JOB DESCRIPTION
JOB TITLE: Fundraising Assistant
BAND:
ACCOUNTABLE TO: Fundraising Manager
STAFF RESPONSIBLE FOR: None
HOURS OF WORK: 20 – 37.5 hours a week, with occasional weekends
BASED AT: Hapton, Norfolk, with occasional Visitor Centre work
TYPE OF EMPLOYMENT: Fixed term – (to 31st December 2017)
JOB PURPOSE
To support the fundraising team through administration and practical duties to ensure the smooth running of fundraising activities at head office and at the charity’s Visitor Centres.
Duties
Administration
To assist the fundraising department by providing efficient and accurate administration support in the following key areas:
· Filing and administering paperwork such as purchase orders and invoices
· Co-ordinating meetings and note taking
· Liaising with colleagues in the Communications and Education teams to source images and information for online and offline Appeals and Fundraising materials
· Researching and providing report summaries to help monitor and develop fundraising using the charity’s database and excel to analyse data
· Assisting the Supporter Services team during busy periods through data inputting, opening the post and answering telephones as required (plus any other duties that may be of assistance to the team)
· Corresponding with supporters through writing letters and responding to emails, with a particular focus on Community and Corporate donors
Visitor Centres
To support the smooth running of the visitor centres, ensuring they have the equipment, materials and staffing support they need to effectively operate.
· Help to collate and distribute literature, adoption materials, donated goods and other such items to the Visitor Centres
· Visit the centres on a regular basis in order to review and feedback on fundraising objectives including site audits, housekeeping, merchandising and visitor interaction
· Deliver stock and other goods to the centres to ensure they are sufficiently stocked for peak periods
· To work alongside Visitor Centre teams during busy periods, on special events, group visits and when short staffed
· To support the visitor centre managers with administration including rota management
· To keep up to date on current processes and best practice
Regulatory, financial and reporting
· Recognise and respect existing structures, processes and working practices to ensure that no action undermines or negatively impacts on the Sanctuary or its reputation.
· Ensure all fundraising activities are compliant with regulatory requirements, the Institute of Fundraising Codes of Practice and current legislation.
· Employ best practice in ensuring tax and cost effective giving, through the promotion of gift aid and within all printed literature and communication with supporters.
General
· To ensure that a culture of excellence in supporter care is maintained.
· Ensure that all staff are equipped and motivated to perform their roles and that their continued personal and professional development is supported within available resources.
· Promote a culture of success achieved through shared vision, collaborative team working and open communication.
Additional Duties
· To act as a member of the events team, attending local and external events to represent Redwings and help to promote or fundraise for our cause
· To carry out any other varied duties that may be required appropriate to the grade and nature of the post.
· This role will entail some UK travel and some ad hoc weekend work as and when required.
The post also carries governance and statutory responsibilities:
· Health and Safety aspects of the team’s work, within the office and externally
· Data protection and appropriate confidential
NOTES
All staff must be sympathetic to and able to project the philosophy and concept of equine welfare; working for a charity, and Redwings values.
Redwings Horse Sanctuary is very much a community and all members of staff are encouraged to be part of its day to day life.
An extract from the summary of the Health & Safety at Work Act 1979 states:-
"Employees at Work: It is the duty of every employee while at work to carry out their work in a manner which is safe and free from risk to the health of himself / herself and other persons who may be affected by his/her acts or omissions. It is an employee's duty to assist and co-operate with his/her employer in complying with any relevant statutory regulations imposed on his/her employer".
This Job Description may change and the duties listed are not exhaustive, but such change will only be made following consultation between the (relevant) "Manager" and the post holder. A job description review automatically takes place as part of the Performance Management process.
Job Description – Fundraising Assistant January 2017