Operations Management  Distribution Management  Project Management

Accomplished, goal-focused professional with solid experience leading a wide range of retail sales and distribution/inventory operations. Proven success leveraging innovative sales and operational management strategies to drive revenue growth and boost profitability. Exceptional interpersonal skills with a history of establishing positive relationships with customers, team members, and senior leadership at all levels. Talented team leader and mentor with a strong ability to support ongoing staff development and encourage delivery of top-quality performance.

Core Competencies

  • Sales/ Revenue Growth
  • Process Improvements
  • Leadership
  • Budgeting
/
  • Customer Relations
  • Performance Goals
  • Data Analysis
  • Financial Analysis
/
  • Distribution Management
  • Regulatory Compliance
  • Mentoring and Coaching
  • Accounting & Auditing

  • Technical Skills:Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), Microsoft SharePoint, Salesforce, WLMS, and Oracle JD Edwards E1

Professional Experience

WESTFIELD LLC, Century City, California

Analyst, 7/2013Present

Analyze and prepare revenue variances. Review, interpret, translate, and enter legal documents into accounting system to facilitate timely billing of revenues and reporting while supporting decision making and regulatory compliance; diligently research and resolve issues related to legal, regulatory, and contractual guidelines. Audit leases; verify adjustments to accounts receivable and accuracy of billings. Continuously evaluate day-to-day operations, developing and presenting strategies for standardizing and streamlining departmental process. Forge and maintain productive relationships with colleagues across departments.

Key Achievements:

Designed airport workflow process improvement plan to enhance efficiency and clarity of daily workflow received from the airport management team.

Partnered with colleagues within team-oriented environment to meet and exceed established goals and commitments.

Selected to participate in Westfield’s leadership program from out of 200 employees across the US.

Metlang Inc

Consultant, 6/201207/2013

Oversaw projects to meet deadlines; completed duties as aligned with compliance regulations and to meet quality standards. Resolved issues and ensured adherence to deadlines and quality requirements. Maintained database and analytical logs; managed weekly reporting requirements.

Highlights:

Provided assistance to federal agents with daily operations, critical raids, and surveillance endeavors.

Worked with a diverse group of professionals and supported ongoing investigative efforts in coordination with federal law enforcement agents.

UNITED STATES ARMY

Inventory Manager,

Oversaw $5M property book and conducted trainings for 300 personnel; directly managed a team of five. Ensured proper use and procedures for Weapon system and CBRN equipment; trained staff and supervised activities. Created, maintained, and tracked systems, policies, and procedures to meet and exceed standards; maintained a superb track record of accuracy, precision, and a reduction in negligent losses. Collaborated with senior leadership to implement comprehensive strategies; optimized operational efficiency and ensured compliance with organizational standards.

Key Achievements:

Received four Army Achievement Medals, one Army Commendation Medal, and two Certificates of Achievement.

Acknowledged as the best out of 14 team members at managing inventory property book.

Engaged in process improvement, strategic planning, operational leadership, and data tracking & analysis.

7-ELEVEN

Store Manager, 9/20041/2009

Provided excellent customer service, maintained inventory, ordered supplies and new merchandise, and ensured adherence to corporate policies; performed budgeting, accounting, and financial management, managed balance sheets, tracked assets, and monitored cash flow. Trained and supervised a team of eight employees; performed staff interviewing, hiring, training, and evaluation.

Key Achievements:

Grew sales by 20% and reduced overall expenses while increasing store profitability by 5%.

Developed and recommended innovative administrative and human resources policies to senior management.

Education

Keller Graduate School of Management – DeVry University, Pomona, CA

Master of Accounting and Financial Management (MAFM)

Concentration in Certified Public Accounting ▪GPA 3.85

Trident University International (TUI), Cypress, CA

Bachelor of Science (BS)

Concentration in Business Management▪GPA 3.59

Professional Affiliations

Volunteer for the American Red Cross