RESUME

Mohammed Khaja Shamshuddin

+974-77343243 / 0091- 8686946118

Skype ID: shamshtec Doha, Qatar

Note: Having Qatar Driving Licence with NOC.

CAREER OVERVIEW

Job Title: IT Sales Engineer ((ELV systems like CCTV, Access Control, VTS and IT), IT Support, Network Support Engineer).

Educational Qualification:

B. Tech in Computer Science from CSJM University in the year 1999-2002.

Diploma in Computer Science & Engineering in the year 1996-1999.

S.S.C. from Board of Secondary Education, A.P. in the year 1996.

Professional Certification:

Cisco Certified Network Associates (CCNA) ID: CSCO10933017.

Microsoft Certified System Administrator (MCSA).

Profile Summary:

-10 years of experience in IT Field.

-Design, installation, configuration, integration, testing and Maintenance of CCTV and Access Control System, NTI Environment device and other Security Systems.

-Knowledge on TCP/IP and OSI layer model, IP addressing and subnetting

Desktop issues like installation of OS, LAN, WAN, Printers and scanners

-Installing and troubleshooting Operating Systems like win7, XP, Vista and other application software’s

-Team players with excellent communication and problem-solving skills

-Have excellent experience in Client Interaction.

-Knowledge on SAP ABAP programming and SAP R/3 Architecture, Data Dictionary, Table types, Structures, Views, Messages, Modularization techniques, Events, Module pool programming and RICEF.

Professional Experience:

Company: Integrated Security Systems W.L.L

- August 2014 – Pres.

- Designation: IT Sales Engineer()

(Access Control, CCTV, PA System, IT, Video Intercom and Security Solutions)

Responsibilities:

-Sales of integrated building security systems (Electronic Access Control, CCTV) solutions as per MOI)

-CCTV (IDIS, Etrovision, Hikvision, Samsung, Felix, Vivotek, ANPR Solutions and ACTi)

-Provide pre-sales support & quotation to existing local customers

-Establish new dealer channels for product and project sales

-Sales and marketing activities for product promotion

-Provide technical support, including on-site support, to customers.

-Maintain a high level of product and application knowledge and provide product application expertise to customers.

-Able to actively and aggressively market the company’s products to meet monthly and annual targets.

-Possess good interpersonal and selling skills and be able to work independently with minimum supervision

-Part of an expanding Sales Department with good career growth opportunities

Company: Medisysinfo Pvt. Ltd

- June 2011 – 2013

- Designation: Systems & Network Administrator

Responsibilities:

-Installing, configuration and maintaining the server 2008.

-Administrating and resolving 3MBPS lease line technical issues with the help of TATA technician.

-Installation and troubleshooting of software’s like msoffice, oracle and SQL server 2000, Dot net software, outlook, AutoCAD, and all other software as per the company needs.

-Managing cyberroam firewall to restrict and giving permission to use the internet.

-Managing and resolving desktops issues and coordinating with vendors to get replace the warranty pc.

Company: Renovision Automation Service Pvt. Ltd

Project Title: Triumph,

Period: 6th January 2011 to 25th May 2011

Client: Unitech Wireless - Wipro Engagement

Role: Network Administrator for Wipro InfoTech on pay rolls of Renovision Automation Service Pvt. Ltd

Project Description:

Uninor is a mobile telephony and network operator in India. The company holds a pan-India UAS license to offer telecommunications services in each of India’s 22 circles. Each and every circle has a couple of Uninor outlets connected to Data Centre through VPN tunnel. Andhra Pradesh Circle has 30 outlets, 4 Zonal Offices connected through the Data Centre.

Responsibilities:

-Operations & maintaining all the sites at the Circle, this includes Data Centre, 4 Zonal Offices and 30 outlets of Uninor.

-Managing a team of 4 members myself as an active team player.

-Coordinating day to day activities with other members and driving the call to closure, myself as an active team player.

-Restricting access to public URL’s and providing access to genuine public URL’s along with the applications running on intranet.

-Analyzing Threshold violation for Bandwidth utilization incidents through the tools like HP Performance Insight.

-Monitoring the status of WAN links through the tool HP Network Node Manager

-Coordinating with the ISP and driving the call to closure for the link issues.

Company and Country: Gecat Pvt Ltd, Saudi Arabia

Client: Aramco, Khursaniyah and Tanajib Location

Role: Data Technician (Network) for Aramco on pay rolls of Gecat Pvt Ltd

-Nov 2009 – Oct 2010

Project Description:

GECAT Ltd Co is an experienced information technology and telecommunication services providers in the KSA.

Responsibilities:

-Resolving uses technical issues remotely like LAN connection to computer’s, laptops and printers.

-Activating the LAN ports in switch through patch panel.

-Troubleshooting and resolving the LAN and WAN issues.

-Resolving IT related issues (LAN/WAN/Desktop/Printers/Scanners/Routers and Switches)

Company: Brigade Corporation India Pvt. Ltd

- Nov 2007 – May 2009

- Designation: Sr. Technical Support Executive

Responsibilities:

-Resolving IT technical issues and providing excellent information.

-Served as an initial point of contact for dedicated customers reporting LAN issues.

-Providing technical information like OS (Operating System), software and hardware and taking good remarks from the HP client.

-Checking the warranty status of HP Notebooks, giving warranty schemes to valuable users to purchase the warranty.

-Creating the service order for sending the Notebook for repair and replacement if the Notebook is under warranty.

Company: UNICS Pvt LTD(Authorized franchise Of WIPRO INFOTECH LTD.HYDERABAD)

Clients: - UTI Bank

Period: May 2003 – September 2007

Role: Technical Support Engineer for Wipro InfoTech on pay rolls of Unics Pvt. Ltd

Responsibilities:

-Monitoring network connectivity of leased lines and ISDN lines.

-Coordinating with network vendors when the link goes down

-Troubleshooting routers and switches issues with the help of L3 network engineers

-Installing and managing the local LAN connectivity in each branch

-Troubleshoot desktop, printers, scanners, Operating System, Outlook issues along with the network issues.

Passport Details:

Passport No : H1567545

Date of issue : 04/11/2008

Date of Expiry : 03/11/2018

Personal Information:

  • Father’s Name: Mohammed Khaja Moinuddin
  • Date Of Birth: 12-08-1978
  • Marital Status: Married
  • Nationality: Indian
  • Languages known: English, Hindi and Telugu.

Declaration:

I do hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge and belief.

Mohammed Khaja Shamshuddin