Of Web Based and Client-Server Applications. (Media and Telecom Domains)

SHIVA K

+1678 799 8137

Professional Summary:

Software QA & Testing Professional with 6+ years of experience in Manual and Automation

of web based and client-server applications. (Media and Telecom Domains)

Deputed to client location, Atlanta, USA (7 Months )
Working with various teams internally to gather requirements and implemented the setup.

The same knowledge has been transition to offshore team in India on daily basis.

Having B1 Visa for USA, Valid till Feb 2018.
Good Knowledge on GSM Network.
Expertise in analyzing Business specification Documents, Use cases, Designing Test cases,
Generating Scripts and Analyzing Test results
Hands on experience in different testing types like Smoke, Functional, E2E and Regression

Testing’s.

Good knowledge of SDLC and Software Testing Life cycle.
Experience in analyzing Customer Product requirements and specifications.
Good Working knowledge of HP Quick Test Professional and HP Quality Center
Knowledge on Design and Developing automation test scripts using QTP.
Experience on middle ware and backend testing using SOAP UI Tool
Good interpersonal skills, committed, result oriented, hard working with a Quest and zeal

to learn new technologies and to perform challenging tasks.

Capability to quickly learn new technologies and work with different team members.

Employment Summary:

Senior Consultant–Cibersites India Pvt. Ltd., Bangalore from May 2012 to Till date
Team Lead - Xavient Information Systems , NOIDA from Dec 2011 to May 2012
Associate Test Lead - Xavient Information Systems , NOIDA from Dec 2010 to Nov 2011
Senior Software Test Engineer - Xavient Information Systems , NOIDA from Dec 2009 to Nov 2010
Software Test Engineer - Xavient Information Systems , NOIDA from Nov 2006 to Nov 2009

Technical Proficiency:

QA/AutomationTestTools / : / Mercury Quality Center, Quick Test Professional
RDBMS / : / Oracle, MS Access
Web Technologies / : / HTML, XML and VB Script
Operating Systems / : / Win 9x, Win-NT, WinXp and UNIX
Work Flow Tools / : / MS-Excel, MS-Word, MS-PowerPoint and MS-Outlook
Other tools / : / SOAPUI, CVS, TOAD, WinSCP

Project Summary:

Project 1 / : / Prepaid CRM Platform
Client / : / Mobile, USA
Duration / : / Jun 2012 – Till Date
Team Size / : / 5
Environment: / : / JMS, Oracle, Teradata, Java, Prepaid Billing System, IN Network
Tools / : / HP Quality Center 11.0, SQL Developer, SOAP UI, SQLDbx, Teradata SQL Assistant

Description:

T-Mobile has identified a need to enhance Marketing, Lifecycle, and Operational Communications with Pre-Paid subscribers. Delivering a cohesive and comprehensive marketing experience for the customer which is currently un-available with the RPX offering, Therefore, implementing a new or enhance the existing Prepaid CRM platform. New/enhanced platform needs to be integrated with frontline systems that touch existing customers. System must be able to support multiple customer scenarios:

Acquisition, Cross-Sell, Upsell, Loyalty, Retention, Win back, Lifecycle messaging, Operational messaging

The customer scenarios are enabling by required functional components:

Data Management
Campaign Management
Customer Lifecycle offering and messaging
Loyalty management
Offering and notification coordination
Inbound interaction management

Roles and Responsibilities:

Understanding functional and business specification documents.
Attended walkthroughs to better understand the requirement documents and the application.
Help team to create test cases in manually and Enhanced the test cases in order to make ease for automation.
Run the test suite by launching the framework from a test management tool (Quality Center 11.0).
Leading team for executing Shakeout, Functional, Regression, E2E test cases.
Run the developed test suite for new build and identifying the defects.
Maintained the Quality Center Set up and Quality Center execution
Verbal and Non-Verbal Communication with Client on daily basis.

Project 2 / : / RPX and EPSI
Client / : / Mobile, USA
Duration / : / Mar 2009 – May 2012
Team Size / : / 10
Environment: / : / Java , Oracle, TIBCO, UNIX , Intelligent Network, Prepaid Billing System
Tools / : / HP Quality Center 10.0, SQL Developer, SOAP UI, CVS, RPX Tool

Description:

RPX (Remote procedure exchange)

RPX stands for Remote procedure exchange. Performs almost no processing; rather it routes all requests to the proper database subsystem. Client applications using the RPX include the Integrated Voice Response (IVR) system, the Prepaid Customer Care GUI (VASA), Watson Prepaid Etc. RPX is an application server, a single server that hides the complexity of all other interfaces needed from a front end application offering Prepaid Customer support. That server offers all those services via a single comprehensive API.

EPSI (Enriched Prepay Solutions Interface)

EPSI stands for Enriched Prepay Solution Interface which acts as abstraction layer between different client applications (WEB, Retail and Care applications) and backend systems like IN and NAP for T-Mobile Flex Pay and Mockingbird subscribers.

Prime Areas of Involvement:

Acting as single points of contact for RPX and EPSI applications which are very critical for T-Mobile, USA Business.
Every quarter there would be one major release, which will impact any of the above applications sometimes all of them and testing of it to evaluate its bug free
Understanding functional and business specification documents.
Attended walkthroughs to better understand the requirement documents and the application.
Help team to create test cases in manually and Enhanced the test cases in order to make ease for automation.
Run the test suite by launching the framework from a test management tool (Quality Center 10.0).
Leading team for executing Shakeout, Functional, Regression, E2E test cases.
Run the developed test suite for new build and identifying the defects.
Maintained the Quality Center Set up and Quality Center execution
Verbal and Non-Verbal Communication with Client on daily basis.

Project 3 / : / MVNO (Multi Vendor Network Operator)
Client / : / Mobile, USA
Duration / : / Feb 2008 – Mar 2009
Team Size / : / 8
Environment: / : / WSDL, XML, TIBCO, Oracle, Infinys ( Billing system), EPINT, Intelligent Network
Tools / : / HP Quality Center 9.20, SOAP UI, CVS, TOAD

Description:

The concept behind the MVNO (Multi Vendor Network Operator) model is to “lease” T-Mobile network at a wholesale rate to an MVNO partner who in turn will resell T-Mobile service under its branding. The MVNO initiates an XML request to complete a transaction. The request is processed by Wholesale Web Service application and a synchronous response is sent back indicating the status of the request. The request is further processed and the Wholesale Web Service application interacts with the target T-Mobile billing system to complete the transaction. The final outcome is sent back as an asynchronous response to the callback location indicated in the initial XML request.

Prime Areas of Involvement:

Understanding functional and business specification documents.
Preparing RTM as per the business specification documents
Preparing Test cases, Test data and XML file and executing the XML Requests though SOAP UI Tool.
Executed the test cases in manually and Enhanced the test cases in order to make ease for automation.
Performed different types of testing like Smoke, Functional and Regression Testing.
Maintained the Quality Center Set up and QualityCenter execution.

Project 4 / : / RConnect
Client / : / Satellite L.L.C, USA
Duration / : / Jan 2007 – Feb 2008
Team Size / : / 6
Environment: / : / Java, jsp, struts, jdbc, ejb, webmethod 6.5, WebLogic, Oracle, CSG
Tools / : / QualityCenter 8.2, CVS, TOAD, QTP8.20

Description:

R Connect is a web based application being developed to provide services to customers through Echo Star retailers. This application is mainly divided into three modules namely Order Creation, Order Processing and Order Maintenance. Order Creation helps to creates orders for customers by offering different promotions, equipments and programming. Order Processing deals with activation of equipment based on customer order using CSG. Order Maintenance deals with upgrading programming, equipments, and agreements on customer requirements

Prime Areas of Involvement:

Understanding functional and business specification documents.
Identifying test scenarios as per the business specification documents
Prepared Test scripts, Test data and Test conditions for automation test suite
Executed Regression Test Cases using QTP and identifying the results.
Defect reporting and tracking using MercuryQuality Center

Project 5 / : / Smoke Test Runner
Client / : / Satellite L.L.C, USA
Duration / : / Nov 2006 – Jan 2007
Team Size / : / 2
Environment: / : / My Faces, Saaj, Hibernate 3.1, Ajax, Web Methods Client APIs, Oracle 9i, Web MethodsTomcat 5.5, WebMethods 6.5

Description:

SmokeTestRunner is a web based tester tool for testing Flow services created by Web Methods developer tool. Initially it was a console based tester tool. Using SmokeTestRunner we can test individual or multiple services from different Integration Servers by giving host & Port. After connecting to an Integration Server it lists all packages/services residing on that Integration Server. We can select a service, if no smoke test exists for that user can create a new smoke test & test it using SAAJ API and if smoke tests already exists for selected service then user can run the individual test or all the smoke tests .Test results is displayed using AJAX with an option to Re-Run the individual test or all the tests for the service. Also user can edit the existing data the test.

Prime Areas of Involvement:

Understanding the Functionality and Scope of the Application
Involved in Test Methodology and Test Life Cycle
Involved in Writing Test cases As per Functionality Specifications
Involved in Performing Functional Testing, System Testing, Regression Testing and Data driven testing
Maintaining Bug Tracking Report using Ms Excel

Technical Proficiency:

Educational Qualifications:

B.Tech. from Nagarjuna University, Guntur Dt., Andhra Pradesh, India.
Diploma In Computers (GNIIT) from NIIT, Visakhapatnam, Andhra Pradesh, India

Language Fluency / English

Intriv Inc

10 N Martingale Rd. Schaumburg, IL 601732050 Marconi Dr, Alpharetta, Georgia 30005

:: P: 847-466-1080 :: P: 770-777-8336 :: F: 877-992-3434