Organisational Development and Change
Adult and Housing Services
Development and Learning Opportunities
April 2012 - April 2013
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ForewordOn behalf of the Learning and Development Board, I am pleased to commend this Development and Learning brochure to you.
This brochure will enable you to check out the opportunities that will contribute to the evidence you need for your portfolio
of Continuous Professional Development. The Directorate is committed to your personal professional development as part of our drive to provide the best possible services to our service users and carers. / You should discuss your development needs with your line manager at your performance appraisal and out of this discussion formulate your personal development plan.
Our role in local government is changing so I would particularly encourage you to use these development opportunities to update your skills and knowledge.
The solution to your development need may not be a taught training course. As well as the growing part that ELearning is playing in the learning experience you and yourmanager should also identify opportunities within your work to develop existing skills and gain new ones. This may mean shadowing someone; asking to be observed and getting feed back; taking time to read up latest relevant literature or do some elearning.
If you or your team have a development need but do not see an appropriate opportunity here, then let us know as we may be able to tailor an event to meet your needs. / I am sure you will find the courses and learning activities interesting and stimulating and that you will take the valuable learning back into your everyday work. Your contribution and participation are vital to ensuring that Haringey Council and its partners achieve the objective of delivering excellent services which will improve the quality of life for the people of Haringey.
Please make use of all of the opportunities available to you in this brochure. Staff development is an investment and an essential part of achieving excellence in Haringey.
Mun Thong Phung
Director of Adult and Housing Services
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Adults Social Care Development and Learning Opportunities
IntroductionThe Adult Social Care Development and Learning Opportunities 2011-2012 brochure details learning and development opportunities available to staff working across the social care sector in Haringey.
The Continuing Professional Development (CPD) of social care practitioners beyond induction and initial training is crucially important for service providers, the workforce, and for people using the services.
We will therefore update the availability and range of courses, learning events and eLearning as appropriate throughout the year.
All the courses are designed in accordance with the National Minimum Standards implemented by the Care Standards Act 2000, and where possible linked to the Qualification Credit Framework.
Other courses are available in the Open Access programme and these are also accessible via / Selecting a course
Use supervision with your manager to select the appropriate courses for your training needs. You can apply for any taught course that is relevant to your job role, providing that your manager authorises your attendance.
You do not need any formal qualifications in order toattend any of the short courses. You can apply forany course that is relevant to your job role, providingyour manager authorises your attendance.Instructions about how to apply for the coursesare below.
Remember that the most important partof the process takes place before you apply for acourse and after you come back from it.Beforehand, you should discuss with your managerwhy you want to attend the course and what youhope to gain from it.
After the training you should discuss with yourmanager how you will apply what you have learnt towork effectively to help you and your team achieveits overall objectives to improve services to Haringeyresidents.
At the end of each course you will be asked to fillin a feedback form, and we may also contact youlater, to find out more about what you thought ofthe course and how useful you found it. Please letus know what you think - your feedback really doesmake a difference to the range and content of thecourses we offer. / Applying for taught courses
Spaces on courses are limited, so be sure to book early
- Apply via You’ll need your payroll number as login ID.
- Your manager will receive an automated email asking to approve of your application. Your place is only allocated when your manager approves the application. Only at this time will you be notified of acceptance via email and not again before the course.
- It is your responsibility to check your course time and venue when you receive the confirmation email and to place the course in your diary. We will only write to you again if the course is being cancelled or moved.
eLearning
eLearning courses can be accessed via a computer whenever you like via
We also offer use of the IT training room for those who do not have access to a computer in their workplace
Continuing Professional Development (PQ) for Social Workers
For registered social workers with at least one year post-qualifying experience in a position as a registered social worker in the Children and Young People’s Services or the Adult and Housing Services there is the opportunity to apply for approved programmes. These are circulated as the opportunities arise. Funding is limited and will be determined at the time of advertisement.
AMHP Refresher
Approved Mental Health Professionals are supported by AMHP refreshers on 15-17 December 2011 and 25-27 January 2012. Book online at / Learning contract
Remember that learning is a process and more than attending a course or workshop. We want you to make the most of the opportunities you are given– so please:
- Beforehand, discuss with your manager why you want to attend the course and what you hope to gain from it.
- Undertake any course pre-requirements.
- Arrive on time (usually 9:15) for a taught course and attend the entire session.
- Help to create a positive learning environment for yourself and others
- Give us your feedback via the evaluation form which will be emailed to you – we use this information to make improvements to the range and content of the courses weoffer.
- After the training you should discuss with your Manager how you will apply what you have learnt to help you and your team achieve its overall objectives to improve services to Haringey residents.
Venue, Parking, Public Transport, and Refreshments:Please click on the venue title in the event details. N.B.parking and refreshments are not usually available.
Location Map:Please click on the address in the events details to see a map.
Data protection
Haringey Council intends to fulfil all its obligationsunder the Data Protection Act 1998 (the Act).The Council will ensure that all processing of datasubmitted in e-forms and that which falls withinthe scope of the Act is appropriately notified tothe Information Commissioner. Individuals whoseinformation is held and processed by HaringeyCouncil can be assured the information will bemaintained in confidence and treated with all duecare. Haringey Council tries to keep informationheld about you accurate and up-to-date. However,if you find any inaccuracies you have the rightto have them corrected. For further informationplease review our Legal Disclaimer on the Council’swebsite.
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Adults Social Care Development and Learning Opportunities
Contents
AMHP Refresher......
Safeguarding Adult at Risk Awareness - elearning......
Safeguarding Adults Awareness at Risk - Half day course......
Safeguarding of Adults at Risk – Managing Decisions and Outcomes - Level 2
Safeguarding of Adults at Risk- Investigations - Level 3......
Financial & Material Abuse......
Financial & Material Abuse - Advanced......
Mental Capacity Act and Deprivation of Liberty Safeguards– Awareness..
Deprivation of Liberty Safeguards (DoLS)......
Mental Capacity Act......
Autism - Basic Awareness
Autism -Basic Autism Awareness for care and health care staff (previously called – Spell 1)
Autism – The SPELL Framework (previously called Spell 2)
Autism – Intermediate Knowledge – (previously called Spell 3)
Autism – Specialist – (previously called Spell 4)
Advocacy......
Back Care Awareness......
Carers Assessments......
Carers Awareness
Challenging Behaviour - Mental Health......
Challenging Behaviour – Older People......
Child Protection......
Communication and Listening Skills - Mental Health......
Communication and Listening Skills – Older People......
Communication Awareness – Supporting People with Learning Disabilities
Dementia – Introduction......
Dementia – Recording skills and writing care plans......
Dignity and Respect......
Dignity in Care......
Disability Awareness......
Eligibility......
End of Life Care......
Equalities and Inclusion......
Fire Safety Awareness......
First Aid – Full certificate......
First Aid - Refresher......
First Aid - Emergency First Aid at Work......
Food Safety in Catering - CIEH Level 2......
Health and Safety in the Workplace - CIEH Level 2......
Infection Control......
Makaton signing - Supporting People With Learning Disabilities
Making Information Easy to Understand......
Managing Resources......
Medication - Awareness......
Medication for Managers - Advanced......
Personal Care – Good Practice......
Personalisation......
Personal Safety for Lone Workers......
Reablement......
Reflective Case Work - Managers......
Risk Assessment and Management - Advanced......
Safe Moving and Handling - New Starter......
Safe Moving and Handling - Refresher......
Successful Eating and Drinking - Supporting People with Learning Disabilities
Support Planning......
Universal Services......
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Adults Social Care Development and Learning Opportunities
Adults and Housing Services Safeguarding Adults at Risk
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Adults Social Care Development and Learning Opportunities
Safeguarding Adults at RiskSafeguarding Adults at Risk is everyone’s business.
We are committed to providing high quality multi agency training that supports staff in carrying out their duties and to ensure compliance against Skills for Care CQC requirements - Essential Standards of Quality and Safety, Outcome 7 safeguarding people who use services from abuse.
We are committed to the new National Competence Framework which is designed to provide a baseline of standards of competence required of those who work to safeguard adults across the range of sectors.
Therefore courses are now mapped in staff groups A – D against the National Competence Framework for Safeguarding Adults.
All newly appointed staff should be assessed as competent against their relevant competencies within the first 6 months of entering their post.
To maintain skills and knowledge, a refresher should be undertaken a minimum of every three years. / Staff Group A
Group A staff have a responsibility to contribute to safeguarding Adults, but do not have specific organisational responsibility or statutory authority to intervene.
Examples include, but not limited to
- Care/ support staff
- Drivers, transport staff
- Day services staff
- All support staff in health and social care settings
- Health and Social care professionals
- HR staff
- Admin staff
- Domestic and ancillary staff
- Health and Safety officers
- Elected members
- Volunteer Befrienders
- Charity trustees
Group B staff have considerable professional and organisation responsibility for safeguarding Adults and has to be able to act on concerns and contribute appropriately to safeguarding procedures. They need to work within an inter- or multi-agency context.
Examples include, but not limited to
- Social workers, Health and Social Care professionals
- Nurses
- Frontline Managers
- Integrated team Managers
- Head of Drivers, transport staff
- Health and Social care Provider service managers
- ABE Trained investigating officers
Group C staff ensure the management and delivery of Safeguarding Adult services is effective and efficient.
They will have oversight of the development of systems and policies to facilitate good working partnership with allied agencies to ensure consistency in approach and quality of service
Examples include, but not limited to
- Operational Managers
- Heads of Assessment & Care management
- Service Managers
Group D staff are responsible to ensuring that the organisation is committed to Safeguarding Adults and have in place appropriate systems and resources
Examples include, but not limited to
- Heads of Support Services
- Heads of Assessment & Care management services
- Heads of Directly Provided Services
Safeguarding Adult at Risk Awareness - elearning / You choose how to learn
Safeguarding Adults Awareness Elearning ‘Study Session’
Either
Compete the elearning at your desk or at home
Or
Complete the elearning course in our IT room at the DLC.
Take part in a facilitated discussion about safeguarding
Call 020 8489 1095 to book
Study sessions:
26 January, 14 March 2012
Or
Safeguarding Adults Awareness Half Day Course
20 January 2012 09.30-12.30
16 March 2012 09.30-12.30 / Safeguarding Adults Awareness at Risk - Half day course
Course aims
To ensure all staff that work or are in contact with adults at risk have a basic awareness of abuse and know how to respond to safeguarding concerns. / Course aims
To ensure all staff that work or are in contact with adults at risk have a basic awareness of abuse and know how to respond to safeguarding concerns.
Content
- Understand what is meant by abuse and safeguarding
- Identify the different types of abuse and who might be capable of abuse
- Recognise how to raise awareness and when to intervene
- Learn how to support individuals to manage risks and benefits when organising or receiving adult social care
- Learn how assessments and the FACS help practitioners manage risks
- Recognise the various procedures for alerting, intervening and referring should abuse arise
- Understand what an investigation involves
- Explain the safeguarding coordinator's role
- Understand the current situation with the ISA and VBS
- Recognise the importance of sharing information
- Know the different types of abuse
- Know how to make a referral
- Complete a referral form
- Know contact details for making referrals
- Know how to access further information or templates from the intranet and internet
- Understand definitions and terminology related to Safeguarding
Who is it for?
Staff groups A, B,C,D. Staff working or caring for an adult at risk formally or informally.
All new staff should complete this course as part of their induction. Existing staff complete as a refresher / Who is it for?
Staff groups A,B,C,D. Staff working or caring for an adult at riskformally or informally.
All new staff should complete this course as part of their induction. Existing staff complete as a refresher
Format
Elearning - Just log in and complete when it’s convenient to you at any computer / Dates
20 January 2012 09.30-12.30
16 March 2012 09.30-12.30
Safeguarding of Adults at Risk – Managing Decisions and Outcomes - Level 2 / Safeguarding of Adults at Risk- Investigations - Level 3
Course aims
To ensure that staff investigating cases have the competencies to carry out the tasks. / Course aims
Identify own particular style of decision making and analyse how they can they can become more effective. Understanding vulnerability and the criteria for investigation
Learning outcomes
- Develop knowledge of the process of investigating possible abuse
- Develop knowledge of specific procedures and the law related to the investigation
- Develop interviewing skills
- Develop risk assessment/skills
- Evaluating information gained through interviews
- To develop managers understanding of their safeguarding responsibilities in relation to the investigation, recording and monitoring of outcomes.
- Identify the factors which would influence the need for a large scale investigative approach with multi agencies.
- Know the difference between a strategy meeting and a case conference.
- Linking the safeguarding process with other related procedures such as the Mental Capacity Act 2005, the deprivation of liberty, Human Rights Act, information-sharing protocols, confidentiality, domestic violence, child protection.
- Identify roles and responsibilities of self and other in the process, supervision, peer group review, champion.
- Identify risk for organisation and self.
- Debriefing of staff at the conclusion of serious cases of investigations.
Who is it for?
Staff groups B & C – see page 7 for details / Who is it for?
Senior managers who have the responsibility of carrying out investigations– Group BC
Format
Two day course / Format
Two day course
Date
23 & 24 February 2012 / Date
12 & 13 March 2012
Financial & Material Abuse / Financial & Material Abuse - Advanced
Course aims
This course is aimed at professionals who wish to develop their abilities in dealing with concerns/allegations of financial or material abuse. Participants should have a good knowledge of safeguarding procedures due to the complex nature of this type of abuse. / Course aims
This second stage course is aimed at professionals who are likely to have a deeper involvement in an investigation, both criminal non-criminal which require a deeper understanding of the complex processes and legislation involved within their professional role.
Learning outcomes
- Identify & respond appropriately to Financial/Material Abuse concerns
- Understand the principles and terminology that applies to issues of capacity, consent and competency with the Mental Capacity Act and other relevant legislation
- Have explored and understood the causes and factors relating to Financial/Material abuse
- Be confident in the use of the safeguarding adult policy at risk, particularly when investigating financial/material abuse concerns and/or allegations
- Be able to competently identify where appropriate legislation and procedures can be utilized to respond appropriately to financial/material abuse concerns
- Explore in more depth the use of the mental capacity legislation in respect of capacity, consent and competency with a multi-agency investigation
- Have explored and understood ways to investigate financial/material abuse to a more satisfactory conclusion and to feel more empowered and confident when investigating financial/material abuse concerns and/or allegations
Who is it for?
Managers, assistant team managers and senior practitioners in community and hospital based teams, and Community Mental Health Teams, as well management staff in residential and day care services. / Who is it for?
Managers, assistant team managers and senior practitioners in community and hospital based teams, and Community Mental Health Teams, as well management staff in residential and day care services.
Format
One day course / Format
One day course
Date
24 January 2012 / Date
21 January 2012
8 March 2012
Mental Capacity Act and Deprivation of Liberty Safeguards– Awareness / Deprivation of Liberty Safeguards (DoLS) / Mental Capacity Act
Course aims
To build delegates knowledge and skills on Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards (DoLS). / Course aims
Thesemodules provides the learner with an overview of the DoLS. / Course aims
This module is designed for social care and health staff and providers who are likely to come into contact with individuals who lack mental capacity or have fluctuating capacity.
Learning outcomes
- Learn how to assess mental capacity and understand the safeguards that assessment seek to achieve.
- Review key elements and scenarios of when mental capacity assessment is needed.
- Review definitions and case law of restraint or deprivation of liberty.
- Understand DoLS and their relationship to mental capacity.
- Recognise what the DoLS are and understand background and context
- Identify key stages in the DoLS authorisation and assessment process
- Describe the consequences to settings of non-compliance
- Describe how the DoLS will be monitored and implemented in work settings.
- Identifying and assessing mental capacity
- Best interests and decisions
- New provisions
- Conflicts and disputes
Who is it for?
Staff groups A,B,C,D.
Format
One day course / Format
ELearning / Format
ELearning
Dates
19 March 2012 / Just log in and complete when it’s convenient to you at any computer / Just log in and complete when it’s convenient to you at any computer
Adults & Housing Services: Social Care Development and Learning Opportunities