflect the protected characteristics in the Equality Act 2010.

Completing this form is voluntary, however, the information collected would allow us to monitor our workforce and ensure that we continue to be an inclusive employer. YoungMinds is committed to equal opportunities and has a policy that is supported by our Code of Practice.

Please state which post you are applying for

Where did you find out about this post?
Gender (please indicate)
Male / Female / Gender Non-Binary / Prefer not to say
Is your gender identity the same gender you were assigned at birth?
Yes / No / Prefer not to say
Your Age (please indicate)
16-24 / 25-34 / 35-44 / 45-54 / 55-64 / 65+
Date of Birth:

Marital Status

Please indicate your marital status
Cohabiting / Divorced / In a civil partnership / Married / Separated
Single / Widowed/surviving partner / Other (please specify) / Prefer not to
say
Disability / 
Do you have a disability or impairment? This includes a physical or mental health condition, which has lasted or is expected to last at least 12 months, which has an adverse effect on your ability to carry out normal day-today activities? (please tick) / Yes / No / Prefer not to say
YoungMinds is committed to making reasonable adjustments to enable all staff to contribute fully to the work of YoungMinds. Please provide details here of any reasonable adjustments you may require during the selection process, or to your job or working arrangements if appointed. A member of the HR team will contact you in confidence to discuss any adjustments you identify.

Sexual Orientation

Please indicate how you would prefer to describe your sexual orientation /

Bisexual / Gay Man / Heterosexual / Lesbian/
Gay Woman / Other / Prefer not to say

Ethnic Origin

Please indicate how you would prefer to describe your ethnic origin by ticking the appropriate sub-category.

CATEGORY / SUB-CATEGORY
Asian/
Asian British / Asian British / Indian / Bangladeshi
Pakistani / Chinese / Japanese
Any other Asian Background (please specify)
Prefer not to say
Black/
Black British / Black British / African / Caribbean
Any other Black Background (please specify)
Prefer not to say
Mixed Heritage / White and Black African / White and Black Caribbean / White and Asian
Black African and Asian / Black Caribbean and Asian / Prefer not to say
Any other Mixed Background (please specify)
White / White British / White Irish / White European
Prefer not to say
Any other White Background (please specify)
Other / Any other ethnic group (please specify)
Prefer not to say
Religion or belief
How would you describe your religion?
Buddhist / Christian
(including all Christian denominations) / Hindu
Jewish / Muslim / Sikh
None / Prefer not to say / Any other religious belief (please specify)

By completing this form I understand that I give my consent under the Data Protection Act 1998 for the information contained in this form to be processed in accordance with the YoungMinds policy for the purposes of equal opportunities monitoring.