NHS Listening Exercise

YOUR DETAILS
Name
Surname
Please tell us if you are a patient, carer, service user, doctor, nurse, (other: please specify)
Email
Telephone
In which region are you based?
(North West, North East, Yorks & Humber, West Midlands, East Midlands, South West South East, South West, East of England, London)
EVENT DETAILS
Name of event
Date of event
Time
Location and venue
No. of attendees
Who attended?
(Minister, Future Forum member, DH Future Forum team)
A. EDUCATING AND TRAINING OF HEALTH AND CARE PROFESSIONAL
A1. What aspects of educating and training the health workforce need improving? In particular, what are the skills and behaviour that need more development?
A2. How should these improvements be made?
A3. What would be the best way to feed the views and experiences of patients, service users and carers into the educations and training process?
A4. What works well already? What doesn’t work?
B. INFORMATION
B1. What information about health and care do you need – and in what form? What kind of information would help you to take more control and have a bigger say?
B2. What help do you need to make best use of the information out there?
B3. How should services communicate with you? How do you want to communicate with them?
B4. What works well already? What doesn’t work?
C. JOINED UP SERVICES
C1. Do health and care services join up well enough?
C2. What could be done to give people a seamless service?
C3. What are the obstacles to joined up services and how would you like them to be overcome?
C4. What works well already? What doesn’t work?
D. THE ROLE OF THE NHS IN IMPROVING HEALTH AND WELLBEING
D1. Should the NHS do more to improve health and wellbeing and prevent illness as well as treating illness?
D2. If so, where should its efforts best be focussed? Who should do what, and how?
D3.What works well already? What doesn’t work, and how could we make it better?
D4.Should the NHS do more to improve the health and wellbeing of its staff? How?
OTHER FEEDBACK
Is there any other feedback you’d like to give us?

Please send your responsesor any queriesby email, to:

Alternatively,you can reach us by post, at:

NHS Future Forum
Room 602A, Skipton House
80 London Road
London
SE1 6LH

You can provide feedback to any or all of the questions above.The NHS Future Forum is reporting back to the Government later this year, but at different times for different focus areas.

To ensure that the NHS Future Forum can use your views to help shape its advice to the Government, please make sure that we receive your responses on Educating and training of health and care professional, Information, The role of the NHS in improving health and wellbeing by 18 October 2011.Please make sure that we receive your responses on Joined up servicesby 18 November 2011.

Confidentiality of Information:

We manage the information you provide in response to these engagement questions in accordance with the Department of Health’s Information Charter.

Information we receive, including personal information, may be published or disclosed in accordance with the access to information regimes (primarily the Freedom of Information Act 2000 (FOIA), the Data Protection Act 1998 (DPA) and the Environmental Information Regulations 2004).

If you want the information that you provide to be treated as confidential, please be aware that, under the FOIA, there is a statutory Code of Practice with which public authorities must comply and which deals, amongst other things, with obligations of confidence. In view of this, it would be helpful if you could explain to us why you regard the information you have provided as confidential. If we receive a request for disclosure of the information, we will take full account of your explanation, but we cannot give assurance that confidentiality can be maintained in all circumstances. An automatic confidentiality disclaimer generated by your IT system will not, of itself, be regarded as binding on the Department.

The Department will process your personal data in accordance with the DPA and, in most circumstances, this will mean that your personal data will not be disclosed to third parties.