Nocci Balasore Infrastructure Company

NOCCi Balasore Infrastructure Company

The NOCCi Balasore Infrastructure Co is a Special Purpose Vehicle (SPV) to undertake creation of world class common infrastructures under PPP mode for helping industries improve their efficiency & attract new investment to Balasore.

Promoted by the North Orissa Chamber of Commerce & Industry, (NOCCi) the SPV is industry led, and professionally managed, with representatives of GoI and GoO on its board.

For more information please visit-

NOCCi Business Park with Exposition, Convention, Trade facilitation, accommodation, recreation facility & a Training Centre (Academy) for skill development, is part of these infrastructure components.

NOCCi Residency

NOCCi Residency(part of the Business Park) is the only star rated accommodation at Balasore, ideal for business & leisure. NOCCi Residency is a unique destination amidst the serenity of green 10 acre campus, offering comfortable accommodation & an extensive range of services to its discerning guests. Ideal for conferencing, corporate seminars / party, long stay as well as short-stay.For more information please visit-

NOCCi Residency is looking for suitable candidates for following vacancies;

Job Description

A. Manager- Business Development:

• Identify business opportunities with a road-map to develop Business within a targeted period.
• Develop innovative programmes to increase customer loyalty.
• Ambitious to career growth by taking up new challenges.

Applicable Skills:

• A minimum of 5 years experience in Sales, Business Development or Marketing in Hospitality or Hotel industry.
• Diploma or Degree in Hotel/Restaurant Management would be an asset.
• Commitment to exceeding expectations.
• Computer proficiency with knowledge of a variety of computer software applications, including the Microsoft Office & IDS.
• Having flair in written and oral communication.
• Excellent organizational and time management skills, with the ability to set priorities for self.

Salary:

There will be no constraint of salary for the deserving candidates and will be the best as per industry standard.

B. Manager-F&B:

• Independently handle F & B Section by ensuring effective customer and quality driven service.
• Has adequate exposure and knowledge about healthy, hygienic and safety standards as per regulations.
• Promote environment to enhance customer frequency/cycle.

Applicable Skills:

• Minimum of 5 years of experience is required.
• Proven food and beverage management experience.
• Working knowledge of various computer software programs (MS Office, restaurant management IDS software, POS).
• Ability to spot and resolve problems efficiently.
• Communication and leadership skills.
• Up to date with food and beverages trends and best practices.
• Ability to manage personnel and meet financial targets.
• Guest oriented and service minded.
• Culinary school diploma or degree in Food service management, BA, or related field.

Salary:-

There will be no constraint of salary for the deserving candidates and will be given as per industry standard.

C. Executive E-Commerce/Online Sales:

• Monitor the hotel's e-Commerce strategies as they are being implemented.
• Daily management of hotel online presence on various Online Travel Agent websites.
• Managing rate & inventory changes as well as content management.
• Communicate with Hotel GM/DGM, Front Office Managers and others on daily basis.
• Manage e-Commerce website content updates, coordinating to management requirement in terms of business promotions.
• Manage and update the Hotel’s website, relevant social media (Facebook, Twitter, Blogging) and e-commerce functions including latest campaign, events and promotions from the Hotel.

• Handle customer service for online – phone calls, e-mails, face book, etc.
• Develops and implements new customer achievement and retention initiatives by managing search engine keyword buys, email acquisition newsletters.

Applicable Skills:

• Minimum of 5 years of experience is required.
• Candidate must possess at least a Diploma.
• Advanced Higher/ Graduate Diploma in Business studies/ Administration/ Commerce/Marketing or equivalent.

• Possess strong planning skills, good business penetration, excellent communication and negotiation skills, creative and meticulous with details.
• Able to work independently and work under minimum supervision.
• Having networking abilities.
• Able to execute online campaigns and monitor the performance of the campaign to ensure good result.
• Computer literate. Familiarity with E-Commerce will be advantage.

Salary:-

There will be no constraint of salary for the deserving candidates and will be the best as per industry standard.

D. Executive Front Office (Female):

• Greet all Guests at all the time in a friendly and helpful manner,
• Upon Check in, ensure that the Guest completes his registration card completely and legibly , and that the guest is assigned a room of the Type and the rate indicated on the Reservation
• Stay up to date on Room Rates, Special Packages, Discounts and how to handle each.
• In the case of Walk in, the Guest should be sold a room with the Highest Possible room rate.
• To use the up-selling techniques in order to maximize the Rooms Revenue.
• Being Knowledgeable of all the Credit cards and cashing Policies,
• Develop Detailed Knowledge of the Rooms Locations, Facilities and Types.
• Prepare and report guests with High Balance to the attention of the senior management
• Be thoroughly aware of the Hotel Reservation System, and cancellation policy.
• Communicate with all other departments through the proper channels
• Promptly notify the Housekeeping of all check outs, early check in, special requests in the rooms.
• Action the Housekeeping reports immediately upon Receipt, record Discrepancies and report to the Shift Leader.
• Use proper Telephone manners.

Applicable Skills:

• A friendly and welcoming approach.
• Candidate must possess at least a Diploma or Degree.
• High standards of grooming and presentation.
• Ability to remain calm during difficult situations or in a very busy environment.
• The ability to work unsupervised.
• Excellent interpersonal skills, including a pleasant telephone manner.
• Good administrative skills and the ability to use email and booking systems.
• Good team working skills.
• Skills and Experience (Desirable) minimum 4 to 5 years.
• Previous customer service experience & previous experience in hospitality.

Salary:

There will be no constraint of salary for the deserving candidates and will be the best as per industry standard.

Please send CV to mentioning the post applied for in subject line.

NOCCi Balasore Infrastructure Company

NOCCi Business Park, Bampada, Balasore-756056 (Odisha)

Telephone-06782-255962/255966