Office for Product Safety and Standards

Office for Product Safety and Standards

RoHS

2011/65/EU

Non-Complying Products

Notifications Guidance

January 2018

If you are a business that manufactures, imports or distributes electrical or electronic equipment and have a reason to believe that some or all of the products you are responsible for may not comply with the RoHS Regulation, then you must meet certain obligations.

These include contacting the Market Surveillance Authorities of the Member States where the product is available, informing the distributors or end users of the product(s), taking remedial action to bring the product(s) into compliance and ensuring future product(s) comply.

Failure to comply with these requirements could constitute a criminal offence.

Further information on these obligations can be found in our RoHS Guidance Booklet, available on our website

Once you become aware of non-compliance, you should notify the relevant authority immediately.

The United Kingdom Market Surveillance Authority for the RoHS Regulations is BEIS Office for Product Safety and Standards.

You can post a copy of your notification to:

BEIS OPSS

RoHS Notification

Victoria Square House

Victoria Square

Birmingham

B2 4AJ

You can also email your notification to the following address:

The table attached covers the information that The Office for Product Safety and Standards requires from you.

If you have any queries about this process please do not hesitate to contact us at our Enquiry Helpline:

+44 (0)121 345 1200

Company Information

1 / Title:
2 / Full Name:
3 / Position:
4 / Name of Company or Organisation:
5 / Type of Company or Organisation:
6 / Company Registration Number:
7 / Full Address:
8 / Phone Number:
9 / Email:
10 / Fax:

Offence(s) for which this Notification is being made

11 / Type of product:
12 / Date(s) of alleged offence:
13 / What type of offence has been committed?(Please provide all details relevant to the offence. This could include test reports and/or technical files etc.)
14 / How was the offence discovered? Was there a due diligence process in place? (Please provide full details of the process, or a copy of any risk assessments undertaken)
15 / How did the alleged offence(s) occur?
16 / In which Member States have these products been made available? How many products are affected in each member state?
17 / Which products are affected? (Please provide serial/product numbers where available)
18 / Where in the distribution chain are these products?
19 / Are all of the products traceable?
20 / Have you notified each end-user of the issue?
21 / Are end-users aware of your take-back processes, or what to do at the end of the product(s) life?
22 / What is the approximate financial value of the affected product(s)?
23 / Have you fully assessed the impact from the alleged offence(s) and produced a business improvement plan? (If so, please provide evidence including any associated documents)
24 / Have attempts been made to remedy or address the alleged offence?
25 / From which date do you expect all new products to be compliant with the RoHS Regulations?
Recommendation
(for OPSS use only)
Completed: / Date
Approved: / Date