NOMAN-UL-HAQ, SYED
101-5769, Production Way
Langley, BC
778-549-3488
OBJECTIVE: To obtain a management position where my leadership skills and experience can be effectively utilized for increased profitability and product sales volume.
WORK EXPERIENCE:
Branch Manager
Sherwin-Williams Automotive Finishes (May 2010 till date)
Langley, British ColumbiaCanada
Reviewed Management/Financial reports monthly and resolved problems as necessary
Ensured safety, loss prevention and security practices are followed according to policy and
correct or report non-compliance
Maintaining branch inventory levels to maximize sales
Developed and implemented branch market plan based on market conditions, branch mission and financial/budget objectives
Adhering to the rules and regulations set forth under company guidelines
Provided support to the sales team, ensuring all sales and service objectives were met
Worked with new customers in the development of new accounts and the implementation of new systems with my sales rep
Monitoring all sales, profit and expenses
Prepared weekly sales reports for the sales team and sales management
Generated repeat business through successful client follow-up
Compiling bi-weekly payroll reports
Assistant Branch Manager
Sherwin-Williams Automotive Finishes (December 2008 to April 2010)
EdmontonAlbertaCanada
Ensuring customers are serviced appropriately to meet their expectations
Support sales rep selling activities
Ensure all customer orders are accurately prepared and records maintained
Perform/ direct A/c payable process and preparation of necessary documents and checks
Perform/ direct the accounts receivable function including daily bank deposits within established standards for bad debts, past due and over limits
Assisted branch manager and sales reps to work with customers that present special credit problems and managed those accounts to ensure compliance with the program
Assisted in maintaining branch inventory levels to maximize sales and inventory turns
Determined employee training needs and implemented training
Ensured that branch staff performed at a level appropriate to meet objectives by communication assignments and expectations
Customer Service Representative
Emirates NBD Group
Buzz Contact Center-Dubai (August 2007 to August 2008)
United Arab Emirates
Maintain customer financial information and account details.
Data entry and daily maintenance of client accounts
Provide administrative support, including the composition and preparation of routine correspondence and presentations using computer software applications
Ensuring effective and accurate maintenance of data bases
Compiling, systematizing and managing documents and files
Making calls to the customer's and updating the records
Rectifying errors from the database made by first line agents during data entry.
Keeping records of the Application forms received by different branches.
HUMAN RESOURCES/FINANCE ASSISTANT
United Nations High Commissioner for Refugees
UNHCR Branch Office –Islamabad (November 2005 to February 2007)
Provide administrative support to HR section for Earthquake Emergency Operations
Drafting Sit-rep report for Earthquake Emergency Operation
Maintained the record of the international and national staff hired in Earthquake Emergency Operation in Pakistan.
Maintained record of visibility items, which was issued to the international and national staff.
Maintained record of vehicles used in Earthquake Operation.
Maintained filing system of Admin /HR section for accurate and efficient working.
Assisted International staff in the completion of their arrival formalities in Earthquake Emergency Operations
Maintain financial records and monitoring system to record and reconcile expenditures, balances, payments, statements and other data for day-to-day transactions and reports.
Select and enter data from a wide variety of documents, verifying accuracy by checking sources, making necessary calculations and assuring inclusion of all relevant data.
Advise and assist international staff, experts and consultants on allowances, salary advances, travel claims and other financial matters.
Preparation and issuance of accounts receivable for international and national staff;
Maintaining monthly accounts filing system for check and control
Processing Purchase Order payments of Vendors
Maintain liaison with officials of local banks to obtains day-to-day information on exchange and interest rates
Assisting Finance Officer in Preparation of salaries for International and National staff
CERTIFICATES and TRAINING:
Achieved a certificate in AWX, Waterborne System Best Demonstrated Practices
Obtained a certificate in 40 CFR Part 63, Subpart HHHHHH Training
Successfully completed MTP Training
Successfully completed the UN Staff member course on the Prevention of Harassment, Sexual Harassment and Abuse of Authority in the workplace
Basic Security in the Field-Staff Safety, Health and Welfare
Certificate of Attendance “UN Learning Strategy on HIV & AIDS”
Successfully completed UNHCR Protection Induction Program
EDUCATION:
2009: Completed Canadian Security Course (CSI) (Part 1)
NAITUniversity, EdmontonAlbertaCanada
2001-2005: Bachelor of Science (Computer Science): (4 year degree course)
Mohid Din University, Pakistan
COMPUTER SKILLS:
Computer Concepts, MS Office 98, 2000, XP, Operating Systems, Internet and Email, Software Installation and Trouble Shootings
Computer languages
Visual Basic
C & C++
(Program loops, Data structure, classes, Inheritance, Functions, Pointers, and Arrays)
REFERENCES:
Available upon request